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December 2023 by Nicholas Joseph
Maybe the best automotive experience ever. From battery to parts this team is honestly so helpful, kind and know there stuff. They really helped me save a lot. Be back soon.
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December 2023 by Jose Gutierrez
I do not know why I even try to go to other places. This location always has everything I need to complete my auto maintenance. The product appears to be of better quality as well. I am not a professional but a DIY.
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October 2023 by Fred Rea
Great staff very helpful and cautious
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September 2023 by Michael Nowakowski
Great service and you can always find what you're looking for.
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February 2023 by Stephanie M.
So rude and unhelpful customer service. The old guy helping us was almost like a smart ass. I should've read some of these reviews before going here ended up buying down the street. Some people need to learn customer service or get another profession.
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January 2023 by Carin G.
We had to order chains for our car because our size was not in stock. They didn't fit after all and when I called to order the next size up I was told none were available in So Cal and chains could not arrive in time for an upcoming trip. Went back to return the unused chains and at first the my didn't want to refund me. But when I explained that the paperwork didn't say they could not be returned they gave me to refund.
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August 2022 by Syl Camarillo
So I went into the store today and a man by the name of Alberto was SO rude didn’t assist me what so ever. Clearly I am a women and do not know much about cars but he clearly stated “you need to help me in order to help you”! Long store short I just need oil and filter for a oil change this cost me $72 total I get home my father tells me they over charged me, I drive back thankfully a worker by the name of Reggie assisted me so how I was over charged helped me recommended a gallon and cheaper filter total $41 and refunded me back the rest of the money. If you go into this store don’t even bother getting any type of help with this rude employee ALBERT
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July 2022 by Marshall Kurtz
Very knowledgeable about a lot of cars very informative you can really trust a lot of what they are saying
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April 2022 by Czar Acvdo
went to pickup a online order. Was an easy in n out.
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April 2022 by Griffith S.
Employees are rude and unprofessional. Definitely won't be returning. They really don't care about customer service it's like the employees hate their lives and the manager is pinching pennies holding on for dear life.
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March 2022 by Griff L.
These dudes are all rude and won't honor online prices. I was just in the neighborhood but the manager and the cashier would barely honor a ten dollar promotion for in store purchase(it says in store dummy, honor your promotions), they fought it with all their might but finally gave in. This particular Napa establishment and its employees are good for nothing. Don't go here unless you like getting ripped off and treated like crap
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March 2022 by Pam Brown
I'm from out of town and I had a little emergency with my vehicle and Alberto was wonderful!!! Helped resolve the problem and was very reassuring. Alberto is the best!
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March 2022 by Lorenzo Anaya
Excellent customer service.Car batteries and more.
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March 2022 by Sheila Fox
My son needed to return brakes that he didn't need . No problems.
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January 2022 by Rob G.
Super unhelpful! I called before I went and was told they could help me know if my battery was eligible for replacement. When I got there, they were very unhelpful. Basically a waste of time.
