Optum - Harbor is a healthcare provider committed to improving the health system through innovative, integrated solutions. With a team of over 180,000 professionals worldwide, Optum focuses on delivering compassionate and professional care to patients. Patients have praised the staff for their kindness, knowledge, and willingness to go above and beyond to help. The infusion center staff, including nurses and office staff, are especially appreciated for their compassion and dedication, often assisting patients in ways that make a real difference—such as helping patients communicate with their doctors when needed. The healthcare providers, including Dr. Santiago and Dr. Natla, are recognized for their caring nature and expertise, consistently providing great care over the years. Staff members are also noted for their understanding of special needs, such as caring for autistic children, and for making it easy to access virtual consultations and necessary documentation. Patients feel listened to, supported, and encouraged to communicate openly about their health concerns. Overall, Optum - Harbor is praised for its attentive staff, quality care, and efforts to make healthcare accessible and compassionate for all patients.
Dr. Emad Hashemi MD is a respectful, kind and caring doctor that cares about his patients. Dr. Hashemi MD is a very skilled and knowledgeable doctor in his profession and good at what he do. The staff at the front desk are respectful, friendly and kind . Ms. Bernice Dr. Hashemi's nurse is very skilled friendly, kind and... read full comment
May 2023
I am a patient here of Dr. Santiago & Dr. Natla and let me just say they are amazing! They are kind, super knowledgeable, and definitely care about their patients. I appreciate Emily MA (Dr. Natla's MA) and Dr. Santiago's MA I believe Veronica. The portal is not its best but the care I have received over the years is great!
May 2023
I am a patient here of Dr. Santiago & Dr. Natla and let me just say they are amazing! They are kind, super knowledgeable, and definitely care about their patients. I appreciate Emily MA (Dr. Natla's MA) and Dr. Santiago's MA I believe Veronica. The portal is not its best but the care I have received over the years is great!
