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November 2023 by Ophelia “Fee” Hill
Not good
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September 2023 by carmen s
Behr Dynasty is the best paint I’ve come in contact with! One coat, fast drying, smooth and easy to maintain. Love it! My only suggestion will be to design the tops for pouring.
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July 2023 by Andy L.
Brian Van Metre doesn't provide any Customer Service when I inquired about my Behr Pro account points and loves to escalate by contacting my Behr rep and his Manager. Have been loyal to Behr because of the excellent customer service my rep has provided and 95 percent of my purchases have been Behr paint and stopped bidding on projects that customers' ask for Dunn Edwards or Sherwin Williams paint. Will reach out to Jeff Filley to speak with Brian's supervisor regarding this lousy customer service.
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May 2023 by Adam Lee
we had an issue with a black color turning grey and got in touch with customer service. they told us our business was valuable and wanted us to try a water based variant. we needed the paint soon so we were told to purchase what we needed to finish our job and they would reimburse us for that amount. 6 months later, we still haven’t received reimbursement. At first it seemed like they were going to take care of our issue but unfortunately that wasn’t the case. We could care less about the product failing as long as a company stands behind their product. In this case we kinda feel they used deceptive practices to get us to buy more product that we normally would not have purchased. In the end we were routed to a claims manager named Sergio who asked us for the same receipts that we already submitted and pictures of labels from paint cans. We finally decided to stop the madness and say no…no more sending the same receipts. Sergio then said he reserved the right to revoke our compensation offer and proceeded to terminate the call.
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February 2023 by joseph valenzuela
Great people
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February 2022 by Nannette Goodrich
Horrible customer service. Between my son-in-law and my self spent hours on the phone trying to resolve an issue. Not once did they try to resolve it any fashion. Other then to say sorry don't know. Project half finished and I can't get any answers. They just don't care about me. I am busy and have.bettee things to do then waste time on phone without getting anything resolved. I will never use their product again on any projects. Went to PGP they were very helpful.
