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October 2023 by Kenninsy Bahena
I came here today… I asked for a manicure with gel. I had polish on my nails, I asked them to please not to remove the polish with the electric filler because my nails are weak and take a long time to grow thus, I don’t want the top to nails to be weaken by the filling. They said “We will fill them but then we will put something to make them strong”.I said no please used nail polish remover not the electric filler to remove the polish. We went back and for on this. I walked out. If your customer is telling you something is for a reason. What is wrong with you guys?
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September 2023 by Raquel Jimenez
I’ve tried so many nails salons in oc this one is my favorite great customer service very organized and I’m always so happy with my nails <3
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July 2023 by Dara Arizaga
horrible staff. not skilled and so much attitude. went in for a simple french tip with hearts in one nail. michelle was rushing through everything, didn’t even clean my nails i had to ask her to do it and she rolled her eyes and sighed. i asked her to redo the hearts probably about 10x and they looked horrible. she said “its hard i don’t know what else you want me to do.” she charged me $40 for “design” for a FRENCH TIP and three days after getting them done almost all of the nails were lifting. i called the store to get a refund and she said they don’t do them and that she was “sorry.” i paid $92 for these nails when gel x starts at 55. this place is a scam with unskilled workers. DO NOT GO HERE!! save your money!
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July 2023 by Jackie Sanch
I actually went to Kathy's nails a handful of times. The first time I had a little issue when I got a manicure done, and I wasn't very comfortable when I had spoken to the owner. I felt she was being very passive aggressive, but I just resorted to maybe she was having a bad day. Whatever, it happens. But then I started getting a really weird feeling when they would have an older lady charge. I remember this because the first time I asked for the receipt, she said it was too late. Then for the following time I had asked for my receipt WITH time, and she said there were no receipts given. The lady got distracted and I saw the screen and there was an option for a receipt, so I pressed it, and I got my receipt! I noticed I was being overcharged with fees I wasn't made aware of. She got upset I pressed that button but I got more upset over their scammy business practices. An additional note is that it’s VERY POINTLESS to make an appointment here as they never honor it. One of the last times I went I had made an appointment prior and when I got there they made me wait OVER 1 HOUR! What was the point in making one if service won’t be rendered?
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July 2023 by Melissa Esquivel
Worst place to go to ever they steal your money. Make sure you look at your receipts very well and check your bank accounts because these people are thieves !!!!Service: Acrylic nails
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February 2023 by Destanee Muratalla
Honestly the girls here do a great job. I came to get short gel x and they did great. My complaint though is how expensive they are. I asked for a double french tip as my design and I was charged $25 dollars, the girl never told me how much it would cost before starting the design. Then when I checked out I found I was charged for literally everything the nail file etc. They do not tell you that when you go into the salon.While my the girl that did my gel x was good she literally never talked to me. And when I needed to switch hands to put it in the UV light. She was trying to shove my hand in the hole instead of asking me to switch hands. Literally never said 1 word to me. Their nail art and technique is great. But honestly very expensive and I don't love all the hidden fees. Most expensive set of nails in my life.
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February 2023 by Rachel Machado
Walked in no appointment. Wait was 10 minutes. Happy with the service. Linda did an awesome job. Went in for a color change.
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January 2023 by Teresa Dena
The salon was empty yet they rushed through mine and my aunt's nails. Her gel set popped off after a week and a half. Mine is thick and puffy looking. Don't waste your money here.
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December 2022 by Mary G.
Best TV !!! Tee and Vi were outstanding. The most detailed pedi, mani (long overdue). Customer service meets community meets SKILL LEVELS RARELY SEEN IN ONE SALON BY MULTIPLE STAFF MEMBERS!
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December 2022 by Veronica Ortiz
I am very disappointed I’ve been going to Kathy’s for 15 years and I’m done overcharged work my nails fell of in 7days I was going to get acrylic but nail tech suggestions were to get gel x nails she said they would last longer I spend over 275 dollars never againServices: Pedicure
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December 2022 by Sofia C L.
Amy was great. Tools might not have been clean and used prior. (Tools = cuticle pusher, nail clipper, etc) They charge you to remove gel, regardless if you get gel again. When you pay they charge you 1$ transaction fee. 1$ for disposing of your sponge, liner etc. *FEES* Pedicure 35$ Gel 10$ Disposal fee 1$ Transaction fee 1 Remove gel 5$ ****Cleanliness 4/10****
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December 2022 by Avideh A.
I was referred by a good friend of mine to this salon. I have been looking for a good place and I can't believe that finally I found it. I love my nails. Liza is amazing. Thank you .
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December 2022 by Fabiola R.
I went to do full set, I showed the lady what I wanted and she told that she was able to do it. She was doing my acrylic nails first and I realized she was almost done because she was putting oil in my hands I looked at my hands and it was nothing I wanted, I asked for some crystals and she forgot, made me wash my hands and put some weird glitters then the other lady started to do my pedicure I ask for something similar and she told me she wasn't able to do it, giving me choices. I understand that sometimes they are tired, ready to go home which is completely understandable but if they can't do the services just denied. I will leave a picture. No acrylic or dip powder was added to my nails, just a natural nail with regular polish.
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December 2022 by Aly M.
I've been going to this place well over 3 years and I can honestly say this is the best nail place, the staff is super nice and we love Cindy I usually go to Nancy and she does some amazing nails.
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November 2022 by Samantha V.
Went to do a pedicure a couple days ago, I usually get powder on one of my nails to make it square, I always like to pay attention to what they are doing in case I don't like something I can say it with time. I saw that the powder or acrylic wasn't square and it wasn't covering my whole nail, I went ahead and let her know, she ignore me, I tried again and she only said I'm going to fix it, I told her three time more but she was proceeding to paint the nail. This is a service which they charge extra, she wasn't doing me a favor. I'm very generous with the tip as well so to me it was just rude, I paid for something I didn't like when I clearly let her know in advance and she completely ignored. Wouldn't really recommend this place.
