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March 2024 by Sean
Courteous ,friendly , experienced hair stylist be back soon!!!
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January 2024 by gisele schoene
Gina cut my hair and she was great. I showed her a picture of the haircut I wanted and asked if it would work if I don't blow dry. She said it would look flat and she suggested something that worked really well. She was very attentive and took care of me. Thanks!!
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December 2023 by Matthew Perez
Horrible place last time I went the lady with glasses cut my hair really short and for that I slammed your guy’s door on my way out go to a real barber shop not some crusty one like this one?
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November 2023 by Wendy Daly
Got a great cut from Amy! She really took the time to listen and you can tell she cares greatly about her work! Thank you again Amy! Also the gentleman stylist who was also there was a hoot! I appreciate the excellent customer service you both provided : )
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September 2023 by Thomas keith no
The staff there are very pleasant and are pros
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March 2023 by Elizabeth Leifsson
O did request a shorter hair cut and she didn't accept my request.
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January 2023 by Walter Cortez
It has an excellent personalized service, I love it because you don't have to wait long, you register online and that's it, I really recommend itService: Haircut
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November 2022 by Brian Langkan
I was in town for business and needed a haircut so I chose this Great Clips location. I usually go to Great Clips so I know it really depends on the location and stylist. I arrived during a weekday and mid afternoon and there was one stylist (that I saw) and he had a customer that was finishing up. A short time later it was my turn. The stylist was very friendly and seemed very dedicated to making sure I got a good haircut. He was friendly and polite. I don’t think I have ever spent so much time at a Great Clips but I was happy he was spending extra time to do a great job. He particularly spent a lot of time on the back of my head which at one point he said that’s his specialty. I gave him free reign to do what he wanted but just said I wanted the back rounded. He finished up and I went back to my hotel. I took a shower to get any excess hair off of me and that’s when I noticed my hair was still pretty long and certain areas a bit uneven. But I am a perfectionist so I just fixed those spots myself. The back of my head did look flawless and amazing but I probably would have preferring the front looking that way. Anyway, I am still pleased with my experience and would go back to this particular stylist.
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October 2022 by Selene N.
Ask for Mee Soon Joo! She is so thorough with her work. I have long hair and I always go to Great Clips for a basic trim and layering. When she cut my hair for the first time, I sat there so surprised because she went through all the sections and MORE! Every frikkin angle. No one has ever done this ! She made sure everything lined up, she textured my hair, and oof! The way she made my hair bangs so wispy She'll be my forever go-to.
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October 2022 by Fkn Wii
My first impression was friendly but then as the haircut started to getting close to being finished I noticed that spots Blended and he was trying to hide mistakes and then his sorry excuse of trying to blend it made it worse and coworker cosigned his sloppy work saying oh it's finished and she tried fixing it didn't do a great job then I'll talk about Jacob the guy that cut my hair a bad attitude needs to go back to school or get a better attitude because normally I'm cool with the bad haircut it grows back but I'm not cool with the bad customer serviceService: Haircut
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June 2022 by Erica T.
Apparently here they don't ask anything they just said you down and start cutting. I was never asked how I style my hair, she simply assumed the way my hair was laying (fresh out of the shower and dry) was how I style my hair.. I was very clear I wanted to keep my length at the top. I must've mentioned it four times. Those she decided to continue and just give me a new hairstyle and continue to "blend" The sides with the top into I had half of the hair on top that I originally came in with. Now I am stuck with the hairstyle I don't like or use and my hair is so short and cut specifically this way that I can do it any other way. I will never come back
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April 2022 by Mr H.
Came here and had Sasha cut my hair. She is rude and rough. Keep asking if I can move my head backwards which is impossible. I'm being a bit sarcastic but she keeps pushing my head back and forth and asked if I can move head in a direction that is not possible. I tried to help and till this day, my neck is a bit sore. I told her it is not possible to turn my head where she wants so I stop obeying her command which strained my neck. It is normal for a customer to move their head but not to the point where it is impossible. She went on and said she doesn't want to have a stiff neck. Why not position the chair and your body so you can see better? Also, when trimming the top, she does not wet your hair and hair is flying all over my eyes, mouth and face. I had to keep on spitting hair and brushing hair off my face. She is rough with the buzzer as well. At checkout, she does not say a word or any thank you /have a nice day. I've been here before and have seen her being friendly with others so not sure if she is having a bad day or what. Giving a 2 stars and will request another stylist or will go to their other location off Bristol. I came here because the wait is shorter.
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January 2022 by Grey S.
I often get $50-$70-dollar haircuts, but recently I was in a rush and didn't want to make an appointment, so I walked into Great Clips. I have used this Great Clips on MacArthur off and on in the past, but this time was exceptional. It isn't easy giving me the cut I like due to cowlicks etc., however, I have to give a big shoutout to Sasha for one of the best cuts I've ever had. She gave me a $70 dollar cut for the senior price of $18. Next time, I will gladly tip the difference.
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January 2022 by Laura Goble
Great Clips is hit or miss. You might get a great cut and you might not. I had received a bad cut at the Tustin location so I went to the Santa Ana location to get it fixed. I really liked the way the stylist cut my hair at this location. However, my last 2 visits left me extremely unsatisfied with my cut. The lady I usually get my cut from wasn't there and different lady cut my hair. She didn't cut my hair hardly at all and didn't cut anything off the top as I had asked. It was like not getting a cut at all. Then on my last visit, I was able to get a cut from the lady who usually cuts my hair very well. However, this time she was the only worker there and was distracted by the customers who were waiting asking her questions. She had to keep stopping to answer the phone and receive in, incoming customers. The result of this latest cut is one side is shorter than the other, some parts didn't get cut at all, is uneven all over and my hair doesn't style the way I'd like. Bottom line is, the stylist at Great Clips needs to focus on the customer in front of them and listen to what they want. They need to cut hair the way the customer asks and not "their way". Now I have to find another place to get my hair cut and try and find the right person to do it all over again. So frustrating!Service: Haircut
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December 2021 by Ashley Castellani
Nothing super fancy - but prices are good and I rarely have to wait!
