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April 2024 by Ted Rios
Great experience, very friendly and helpful. Would recommend
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April 2024 by Maribel Lopez
I do not recommend this place because of the rats. We were paying insurance. We claimed the damage caused by the rats with proof of positive photos and we sent them to where they told us. Afterwards, we marked why we did not receive a response, which they said never arrived. No proof. They are liars. We gave the money away. Insurance doesn't work, what a disappointment...so think about it before renting that place and they also steal a lot
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April 2024 by caitlin connolly
Went to many storage units before coming here. This one is the most affordable and best that I have found. Love all the employees and feel safe keeping my stuff here.
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March 2024 by Ashley Ortega
this place is unbelievable! they raise prices like crazy, my storage unit was opened and robbed and they did absolutely nothing to help catch the thieves ! do not get any units here
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February 2024 by Eric Erickson
The attendant stated she was never “hassled” by a customer who was guilty of simply asking for clarification on an ambiguous accounting line item upon check out. She was angry and vitriolic for no reason. Why would someone be so triggered and mean spirited by a request for clarification? Further, this same attendant was quite bossy and did not use the word please when she asked for the customer for certain information. She started off being very kind when signing me up and then turned to the dark side. I’m glad to be out of there and the neighborhood is very sketchy. I saw a lady puking out her car window while parked in the customer parking space outside the main office. There are lots of homeless in the area and it is not safe there at night. She would also not remove a $35 late fee for payment a few days late and said she has to answer to a big corporation. A lie and she has the authority. This place also raised the rent twice in four months. Their prices are high and the service horrendous. She seems quite money hungry and grubbing in a nasty, intimidating fashion. Hideous.
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January 2024 by Edward Manriquez
I have had a good experience while using their storage facility.The only complaint I have is with the woman that works as an on - site manager ? I believe. She has accused me of sleeping in my unit, which I have never done, and has harassed me ever since she started working there. She said to leave at 6:50 car immediately to leave my unit tonight at 6;50 pm trying to find some clothes
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December 2023 by Killuminaughty
If you want to get discriminated on and get assaulted come rent here I literally had to make a whole police report now have to sue wish me luck!,but the old lady there omg the worst so disrespectful loves to engage in argument then cowards away what’s her name Maria what a miserable old lady
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October 2023 by Junnior h.
PLEASE READ!! I was helping my boss move items from storage while I entreated the property one of the staff members followed me. when I got off my truck to help my boss move items into my truck. I noticed the staff "Joan"was taking pictures of me. I found it odd because she wouldn't stop staring at me and taking pictures of me and my car until I left the property. While I got to the gate I noticed the staff was waiting for me at the gate until I left. I than hear her yell "This guy is a retard and is in everyone's way" so than I asked her what the problem was and she just kept calling me a retard and to leave" I assume the reason she kept following me and kept staring at me was because I am Hispanic. I felt so RACIALLY profiled by this place that I would NOT recommend to come here.
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September 2023 by Christopher Edwards
My experience with the staff here has been absolutely appalling. I have never been so disrespected by not just 1, but 2 of the staff here on 2 separate occasions. Upon voicing dissatisfaction with the service the first time around, I was berated by the female staff member Maria. I have a recording of her screaming and swearing at me in front of myself, my wife, and a family including a small child.Today on my way out of the storage facility I spied a Dusty office chair sitting in the dirt which I grabbed thinking it was someone's trash. The older male staff member came out today screaming at me, accusing me of stealing the chair and demanding my storage unit number. I've never stolen anything in my life and I'm not about to start stealing a stupid chair before I even exited the gated facility.There are such things as misunderstandings! I am an Army Veteran I am a Man of Honor you have no right to treat me this way or to treat people in this manner. Seriously, avoid this place. These people are insane.
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April 2023 by Sully S.
If I could give less than one star I would. I've been a customer there for many years they never seem to get the billing right. They send you an invoice with no online payment link. They have a secondary billing system where they send you a text but they do it inconsistently and then charge your late fee. No one nails checks anymore. Send the link in the first place and it will get paid that day. The late fee is not going to break me it's just an unnecessary reminder of how unprofessional you are. Your invoice even states that you're only going to email them to help the environment but yet you expect everyone to write a check and mail it back to you in a paper envelope. Hypocrisy.
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April 2023 by Peter A.
Sketchy place with no cameras or security. Price is good for first two months and then charges a crazy fee. Over $300 for average storage. Not worth ur money. Also when I was here over 30 storages got robbed and breaked in including mine and they did nothing about it. Once I was ready to move out they charged me to move out. Strongly suggest you take ur money to anywhere else. Also mad tweakers walking around storages scooping out and no one tells them anything.
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January 2023 by Idessa Dez R.
New management is amazing. Helped me clear out with a smooth process and the hospitality was very welcoming.
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January 2023 by Casey C.
Marcus was just great and very helpful getting just the size storage I needed. He showed me the units and with some quick paperwork I was all set. Good price and great service. I highly recommend.
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January 2023 by Carolyn Maxwell
Shannon and her husband are very helpful and professional. Highly recommend.
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December 2022 by Rachel Kincaid
Had a bad experience 2 weekends ago,employee was late almost an hour,had to wait to get into my unit and he was very rude
