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May 2021 by Tommy N.
Recently brought a piano keyboard to this shop to have an LCD screen swapped out since it was a simple installation and the shop was close by. Called me a day after and said the unit wouldn't turn on because of a bad computer board. The keyboard was fully functioning before I brought it in so I asked him which board was bad and the owner was randomly pointing at different part so I could tell he was lying. Took the keyboard to another shop and was told the screen was installed incorrectly and shorted the main board. My $2000 keyboard was destroyed in an instant and there was nothing I could do. Stay away from this place.
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June 2020 by Matthew Goulamanian
Brought my tv to get fixed he says 3-5 days wait time ends up being a month with no repairs !! I come back to pick up my tv without him telling me he broke my screen & cracked the trim. DIDN'T WANT TO PAY FOR DAMAGES DONE TO TV . Don’t bring anything to this spot! Worst repair spot in santa ana !!! STAY AWAY
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December 2019 by John Schultz
Fixed a popped capacitor in my speaker bar. Very reasonable rate. Don't let the clutter scare you off.
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January 2016 by Brian H.
I agree with Paul L. in regards to the husband/male. He lacks any customer service skills. The story begins with my mom asking him at the store to come to the house to get an estimate for the TV in the afternoon. He receives my telephone number to call me when he comes. He tells my mom that he would come later in the afternoon. I did not see him coming in the afternoon and I called my mom to ask about him since he never called me. Then the time was changed to "after 7pm". He doesn't call me until 8:45pm to come to check the TV out. He said he was unable to check the TV out tomorrow or during the day because he was busy. I was unhappy about this and did not want him to check the TV out but I relented due to the fact that my mom requested it and that he was on the way to the house already. When he checked the TV, he does not give any estimate and said that he needed to take the TV with him to further evaluate it. He even laughs at the end as if it was funny that I was unhappy over waiting for him to look at the TV. I personally would never do business with him again.
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December 2014 by Manuel G.
I had my Sanymo M9830K boom box and Pioneer SK-550 fixed here a while back and both the lady and husband were very nice and attentive. I got the boomboxes back in less than a week and were in perfect condition! Definitely will come back!
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September 2014 by Paul L.
Had a flat screen tv fixed here. The lady there was VERY nice to me, but this place would have gotten more stars if her husband had any sense of customer service or customer acknowledgement. I feel bad for the lady who had to be a part of this negative review, you deserve better.
