I ordered the wheelchair for my mother and it arrived but was the wrong color. I had to pay to ship it back and four weeks later still no refund nor reimbursement. I finally had to call Amazon to get a refund on the original cost and took a loss on the return shipping cost.
July 2023
I like the chair but there is no, nada, customer service. calls, e-mails, message, voicemail, nothing is responded to. I would never have bought my chair from this company. Please a word to the wise, read all the reviews, any of the poor reviews as I can see are true.
April 2023
I have been trying for a week to return a chair. Nobody answers the phone. My calls aren't returned. The chat bot starts up and then abandons the chat. The customer service is trash. They're unresponsive and completely unhelpful. Do not recommend. I would give them zero stars or negative stars if it were an option.
