-
January 2024 by Donovan N.
Huge Shout out to Kyle Alejandro! His professionalism, knowledge, and ability was impeccable. Kyle was able to help us with our banking needs and made our process "painless". If we were able to replicate someone who posses his customer service skills, the banking arena would be changed forever.
-
November 2023 by BandGLessons L.
Kyle and the staff at F&M have been professional, courteous and go above and beyond in helping their customers. We are very pleased with F&M
-
November 2023 by Lawrence Mar
It's a bank. It's okay. Sometimes busy, sometimes no
-
November 2023 by Ryan B.
By pure happenstance, I had the opportunity to meet Kyle Alejandro and have nothing but positive things to say about him. The day I met him I decided that F&M would be my bank of choice. Kyle has gone above and beyond what I ever would have expected, not only for myself but for the clients I refer to him as well, even making house calls.
-
August 2023 by Brad M.
One Of The Best Experiences In Bank! Great Staff Always Friendly Every Single One Of Them They Make You Feel Welcomed Every-Time And For Those Who Know "Another Great Day In Santa Ana" Shoutout To Justin, Edgar, Bre, Maya, Kyle, Jen, And Lou We Miss You!
-
June 2023 by Marisa M.
Another shout out to Kyle Alejandro for his excellent customer service and helping us with all of banking needs!
-
May 2023 by Daniel R.
My family has been impressed with the service and care that Kyle Alejandro has demonstrated. He works hard to make certain that our transactions are efficient and fair. Kyle is intelligent and capable. We feel confident that he and the bank are looking out for our best interest.
-
May 2023 by Gary S.
Excellent service. Kyle is easy to work with and very knowledgeable. We feel very secure with our business accounts managed here. Highly recommend this institution for all of your financial needs.
-
April 2023 by Kristie H.
Thank you Kyle Alejandro for personally guiding us through the process of opening multiple business accounts with FMB. I see a great business relationship in the future, based on the personal attention and responsiveness received thus far.
-
March 2023 by Chelle L.
Great branch! We have several business accounts and personal accounts with this branch and Kyle has been a great resource in helping us stay on top of our accounts. He's been very reachable and we have come to rely on him greatly. We've been with FMB now for 15+ years!
-
March 2023 by Davin G.
I've been banking with F&M Bank for about 20 years and can honestly say that they stand out from all the other banks. This is a true relation bank, they employ great people and always make you feel heard. I opened my first account at the Obispo (Long Beach) branch in 1998 and after moving back to the Long Beach area in 2005 and having subpar experiences with other banks, I returned to F&M. Big thanks to the fine people at the Santa Ana branch, especially Shannon Murphy and Kyle Alejandro, who are always there to help me navigate everything from day to day banking to financing. F&M is one of those old school banks that greet you by name and send you Harry & David pears for Christmas, they're conservative with your money but still try to offer competitive interest rates. If they would just open a branch near Solvang I would bank with them forever...
-
December 2022 by Jose Trujillo
This review is not for this particular location but for Farmers & Merchants Bank in general.There few things, the staff get to know you in a personal level and you feel welcome with sense of belonging.Unfortunately, when something goes wrong, we forget the wonderful deeds.F&MB doesn't have many locations, I could live with it; it's the driving distance to find out the ATM is out of service, after a few times, it just becomes tiring.JT
-
April 2021 by Mark N.
I don't normally go to this branch unless I'm in the area but every time I'm here the customer service is amazing! I always feel welcome and the staff is great!!!
-
April 2021 by Joshua D.
I've been going to farmers since I opened my business 7 years ago. Andrew and Lily have been there since the beginning and they're amazing. I love being at a bank where people remember my name and I can always count on Andrew or Lily to help me. They were so helpful through the Covid process with my small business and I deeply appreciate the attention to detail. They'll call me and make sure I approve certain transactions and I don't feel like a number to them. It feels like a family and I continue to recommend opening accounts to other small business owners. My whole family has started using Farmers and they all enjoy it.
-
April 2021 by Sholeh I.
I have been a business and personal client of F&M Bank for many years. When I moved my business, I had the privilege of meeting Mr. Shervin (Manager) and Mr. Andrew at the Santa Ana branch. The courteous and warm greeting is the first thing you notice with an immediate comment that how they can be of help today. For an account holder, trust in your bank that is there to assist you is the most important part of the banking relationship. Both gentlemen exert integrity and pride in their role and make sure whether you are a big business or small business client, you are treated with respect and utmost accommodation that meets your needs. This type of five-star treatment is not common among banks. Thanks to Mr. Shervin and Andrew, I will continue to bank with F&M and know and trust that they are working hard to see my business succeed!
