-
August 2023 by deanna grimes
Quick and friendly service I've never had an issue with the staff.
-
October 2022 by Irene Gomez
Great place to go get a phone and to pay a bill as well, and get accessories for the phone at a great prices. Great service and not to busy. I give it a thumb up ?
-
August 2022 by Asuncion Vergara
DAVID HAS EXCELLENT CUSTOMER SERVICE ??????????????
-
January 2022 by filser digitalmusic
I had the worst experience i would not recommend they dont know what they are doing they send you to other location just so they dont help you they have an attitude because they have to deal with an issue.
-
December 2021 by Gerald D.
Waited since the door was locked and had a "Be back in 30 minute" sign on door. Customer Service was poor from the start like the employee was hardly trying to help or provide information. Finally found the phone I was going to get and the plan I needed. Agreed upon a plan and was quoted a price. After transaction was done I checked the receipt I saw I was put on a higher plan in which I didn't agree upon. Went back in to the store and the employee lied to my face that I hadn't asked for another plan. There's one thing I cant tolerate is dishonesty. I do not do business with anyone who would try to screw me over right to my face. Later I found out that on top of that he added insurance to the phone without even asking me. Dishonest employee. I think his name was Aldo. He had a mold on side of neck. Would avoid opening a line here because of the lack of respect and integrity.
-
February 2021 by jaret ruiz
They have amazing customer service. They are very professional on there work love it. Recommend it to anyone thats from Santa Ana.
-
February 2021 by Monet Fuerte
I got the best deals on a 4 line family plan. Very good customer service!
-
February 2021 by Anthony Martinez
excellent customer service . I recently went there and bought a new phone great deals for sure. Ask for Samantha she is the sweetest vendor there is . Has a great personality and is really experience when socializing❤??
-
February 2021 by Monica Bautista
Very Unprofessional!!! They kept messing with my account and over charging me on stuff , I highly DO NOT RECOMMEND THIS PLACE. People here are so rude and Store Manager has been seen many times smoking outside the store??!!!! What kind of professionalism is that??
-
February 2021 by Eduardo Rios
Good customer service. Patient and understanding. Excellent service ?
-
February 2021 by Erica Quesada
TERRIBLE CUSTOMER SERVICE THESE PEOPLE ROBBED ME OF 70.00$ THE GIRLS WERE USING CUS WORDS AND SAID THERE BOSS WONT DO ANYTHING ABOUT IT. I HAD A REPRESENTATIVE OF METRO PCS ON THE PHONE TRYING TO HELP US WITH SITUATION AND SHE WAS EVEN GIVING HER ATTITUDE. THESE WOMEN NEED TO BE REPLACED. THERE VERY UNPROFESSIONAL AND I DO NOT SUGGEST EVER GOING TO THIS PLACE. IM BEING REFUNDED MY MONEY BY METRO AND APOLOGIZED TO BY METRO BECAUSE OF THERE BEHAVIOR. GOD BLESS THESE WOMEN.
-
February 2021 by Elizabeth Ramirez
Great customer service.
-
February 2021 by Yadira Resendiz
Amazing Customer service!!!
-
October 2020 by Khalid Bleibel
Great team!
-
October 2020 by Adriana A.
i loved the staff there amazing this my favorite metro store in santa ana i recommend you to go there. bs they are new owners and they will go above and beyond to help out .
