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March 2024 by Josephine Lois Favis
DO NOT OPEN AN ACCOUNT!They hold your money and any deposits! I am getting the run around and even had to bother my employer for requesting and clarifications just to get funds cleared! But even that I’m still in limbo with funds being held for 2 weeks?! Ridiculous. STAY AWAY.
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June 2023 by Do Better Knowledge
California Credit Union used to be really good. However since merging with North Island Credit Union. Customer service and satisfaction is gone. There are long waits with pending transactions, ACH account holds, and a huge increase in all sorts of transaction, Atm, and NSF fees.They hold everything in pending. Then will process sale transactions first then the deposit. Even though the deposit posted first. Then they charge a NSF then process the pending deposit so they can claim thier fee. They have become way more expensive than the big retail Banks.They do not offer 24 hour live customer service. Only during business hours.I could not recommend this institution.
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December 2022 by Jonathan Henderson
The website says it's open today. The sign on the door says it's open today....nobody in the building.....doors are locked
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November 2022 by Sina Sobhi
Carlos provided excellent customer service and look forward to working with him in the near future.
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October 2022 by Charizma Cruz
My account has been open for a couple months now. I still haven’t received my debit card, I’m locked out of my account and can’t access my money at all! Customer service keeps hanging up on me! Come Tuesday I’m closing this account. Never have I had such issues with a bank in my life!!
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May 2022 by Kunda Chabala
Nothing much. Just visited the ATM t deposit some cash
