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April 2023 by Maria Mendez
H&R Block make it easy to do your taxes plus the make sure you are getting the maximum refund you qualify for it. Very friendly customer service. I recommend this place 100% :)
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March 2023 by Juan Sanchez
Did my taxes in Jan it is middle of March and no refund . They are expensive and don't offer any discounts. They took my money and said it would take 2 to 3 weeks. That's what they sold me that's not what they are providing me.
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February 2023 by Xing Cao
Do not go here. They are not knowledgeable, make mistakes, and will not follow up or clean up any issues with your filing after you pay. Due to change in circumstance, I needed professional help to amend my 2021 returns. I visited the branch in Sept 2022 and had my amended returns done by them then. I had explained my situation, was told I should not need to pay penalty & interest, and was given a quote. When my amended returns were done days later, I was charged a higher rate than initially quote. At time of filing, the tax professional that helped me told me to pay more than I needed to pay to IRS. She told me to include the prior refund I received from my initially filing IN ADDITION to the amended taxes owed to IRS when that prior refund amount was already included in the calculation of amended returns. Thankfully I double checked before paying and ensured that I paid the correct amount to the IRS. If I didn’t bother looking at the documents, I would have been out of pocket thousands of dollars until IRS refunds me again (if they catch it when accept my filing). After filing and after paying, I noticed there were penalties and interests calculated in the return when I was told it would be happen. After emailing and calling multiple times, I was told it was too late to do anything and I would have to wait for IRS to accept my amended returns before making any additional changes. A couple of months later, I received a notice from IRS, quoting additional interests owed. After repeated emailing and calling, someone in the office told me that they’d contact the IRS on my behalf and ask if the amount was truly due or if it could be waived. I received no follow up after that and by Jan 2023, I was fed up and decided to send my 2021 docs to a different tax professional with a different company for another look. As expected, since my amended returns have been accepted and filed, it was best that I left it alone, pay the additional amount owed and move on, to avoid additional issues and costs associated with another amendment. I wish I never used them.
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July 2022 by IDK
The lady who can't help people is oddly the manager, Paola.I drove all the way from Huntington Beach to have my taxes done first available. She failed my return and sent me home. I expected over a grand! 2 days later Paola called me to come back in so she could try again. At that point she was so rude, as she was the first visit, that I asked for another tax professional. I believe Paula has some sort of personality disorder. Both visits, even though SHE was inadequate, she was mean and condescending.I love autistic and mentally ill people, but it's important to show some kindness, especially when paying $130 for 5 minutes "work".Abraham saved the day.I got my money, and I'll return to him next year.
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July 2022 by Becky Z.
Paola failed to be able to file a simple return. She failed to produce PRINTED documents for me to sign and send to the IRS. On top of seeming mentally ill, or autistic, she lost me over a thousand dollars. She was rude and condescending. Two days later, she told me I needed to come back in because she figured out she did wrong. Again, she was unbearably rude, I simply moved to Abraham's office. He taught me how to handle my future filings as a new business owner. He was thorough and a joy to work with. I suggest Paola go to a mental institution to correct her personality disorder.
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April 2022 by Manny Avendano
Great customer service
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March 2022 by Javier Duran
Waste of time. Called and the lady said she would be able to help me. Made the appointment and when the date came and we sat down. She said she was not able to help me
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March 2022 by Perla Chino
The service was great and everything was explained to me.
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March 2022 by Briana Perez
Was quick and she answered all the questions I had
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February 2022 by Jimmy Serrato
Abraham Gudino was very helpful and amazing tax associate made the process very easy and simple.
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February 2022 by Jimmy Martinez
Great staff and friendly environment
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August 2021 by jose michel
beyond excellent service
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July 2021 by David Swanson
Good service
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June 2021 by Debbie Ramirez
Very professional and helpful answered all of my questions and concerns very friendly
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June 2021 by Angela Reece
I was very happy with the Erika's help with my taxes.
