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November 2023 by Britney J.
My son is 2yrs old and I was looking for a bed that I saw online. Leo was very helpful and prompt with communication until I made a final decision on what I wanted. He also gave me other options and suggestions for what I had in mind. Thank you Leo for your assistance I am very satisfied.
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October 2023 by Olivia Melford
I hate to leave negative reviews, but I absolutely DO NOT recommend shopping here. Unbelievable LACK OF RESPECT or regard to customer service in fixing an issue - product not as described and the way it was sold to us.I bought a glider from furniture city, floor model was 50% off but was upsold to buy full price. Salesperson showed me a fabric on the floor and said this is what my chair would look like, arrived completely different (grey not white) and they refuse a return, even though the photos look totally different online. Regardless of photos, we clearly asked sales person for white/tan. Took no responsibility, and I repeatedly had to call into their customer service to even hear back. They claim we should've been asked to confirm color on delivery (we weren't). I also found the product I bought for $150 cheaper online and they won't credit or price match. Won't exchange or refund, and have only offered me a discount on future purchases, which I obviously won't be using. So sad to see a company not care about customers and service, at such a vulnerable time in our life expecting a baby.
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October 2023 by Olivia ..
I hate to leave negative reviews, but I absolutely DO NOT recommend shopping here. Unbelievable LACK OF RESPECT or regard to customer service in fixing an issue - product not as described and the way it was sold to us. I bought a glider from furniture city, floor model was 50% off but was upsold to buy full price. Salesperson showed me a fabric on the floor and said this is what my chair would look like, arrived completely different (grey not white) and they refuse a return, even though the photos look totally different online. Regardless of photos, we clearly asked sales person for white/tan. Took no responsibility, and I repeatedly had to call into their customer service to even hear back. They claim we should've been asked to confirm color on delivery (we weren't). I also found the product I bought for $150 cheaper online and they won't credit or price match. Won't exchange or refund, and have only offered me a discount on future purchases, which I obviously won't be using. So sad to see a company not care about customers and service, at such a vulnerable time in our life expecting a baby.
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September 2023 by Latasha M.
Great sales representative. Gave me good deals on furniture. I recommend this store to anyone needing nice upscale furniture
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March 2023 by maria mora
When you go to purchase something, they let you know that the item is in stock could be delivered same week. Then when you try to finalize delivery they can only deliver on their time not your time.We have waited over 5 weeks for a dinning set that was in inventory and was suppose to be delivered same week, it’s now 5 weeks later and still no delivery. We go and try to talk to Eid since he was the one that did our sale and he hides from us and the other 2 guys just tell us to call customer service and that they can’t check on the system because they don’t have access or says we can go to customer service in Riverside, way too far to go and get my issue resolve when I actually did the purchase in Santa Ana. Very bad service I wouldn’t waste my time to go to this furniture again now I have to call and cancel my credit card with brand source because I already got my first invoice without getting the item and that can not be possible.
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February 2023 by Jeremiah West
Leo is awesome and I highly recommend this furniture store.
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January 2023 by Benjamin Ramos
Leo and wife are greatAmazing human being ❤️Don't forget alo Vera ?
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September 2022 by Quin Minty
We just bought a dresser for my daughter. Nice dresser with reasonable price. Customer service was great. Delivery was on time. Jose the owner is friendly and helpful.
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August 2022 by Ramona Zarco
An and Leo helped me get a good deal on my children's bedding set.They treated me like family with excellent customer service.Definitely coming back soon.
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July 2022 by Ramona C.
An and Leo helped me get a good deal on my children's bedding set.They treated me like family with excellent customer service. Definitely coming back soon.
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March 2022 by Adrian A.
I really loved the different types of furniture this store had. Me and my family ended up getting a nice table with a sofa for our home. Thank you so much!! For helping us with a good deal as well! We will be doing more business here in the future. Thank you.
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March 2022 by Christopher S.
I paid $4000 for a sofa & loveseat in October. I was told it would be delivered in December. It is now March and I have not received my furniture. I asked for my money back and they refuse to give me my money back. Do not shop here. They are liars & thieves...!!!!
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January 2022 by WanderLust
Commendable storefront owner Leo on top of his game. The reviews are on point and he definitely lives up to them with exceptional customer support and assistance. Inasmuch in that I look forward to my purchase. The preponderance of taking care of your customers is paramount. This store exemplifies it. Update: A problem with order and it was not his error, yet the distributor and FC resolved it 110%!
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December 2021 by Julie T.
I came here to order a custom sectional chaise since my condo has very odd measurements that retail furniture stores do not carry. Leo was so helpful in explaining dimensions that would ensure my space was still open and inviting but satisfy my request to provide additional seating for guests. We settled on an elongated chaise so that my guests could have more seating and provide space to also lay out. I am in love with this custom piece and the pricing beat out all the other furniture retailers. He mentioned he could custom make very popular models like a cloud couch if you bring him a picture. I highly recommend this store and support local businesses. Leo and his wife are so kind and take care of their customers. Thank you so much!
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November 2021 by CPEM
Commendable storefront owner Leo on top of his game. The reviews are on point and he definitely lives up to them with exceptional customer support and assistance. Inasmuch in that I look forward to my purchase. The preponderance of taking care of your customers is paramount. This store exemplifies it.
