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July 2023 by Gerald Lang
Unhelpful customer service, and just all around incompetent shop. They are the only registered importer in the LA area, and when asked at first if they could import a Canadian 2022 toyota 4runner, they said I needed to do my own research they couldn't answer that. So I did my research, and found out that they could (duh), and found out exactly what small modifications would be needed for the process. On followup, they asked me to email them a request, and then 3 days later they replied with a 1 sentence email saying they couldn't import that vehicle, it what not on 'their list', and that they wouldn't know what to do with it.Fortunately every other registered importer I've spoken to (quite a few) is very knowledgeable and knows exactly what needs to be done, and exactly what vehicles they can import. Unfortunately, the closest one that does importing for the public is in Phoenix. Road trip time! The shop in Phoenix even already knew gnk by name and commented how they are an awful shop and that they've gotten many Californian customers because of it. How broken does a system and its implementers have to be that people from LA are taking their business 8 hours away? ?
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July 2023 by Robert Stearns
$13k scam.1. Told me the California emissions conversion would take 3-4 months, nope, took 18 months and I never received an update from them once. I had to email them every three months to find out the status of my car.2. I replaced my rotor, distributor cap, spark plugs and cables before turning my car over to G&K. If you look at the pictures you will see an invoice for all those parts NEW. I will tell you that the $110 distributor cap they installed was NOT new and had a broken piece of plastic on the body and the spring that keeps the post in contact with the rotor was rusted through and broken.3. Unfortunately this is the only company in the State of California that can convert a Grey Market vehicle to become California emissions compliant.If you can register your vehicle anywhere else other than California, I encourage you to do so, use G&K conversions as a last ditch effort. And if you do have to use them, inspect your vehicle thoroughly before you accept it and make sure you take pictures before you turn it in and have receipts for everything you've done to your vehicle before you turn it over to them.
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January 2023 by Gregory Yuen
Seven and two word responses when asking about importing a vehicle. A lot of help.
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February 2022 by 嘉伟
Worst experience! I have my car there for at least 7 years, 2 and half years ago, the owner told me if I give him 15k he can speed up the conversion process, until today my car is still parking there with no response, what kind of business is this?
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October 2021 by Gabriel Sanchez
I respect what they do as they’re the only company doing it, but they’re charging(10K)way to much for the service.
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August 2020 by Oscar Martinez
Dropped off my GTR for Cali smog conversion . Good people , awesome cars , great service..
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February 2020 by Sean Morris
California conversion and compliance lab.
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January 2019 by Michelle K.
I recommended this place to a few friends to import their vehicles and they were very pleased with the services. G&K has exceptional customer service and does a great job at modifying vehicles to CA standards. I definitely recommend this place to others if they want to import a vehicle that is out of state.
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January 2019 by Richard T.
I had a great experience here. Brought a few cars for customers and they were satisfied with the work done to their vehicles. G&K provides great services for imported vehicles. I recommend this place if you want to import vehicles into the US.
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October 2018 by StormyRobR
Great service
