Fred Loya Insurance is known for its affordable prices and friendly service. Customers appreciate the low cost and the kindness of the staff, which makes the experience positive. Although communication skills could be improved, the staff greet everyone warmly and take the time to answer questions clearly. Many clients feel confident in their policies, especially since the staff explains details well. The location is convenient, situated right across the DMV, making it easy for customers to get insurance after registration. Overall, customers find the company to provide fast and good service, with a welcoming atmosphere and affordable options.
The employee was so kind. Just a little bit poor with communication’skill. Except that, everything was fast and perfect.
March 2023
I have been using this insurance company for 3 years and it is economical. Fortunately I haven't had accidents so the only reason I give it 5 is because of the low cost and they are friendly.
October 2021
The staff is professional and lovely as ever. An always answers my questions.. Always on point. They always go out of there way to remind me when it's time to go in for a payment. Very convenient location,Across the street from the Santa Ana DMV office on 1st and Grand. Check'em out for car insurance needs.
