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February 2024 by Chelsea C.
The customer service here was absolutely horrible. The employee goes by the name elieen. Not only was she rude, she was on the phone with her friend or boyfriend the entire time, gossiping and laughing while I was standing there waiting to be helped.
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December 2023 by Ricardo Garcia
Good ?? store
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July 2023 by Pedro Castaneda
They don't serve customers
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July 2023 by John Zubko
Nice and friendly service
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May 2023 by spence velazquez
Got bullied by the property security and Santa Ana Police Department.
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February 2023 by Raymond Jonathan
This metro store is by far the best. David is super professional, knowledgeable, and most importantly treats his customers with respect. I would come back to this store any day for any of my cellphone needs.
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February 2023 by David Cardinali Alzola
I had an amazing experience and i got a new phone too!!
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November 2022 by Ana Gutierrez
Out of all the Metro by T-Mobile I've been to, this has been the BEST!
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July 2022 by Universal Frog
I really like the customer service provided by both the manager and the employees. I felt really welcomed and appreciated for buying with them. I I've got to also thank the employee Fernando for its help with an issue with my phone that I've been having for a while.
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April 2022 by Red K.
Ana answered all of my questions and matched me with a phone that met my requirements and price point She also assisted with the initial set up which is usually the worst part about getting a new phone for fear of losing all of your contacts etc. Go see Ana she has excellent customer service !!!
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October 2021 by Alan Arriaga
I didn't even make a purchase today because of how horrible the service was. The young woman was busy attending a client while the other employee was on lunch or something. Well the other employee returns and attends to his little friends before attending to me. Very rude and disrespectful. I'm not one to put up with that. Very unprofessional.
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October 2021 by Asuncion Vergara
Excellent Customer Service from DAVID... He is very Patient and answered All my questions ???? ? ? ? ? ? ? ? ? ?
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September 2021 by Cynthia Vann
My LG Aristo 5 will not charge up or come on I have another phone to transfer all my info to.If both phones are inactive can I still get this done and activate the new phone. How much will it cost to do this..?
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September 2021 by Forrest Fraijo
The manager is really helpful and kind. Helped me out with transferring my number to a different phone. Really recommend this store and the employees are friendly. Great customer service experience.
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September 2021 by Jackie
Awesome and quick customer service! Thank you for your help Julie!
