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July 2023 by b d.
Any propane company is better than this. Constantly no shows. No reason given. No return phone calls. Horrible customer. When they did arrive most of the drivers seemed like they were learning on the job. Avoid them.
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February 2023 by James Mahar
Went there ar 9:30 AM to fill my motorhome and they were closed, door locked. Wont waste my time going back ever again.
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January 2023 by Heroes De Acero
(Translated by Google) Definitely lousy service I called to inform them that there by the channel some guys were stealing the gas tanks, and it turned out that the person who answered me does not speak Spanish, they are being looted gentlemen soon they will run out of tanks I saw 4 people how they entered the place along the canal side and took the tanks on their motorbikes.(Original)Definitivamente pésimo servicio yo llamé para informales que ahí por el canal unos sujetos se estaban robando los tanques de gas, y resultó que quien me respondió no habla español, los están saqueando señores pronto se quedarán sin tanques yo ví 4 personas como se metían al lugar por la parte del canal y se llevaban los tanques en sus motobicicletas.
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December 2021 by Bethany Landen
If I could give zero stars, I would.When I got to work this morning, it was discovered that one of our propane tanks was leaking. I called the emergency phone number and finally got a person after 4 minutes on hold. That's fine.The person I spoke to was on the other side of the country. All they could do was put a request into their system. They told me that the service manager in my area would be calling me shortly.Three hours later, having not received a call back, I called again. This time I was on the phone for thirteen minutes while that person put in ANOTHER request. I was told that there was no phone number to reach the service manager in my area, but that he would be calling me back to schedule someone to come out. This was an hour ago, and no one has called me. Meanwhile, propane is leaking in my parking lot. I'm nervous about my delivery trucks coming back and parking near where the propane is leaking. But Ferrellgas doesn't seem to care that much
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March 2021 by Bethany L.
If I could give zero stars, I would. When I got to work a month ago, it was discovered that one of our propane tanks was leaking. I called the emergency phone number and finally got a person after 4 minutes on hold. That's fine. The person I spoke to was on the other side of the country. All they could do was put a request into their system. They told me that the service manager in my area would be calling me shortly. Three hours later, having not received a call back, I called again. This time I was on the phone for thirteen minutes while that person put in ANOTHER request. I was told that there was no phone number to reach the service manager in my area, but that he would be calling me back to schedule someone to come out. Over an hour later, no one had called me. Someone finally showed up in the late afternoon and took the leaking tank with him, saying that a replacement one would be brought out with our next regularly scheduled service. Our regularly scheduled service was supposed to be last week, and no one showed up. I called today and had to get pretty forceful in order for the lady on the phone to actually check with someone who says they can come out tomorrow. We'll see. Oh, and they also charged me $300 for the emergency service.
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March 2021 by Robin A.
This is more of a "Tip" than a "Review": They will not fill anything UNDER 120 GALLON Capacity. They are NOT OPEN TO THE PUBLIC. You must have an account to get service. ("Residential" or "Business".) Delivery only. Michelle would not give me price/gallon over the phone.
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December 2020 by Dale Hawkins
If I could give no stars I would. 1 star is to good for this place.
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September 2020 by thomas h.
Always friendly and helpful service. Highly recommend Jose for repairs. He is efficient, and most knowledgeable, and gets the job done.
