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October 2023 by Pauxoxo ortiz
Do not buy from here the quality sucks. They don’t have good return policy and the stuff we bought were broken. I’m very disappointed in this company because back then the quality was much better but now they slack in a lot of products.
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May 2023 by Angel Avila
DO NOT BUY. I called because my dining chairs broke. The first time, they came by to "fix it" and second time my wife fell while siting on the chair. Called to make a report and said they couldn't do anything because I bought "store display" when I DID NOT. I did buy something else store display but not the chair and i told her multiple times and she said "let me double check" and then said "Oh yeah it was store display at another location" and i told her it was NOT. Everything I bought got delivered to my house from the warehouse. And she didn't know what else to tell me so she told me to call sales and they proceeded to change their story and say the warranty of 90 days was over. I told them obviously nothing will happen within 90 days. It hasn't even been a year that i bought these things. DONT EVER BUY HERE and to top it off I am not done paying it. Not even half way done.
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May 2023 by Alberto Diaz
Please don’t come here save your money! Their customer service is horrible. Furniture is very low quality! The furniture comes with bed bugs! I had to pay $1,500 for a heating treatment at my apartment to get rid of the bed bugs. Please! Please! don’t buy from here go some where else!
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May 2023 by anonymous anonymous
DO NOT BUY FROM HERE. PRODUCTS ARE VERY LOW QUALITY
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February 2023 by Ginna P.
Don't buy furniture here!!!! In Spanish NUNCA COMPRES MUEBLES EN ESTA TIENDA !!!!!!!We got a dinning Table set for $1200 dollars last the December, 20 days after one chair got crack, we are making call send emails, pictures and we haven't get any response. We were in the shop for i try talk with the manager and he give me a phone number for a person who never pick up the phone. Now will be two months, makes think he want time to makes me lose the warranty. Terrible Customer service the person in the phone super rude. Is evident they never will fix or remplace our chair. Pésimo servicio al cliente,!!!!!! No hay quien responda or nada en esta tienda. Es como si tu dinero no valiera nada. NUNCA VOLVERÉ A COMPRAR En CASA LINDA SANTA ANA.
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October 2022 by Joseph Olsen
We have bought furniture here in the past and have been very pleased especially with the quality.
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October 2022 by Shonda Denise
They have great deals.The prices are affordable.
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August 2022 by Rose C
This place is NOT with the ADA standards, I will be submitting a formal complaint to the Americans Disabilities Act. I went with my daughter to look at beds & she couldn’t go pass the 10ft because after that furniture covers walkways, its a 3 story store with stairs & NO accommodations for wheelchair access. My outcome is hope they make changes or pay the fine.
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May 2022 by Joseph Stalin
Great service. They have a parking next to the shop. Make sure to use that instead of the roadside parking. I learned about the parking afterwards.The salesperson is also great and help in the purchase.
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January 2022 by Gerardo Lazaro
BEDBUG ALERT! Don’t buy in this store, our sofa set came with bedbugs. First , We tried to return them because they made a squeaky noise. Every time I called they kept transferring me to different departments where I did not receive any help. One day after we bought the sofa set, a member of the family woke up with what we thought were mosquito bites just to find out later that the “brand new sofas” came with bedbugs! Please don’t waste your money here. Bad customer service, damaged furniture and infested with plagues!
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September 2021 by Carolina Sanchez
Not all employees have good customer service skills. If a customer like my family had several questions about an item before purchasing and the seller seemed bothered. Well you don't belong in there. Another thing they don't honor items on sale.
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September 2021 by AmyNAly Guzman
They ripped my parents saying it's real leather! It's FAKE!! Not Real!! When it peels It's so messy..don't recommend this place..BEWARE not worth it!!
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September 2021 by Cindy Cruz
Me and my husband purchase a bed set 10 years ago we never had a problem but couple weeks ago we went to buy a new bed set and guess what when I received and the furniture either had a crack or scratches with it called to complaint about it they sent a new set and guess what same thing so we returned it now it's been a week call g back and forth trying to get our money back NEVER in my life we will be buying in this store by the way mom mom also purchase a set ofnsofas here they told her it was real leather she it wasn't very disappointed with this store and the service I rather go to another store and pay more
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July 2021 by Sarita C.
I once order 2 bed mattress and I payed full price for them both. They said they will be here in 3 weeks ,3 week past and I still didn't receive them so I called to ask what was going on. They said they were still back ordered and they didn't have a specific date for them to come drop them off. So at the end I stayed with 2 open bed mattress. I don't know why they sale thing that they don't have..but yet they had me pay full price for them both. I don't recommend this place.
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July 2021 by Crystal D.
DONT BUY. I got a $2900 bed set and that thing broke I called to come get it fixed they were rude and told me I had to wait a WEEK but why if it's a quick fix and I wasn't about to sleep on a broken bed so I talked to the warehouse supervisor and she was unprofessional. She sent me to credit to talk to them about getting it fixed and even they were confused why the call got transferred there. THEYRE QUICK TO CALL WHEN YOURE BEHIND A COUPLE DAYS FOR A PAYMENT BUT NOT EVEN PUT YOU ON A PRIORITY LIST FOR CUSTOMERS WHO ALREADY HAVE THEIR PRODUCT IN THE HOUSE. I told them why is the bed set 2900 if it breaks easily and why would I make payments on a BROKEN product.??!!! So stupid!! They harass your references and threaten them saying they'll keep calling them if you don't return their call. DO NOT RECOMMEND. my mattress is now on the floor cus casa Linda fails to provide good customer service. F*** them.