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March 2024 by Kerry K.
Clean, well stocked store with emphasis on merchandise rather than presentation. This store didn't seem as attractive as other Macy's I've visited. Employees did their job.
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February 2024 by Sherilyn W.
Gift Card Users Beware Recently, I have had very negative experiences with Macy's and their lack of customer service. I used a Macy's gift card on 2/6/24 to complete an online purchase. For some unknown reason, their computer software processed the gift card, gave a system error message, and cancelled the order. Unfortunately, the amount used on the gift card was NOT refunded when the system cancelled the order. I have talked to over 10 customer service representatives who have all assued me "not to worry" "everything is handled" and "you will receive a new gift card". After 20 days, the new gift card has not been received. Three people that I have spoken to have promised to call me back to ensure that all if good; however, no one has called back and the amount has yet to be refuned. I have been told to expect a refund or new gift card within 24-28 hours, then I was told 7-10 days, then I was told up to 30 days, and finally today I was told up to 60 days. I am not convinced, based on these varying messages, that I will ever receive the refund/gift card that is owed to me. So this review is to alert gift card users to possible difficulties.
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February 2024 by Yesenia Garcia
Great offers on comfortable clothing
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February 2024 by Naomi
Went in to buy makeup and Rosalia, from the beauty department. She went above and beyond to help me get my perfect shade match and recommended me their new product, and I absolutely ended up loving. Love my new foundation. I hope to see her again soon!!
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February 2024 by Mabait Maganda
KIM (old bleached blonde Asian woman) at Womens Fragrance was very RUDE and should NOT work in Customer Service. With BAD ARROGANT Attitude and rude tone told me not to touch a gift with purchase item (?). I was in line to buy several perfumes but she just gave attitude then lazy fiddles with her cell phone.
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February 2024 by Henry Tang
Comparable to the one in South Coast plaza, wide selection of stuff. Some good deals too.
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February 2024 by John Lynn
Store was very busy, lacking sales associates.
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January 2024 by Roman Miranda
Good place you find clothes and good brand at a good price and perfumes and shoes.
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January 2024 by TOKINFOIN
STILL ONE OF THE NICEST PLACE TO SHOP.COME AND TAKE A LOOK.
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January 2024 by BaTTle CAt
top quality items
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January 2024 by Amed Ed Sanchez
Good store for higher quality brands weather it's colognes to shoes or clothing a must visit at main place friendly staff.
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January 2024 by Nola M.
I entered Macys from the mall. I was on the second floor where there are several departments for women. I've been to second hand stores that are neater and better organized than Macy's. Most sections had a disarray of clothing. Not organized by sizes. Things were mixed together looking like a bargain basement. Clothes are on the floor. I was disgusted by the atmosphere. The lingerie area was neat and organized. But by the time I got here, I was fatigued and didn't stop to try the bras. To their credit, the restroom was clean. There are many stalls available and well maintained. The sinks were clean and soap dispenser worked. I will not return, unless to use the ladies room. .
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January 2024 by B V Pramod
Nice shopping store in the main place mall.
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January 2024 by Susan S. McClellan
I enjoyed seeing the holiday decorations in the store.
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January 2024 by MAURICIO RENDON TELLEZ GIRON
Nice place to shop. Especially perfume.
