-
February 2024 by Daisy A Quinto
Thank you Virginia for everything your service was great
-
February 2023 by Kent Coulter
A tad expensive, but they are very professional and explain your returns in a easy to understand format. Your appointment is quick and easy, in and out in no time.
-
April 2021 by Cassandra Robles
Tiffany was super helpful and friendly. She made the whole experience quick and easy.
-
April 2021 by Steve Whitney
Maria Del Reyes was extremely helpful and a joy to talk with about all the tax things and is a really knowledgeable tax professional.
-
April 2021 by Danny Huizar
Karina Rodriguez was very professional and knowledgeable and answered all my questions.
-
April 2021 by Joanna Velarde
My tax professional, Rosa was awesome.
-
April 2021 by Robin Huerta
Very happy with her work
-
March 2021 by Margaret Thompson
We are always extremely happy with the service you provide.
-
March 2021 by Gabriela Noya
I have been coming here for 16 years and have been completely satisfied with the service and my returns.
-
March 2021 by Michael Campos
Friendly and great at communicating.
-
March 2021 by toe jepox
Tax professional was easy to understand
-
March 2021 by Troy B.
Last year I had my taxes done by Tiffany van Drimlen and I received an email with her and scheduled to have my tax paperwork dropped off with her and as we had met last year at the Barranca Street address I drive there only to find that she was not there, I called and I found out she was at Santa Ana address, I drove there and handed her my paperwork for short form to be done, today, a full 5 days later not only was my taxes not done she wouldn't take my phone call and I had to go pick up my tax paperwork not even started. I would NOT recommend her at all!!!
-
April 2020 by Aldhair R.
I called to ask questions why my taxes online with a taxpro is taking long. I wasn't in a hurry I was just curious on how long the process is and I called this office which is where I normally file at but the lady who answered my phone call had a big attitude towards me and had no idea why when I was just asking basic questions that I'm sure any other employee can answer but when it came to her she just kept in insisting to call online separate from this office and I was just done with her freaking attitude and I asked for her name and she said no and that's she's not give it to me and she simply hanged up. I can tell you please if you read this review I recommend not to use H&R Block. this pissed me off and I am never filing with them again. It's been more than 2 weeks since I added my documents and it hasn't even been filed or approved. Whoever that lady was should really not be in her position.
-
April 2020 by Gets S. ..
Went to this place because all the ads they have thinking it was the best option. It was not. I was attended by Rosa Bacillio which had asked me if I was really going to pay after she did my taxes because apparently people do their taxes with specialist after they do their own to see if they can get more through them before she even started. Anyways, long story short, I filed them through her but had to refile for state because she had done an error where I stilled owed more money. I could not receive my refund until I refiled the correct information which was a waste of time and should not happen at places like H&R.
-
April 2020 by Spencer S.
Initially, I was set up with a tax lady who barely spoke English. She also had extremely limited computer abilities, and didn't even know how to use the H&R Block portal. As a result, she asked me for all the tax docs I had already uploaded. I felt so uncomfortable that I requested to be transferred to another pro who spoke English as a first language and also knew how to use a computer. Thereafter, my taxes were completed in a timely manner. However, because of the pandemic, we were unable to meet in-person at any point. All communication was via messages. I was never given a quote for the estimated fee. I was just hit with a nearly $400 fee at the end (my taxes aren't even that complicated and I'm not high-income). All that was given to me was a meager $25 discount due to the pandemic. Based on my experience, I would never recommend H&R Block to anyone I care about. It was almost like somebody used Turbo Tax on my behalf, and then charged me more than twice as much for the same level of service. One of their employees reached out to me on Yelp after I wrote this review and told me to call them - that they'd be happy to help. I've now tried calling them every business day for the past 4 days and the automated voice tells me they have a high call volume, can't help, and then hangs up on me. The hits just keep on coming!
