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February 2024 by john acuna
Did not get service done because they didn’t have my oil filter in stock.
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February 2024 by Kamran Sadaghiani Aval
After one year ,again I went to this shop.totally satisfied.so I am changing my feedback. Awesome
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January 2024 by Javier A.
I had the brake fluid replaced on my truck. Abraham the manager was efficient, professional, and even alerted me to a coupon I could use. I watched as the tech took great care of my truck as he did the service. The job was done quickly and at a fair price.
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December 2023 by Alice A.
I showed up 20 minutes before closing on Christmas Eve and they still took me in. Fastest oil change I have ever had done and David still took the time to tell me how I can return for the other services they offer. I truly appreciate them for taking my car in last minute right before the holidays as I'm sure they wanted to get home to their families.
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December 2023 by Kathleane O'Leary
I was imoressed with the speed of service however i was told my service included windshield xleaning and floor vacuum, neither of which was done.
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December 2023 by Yen L.
Excellent service here, Miguel my representative was beyond helpful. Will recommend friends and family here!
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November 2023 by Ka Va
•☆☆☆☆☆•EVERYTHING was awesome!! Super fast & professional..... AND they even cleaned my windows and swept out my carpet!!!!! Wow!!!! I'll definitely be going back in the near future FOR SURE !!!!(I have always been super skeptical of getting my oil changed @ shops, bc I have had more than a handful of bad/ horrible experiences- however, this place was completely opposite from places I've went in the past..... I'm super glad I went there..!!)10/10- recommend this place!!
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November 2023 by T N.
I came by at the busiest time, when Dionte Mendoza technician came out, I asked him to do the inspections for my car, he said he's very busy because they are short staffed but I told him that I'm live faraway but can he do it please, then he willing to taking cares the business for me right away, he's very professional & sweet ! I would recommend to come see this guy, super nice & professional !
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November 2023 by Behrouz najafi
These people are amazing, professional, and friendly. I've done my Uber and Lyft inspection here, and it was smooth and fast. This is a MUST TO GO place. Thanks for your excellent service
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November 2023 by maria b.
I always have taken my cars to Jiffy Lube and love it for its convenience, professionalism, and modern technology. I had no idea that's not the case with every Jiffy Lube. The one at this location was a mix between old school mechanic and Jiffy Lube. First, the person lining up the cars tapped on my window scaring me half to death. After seeing he had startled me, no apology. I felt as if he was scolding me for being on my phone. That's not service. That's patriarchal dominance. Then I mentioned there was a chain blocking the line he was motioning me to go into. He solemnly says no and tells me to move. He asks what I'm there for, "I need an oil change". He then tells me the cost will be $100 for my synthetic oil. Lastly, he says he doesn't have my information so I have to get out of the car and go into the office to fill out my info. I've never had to do that at any Jiffy Lube. I try to get out of my car, but he doesn't realize he's holding my door, blocking me. I tell him I'll meet him in the office. He says, "I'm waiting for you." I walk to the "office" which is the hallway of the building and give him my last name. He asks me to see if it's correct on the screen. I tell him I can't see because I'm not wearing my glasses. At that point he stops and says, "I'm sensing you're mad at me. Did I do something wrong?" I say, "Yes, you tapped on my window and scarred me and didn't apologize." He says, "Well, I was waving - flaring his hands and arms - and you didn't see, so I tapped so you could see me." I said, "You asked me why I was upset, I answered you and now you're making an excuse." He starts arguing more and then says if I don't like it, I can write a review and take my car elsewhere. I said, "I answered your question because you asked me. I don't want to argue. I want to move on." He proceeds to take my personal information and then I sit in the office while they work on my car. A few minutes later he comes back, I pay for the service, and he walks me to my car. He apologizes for, "anything I did wrong." Here's the deal. I get a feeling that this older gentleman is from a different generation that thinks they run things their way. And maybe before reviews they could get away with being alpha in their environments, but the fake manners came off just like that, fake. Because when it counted, like excepting that everyone is on their phone taking care of business, he should have apologized when he saw me jump, scream, and hold my chest after tapping on my window. In the end he thought better to apologize and I said I accepted it. I hope he learns from it. Lastly, I'm curious if he's going to respond with excuses or really listen to my point about true customer service and manners. Is he going to take ownership for his actions, apologize in writing, and say how he will fix it in the future? P.s. This place isn't modern. They are stuck between tech and old school. So if you want to get out of your car, sit in a dirty room smelling grease then this place is for you. But I'll stick to my JL that doesn't scold me for doing business on my phone in my car while they service my vehicle.
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November 2023 by Samantha C.
Miguel was wonderful he made time for an oil change last minute right before they closed ! He was fast and friendly 10/10. Good pricing too
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October 2023 by John Craig
Excellent service. Paid for an oil change and tire rotation. Gave me a huge discount on the tire rotation. Washed the windows and even cleaned the wipers. Very friendly service and clean facilities.Service: Tires
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October 2023 by Sandra H.
Nesesitan mejor servicio al cliente muy rudos . Espere como 5 minutos para que me preguntaran que deseaba. Despues de eso me dicen que tengo que esperar 20 minutos tan solo por ver si nesecitaba aceite .
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October 2023 by Amy F.
fast, reasonable price, local, they dont waste your time and money trying to sell you extra stuffs
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September 2023 by Ava Khamneian
The manager was very courteous and friendly. He suggested that I change my air filter next time around. I will always use this jiffy lube. All the workers; work very hard.Services: Transmission
