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March 2024 by Lindsay W.
Every time I come here, no matter the location. I am treated extremely well, it's definitely worth being a member.
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March 2024 by Kevin K.
Had a great experience here. I checked in the day before so I was basically able to walk right out to the lot and get a car all within like 10. All the team members I interacted with were very friendly and helpful, and the car was very clean. Will definetly rent from here on my next trip
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February 2024 by Shawn Zhao
Last night, I was in a terrible hurry to get a car after a long flight from New York City and the folks at Enterprise at SNA Airport (Justin and Matt) were so patient and helpful that they quickly got me the car I needed and enabled me to reach my destination right in time. Thank you guys!
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February 2024 by Iolani Selevae
Great service! Great vehicle! When I returned my vehicle, I got great help from Zouheir who made sure to give good and clear directions to my terminal so I didn't get lost at the airport. The whole staff made it feel like family!
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February 2024 by Salema Coaxum
The only rental car company I use when I travel. Always ready, hassle free check out and return, nice clean vehicles, and as always great customer service!
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February 2024 by hakan turunc
Be very careful when renting a car from SNA Enterprise. I rented on the 1st of Jan and all I asked was AWD or 4x4 SUV as I insisted that I need a 4x4 as I was to drive to the mountain. They gave me a BMW5 XDrive which is a AWD car (supposedly). I checked the badge at the back of the car and confirmed it is reading Xdrive ! But we were stranded in the mountain (snowbird) for 6 hours. We were about to be freezing as other cars were passing by and the Police told us the car is not AWD but I said " I thrust Enterprise and Enterprise gave to me this as a AWD car. After 6 hours of waiting, almost 100-150 cars all of them passed us by and none of them were stuck. Finally the landlord of our Airbnb has come to rescue us from the mountain road. Then police helped my son to get the car uphill to the main road. So we had to cut our last day of ski holiday. My kids had to cancel / reschedule their flights. We had to pay for the accomodation for last day for which we did not stay. The biggest surprise was on the way back to Orange County. I took the car to a BMW dealership and they confirmed that the car is NOT a AWD although its badge on the back say so.I could NOT believe ENTERPRISE made such a great misrepresentation. But after so many attempts to give them the chance to apologize and compensate for my ruined holiday Victoria Le, the Manager offered me only 1 day cost of rental !!!!! This was such a BAD BAD BAD experience with ENTERPRISE..Everybody, if you work with Enterprise BE VERY CAREFUL as they would give you a 4x2 car as if it is a 4x4 car and risk your life as they did for me !!!!!Please take a look at the below picture of the rental car, If the car reads XDRIVE on it (as the one below) and IT IS NOT XDRIVE BUT an SDRIVE then what should we call this ? IS it Fraud ? Is it Misrepresentation ? Who did this ? I think it is ENTERPRISE MANAGEMENT'S JOB TO FIND OUT WHO DID THIS.Don't risk your lives !!!! Work with a company that has a respect for your safety !!!Thank youHakan Turunc
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February 2024 by Ofelia Claudio
I appreciate the excellent service of Eder at the Enterprise counter. I’m not one to get insurance but he was so persuasive and really caring about insuring that I had peace of mind driving the rental car that I purchased insurance! Great salesman! His manager Alex was very efficient, picking up my follow-up call on my charges. He dutifully explained everything and promptly processed my receipt. Kudos to these great staff you have, Enterprise management! Be sure you compensate them fairly so they don’t work for anyone else.Ofelia
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February 2024 by Liliana Calderon
Rosa was amazing for my drop off rental.
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February 2024 by Richard Klein
Car (a Chevy Malibu) was clean, in good repair and drove well.
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February 2024 by Argelia Morales
Faisal was excellent and the rental process was great
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February 2024 by Monte Swain
Recently rented Enterprise at the Orange Country (John Wayne) airport. I always try for Enterprise when I rent. The customer service is the best. This time it was really outstanding. Call out to Tiffany who welcomed us, walked us to our car, and provided great help.
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February 2024 by Christy Moore
So appreciate the team in Santa AnaRented 2 different cars and they went above and beyond to be so caring and get me on my way so efficiently. So kindThank you Ashley
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February 2024 by Nancy Lee
all and all is okay for me that is why I keep coming to get the rental car from them when I need it.
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February 2024 by Matthew Sorensen
Easy and smooth experience both checkout out the car and returning. Special that's to John for the great service. Thank you!!!
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February 2024 by Brian Oglevie
I enjoyed the smaller airport convenience at John Wayne (Orange County). Everyone was very friendly. I would like to thank Faisal especially at the return. He helped me to get on my way during a tight connection
