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February 2024 by Alex palma
I been paying my membership for like 5 _6 months nowI have an incident with theCarwash they painting the building carwashTodayThe attendance nice told me to do one more time carwash maybe go away the overspray from the painters not happen soHe told me the manager will contact me later today it 6 pm not contact me yetI'll will do it on my own to another car detail but I will send the bill to them.
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February 2024 by Heriberto Paz
My Car was so wet.... the employees did not acknowledge me and there was 4 of them standing up front....it's more important to be on their phones than anything else..
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January 2024 by Socrates Lopez
I've been to couple carwashes, but this one is my favorite, very clean
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January 2024 by Librado Guardian
Knock knock it got a lot of water spots on my truck
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December 2023 by Casey Hardig
Car was still wet with soap on it after the wash and did no undercarriage work whatsoever. Vacuuming and inside cleaning is self serve. A lot of employees but nobody offered to help with anything or even interact so it might as well be fully self serve.Went with my grandma and she wanted to give 1 star but I think 3 is a fairer rating. We don't really wash our car much but I felt the prices were fair for what you get. Definitely wouldn't get thier membership.
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October 2023 by Norma Diaz
If I could give it zero stars I would. Very bad experience here , employees and manger extremely disrespectful. The wash gave my car many bad scratches.. they don’t email back after many sent emails , they don’t call back and at a point they stop answering.. personally went and made reports and that wasn’t answer either. DONT GO HERE. Many people have complains of this place listen before your car is damage as well.Service: Auto detailing
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October 2023 by Alex P.
Paid for the top car wash and didn't wash it good enough my car still had dirt on the side of the doors and to top it off the rail that guides the car in scratched my rear 20 ins rims and when I brought up to their attention the idiot who did not know his left from from his right foot said "well it's the kinda of rims you have" in other words it was my fault for having 20 rims the reason my rear left rim got damaged. Poor customer service and clearly the individuals there have no knowledge that the rail that guides the car in will damage rims and also they just don't care, I would rather go to a fund raiser car wash them ever come here again first and last
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October 2023 by Loren L.
Great experience. Clean. They give you a protectant cleaning wipe. Fast and easy. Vacuums are great.
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October 2023 by Darran J.
Having been through multiple automated car wash businesses in the area, I never really thought about reviewing one. I usually depend on word of mouth from trusted friends, co-workers, and family. Most of them are pretty equal. There are two major differences in the automated car wash scene. The touch-less, which is just high pressure water squirted on your car, or the brush type with the large fabric fingers and spinning brushes that actually touch the cars surface. I'm definitely a fan of the brush type. The touch-less style never gets the vehicle as clean. Ever.This place is the brush type, so, points ahead already for that feature. The cost is very reasonable for what you get. $8 for the bottom basic wash to $20 for the premium package. The staff is friendly and helpful. On my last visit, which was a Wednesday morning about 9am, there were already a fair amount of cars there. The weekends look packed every time I drive by, so I really try to come during the week. You can tell that this is the #1 spot for a lot of people. Some of the amenities I would like to mention, when you pull into one of the marked stalls for vacuuming, they are separate vacuum hoses for each side of the vehicle. You don't have to sling the vacuum hose over the roof to get to the other side. Nice floor mat clip near the vacuum hoses, so you can stand up to vacuum them instead of bending over. There is also a free floor mat washer against the side of the building, so you can wash them as well as vacuum if you need to. There is a wash station for your car cloths, and they provide a large wet-wipe for interior wipe down. If it's been a while since you last did the inside, ask for two. One other kinda strange, kinda cool thing that they do is that when you are driving through the end of the wash and you get to the part where they are using forced air to blow dry your car, they have the air scented. I had my A/C on, and all of a sudden, I get a whiff of the "new car" smell through the air vents. It didn't last real long, 15 minutes or so, but a genius idea nonetheless. You can appreciate the small things that make a difference. If you don't want the smell inside your car, turn off your climate control for the last 90 seconds, and you'll miss it.With the prices of the regular car washes getting to be so far out of hand, it's nice to have a good alternative if you're willing to do some of it yourself.I hope that you find this review useful and give this business an opportunity to be an option for you.
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September 2023 by Naomi Ortega
This is the worse car wash ever!!! If you don’t tip them they don’t help you. If you go to the other car wash they give you dashboard wipes and they ask you what car freshener would you like. I ask why and the employee they don’t know anything. I ask for a manager I was going to make a complaint about Zaga and there’s no other manager than him. I ask for a corporation number they don’t have one. I ask in the Anaheim how can I make a complaint they told me the one in gray shirt. I went back to wash my truck and they told me the person goes when ever he wants. When you ask for extra tired shine they get mad and do it al over your wheel. If you paid for the $14 you should get everything that come with!!So cancel my two membership and for I will go ?? better services!! ESTE CAR WAS VALE CHETOS!!! RAZA
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September 2023 by Bella Persephone
It’s the best place in Santa Ana to come wash your car. There are two lanes that merge into one. One of them is with a cashier and the other is a machine. After your wash, they come and dry your car. They do a good job on the lot by keeping it tidy and clean. Their vacuums are good at cleaning the inside of your car. I recommend this place if you are in the Santa Ana/ Tustin/ Orange area.
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September 2023 by AmorX Persephone
It’s the best place in Santa Ana to come wash your car. There are two lanes that merge into one. One of them is with a cashier and the other is a machine. After your wash, they come and dry your car. They do a good job on the lot by keeping it tidy and clean. Their vacuums are good at cleaning the inside of your car. I recommend this place if you are in the Santa Ana/ Tustin/ Orange area.
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September 2023 by Jasmin C.
Love this car wash!! I don't like going anywhere else, friendly staff. Quick and easy, includes free vacuum.
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August 2023 by Bri M.
I was here on Sunday evening and Monday morning before work I noticed scratches on the top of my car. I did not have time to come back on Monday, so I came Tuesday afternoon. I spoke with a manager and he said that because it had been more than 24 hours there was nothing they could do. Wouldn't even let me file a report, despite me having photo evidence of the scratches before the 24 hours passed. He offered no help and suggested that the damage had been done by me. I was so appalled at the terrible customer service. He then brought his higher manager, Zaca (I hope I spelled it right) and while he also denied the damage came from the wash, he did offer to help me polish it off. I will be back tomorrow and if the scratches do not polish out I will have no choice, but to pursue the matter further. I hope management considers some extra training and makes this correct.
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August 2023 by Giovvana G.
I was pleasantly surprised with this express car wash! haven't seen one like this. I normally go to rapid express but I decided to try this one out and it did not disappoint!!only thing I wish it had was air pressure machines but other than that it left my car really clean and employees are really helpful there and there's even some complimentary machines to wash your mats in! and they give you a little towel before going into the wash! Definitely will be coming back:)
