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March 2024 by BA Be
Very basic compared to others. The shower curtains barely cover the shower steak entrance.
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March 2024 by Darlene Owens
I walked in this gym on Thursday February 29 AT 545 PM after work and these two employees STARED as I walked in as if they never seen a person before the female ran after me ALLL THE WAY TO THE RESTROOM INFRONT OFF EVERYONE to tell me I was denied access when I asked why this never happend she was not a professional person at all she was using her thumbs putting them over her shoulder saying there was a problem with my account than when I walked up it was like she was trying to pick on me for fun maybe it makes her feel better about herself for picking on a good looking person the guy had a confused look like he knew she was just picking on me than she ran yelling excuse me giving the gym a show it was the most embarrassing thing ever! Especially because I pay my bill every month and I paid 39 dollars for my yearly and 21 for the month all in February she told me my account was 500 days past due she said it as if she was trying to humiliate me and she did I showed her I pay all the time and 61 dollars was taking out this month how would they feel if they paid and someone denied access JUST BECAUSE THEY COULD MAKE THAT DECISION she told me bring up the app and the amount due was from OCT 2022 I BEEN PAYING EVERY MONTH AND I EXPLAINED TO HER AND SHE SAID I WAS DENIED ACCESS AND I SAID I DONT WANT TO HAVE TO WALK BACK TO THE CAR AND SHE SAT WITH A SMERK ON HER FACE AMD SAID "WELL YOUR GOING TO HAVE TO WITH A SMERK AND THE GUY IN THE BACK LOOKING LIKE THEY WERE JUST HAVING DAY WITH THIS now I been going to the gym not one person has said a thing therefore she seen me and immediately picked on me I thought this was a no judgment place that would mean NO JELOUSY ALSO RIGHT she was so unprofessional and I am so embarrassed for this gym to have kids with no brains if they seen all those payments they should know a 2022 payment will not turn me away and deny access I went to another planet fitness in the same area and they didnt say anything I asked the girl there and she said your not denied it just says there is a balance due she said just take care of it when you can and have a great work out so that leaves these two employees at your location as bullys and I know that if this is a place where you dont have to feel uncomfortable or discriminated on they are not the people for the Job as soon as I showed proof of payment the female walked away laughing and when I asked the guy for names he acted as if he didn't hear me so I left embarrassed and ashamed of this place I will never step foot in this place again and I will complain all thr way to corporate for them to get discipline they should not be working at a place like this or even serving people maybe a trash company or something to keep them behind doors I am 35 years old and I have never came across behavior like this in a GYM.a note to the employees Maybe you should love yourself before working at a place like this!
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March 2024 by jose orozco
Very helpful and friendly guy
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February 2024 by Kelly
Bristol st. Santa Ana has the best manager,Robert and other friendly people at the front desk. All 5 friends I brought here as guests on my black card joined and thank meThey are so warm and welcoming. They know health is mind,body and spirit and give uplifting welcoming energy.
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February 2024 by David Goodgame
Absolutely terrible people and business I have tried planet fitness twice over the years for multiple months at a time . it’s absolutely ridiculous. The whole company is a joke I would give it 0 stars if I could.
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February 2024 by Carlos Plaza
My first day and it was excellent, and the attention was very good from the boy who took care of me
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February 2024 by Miller Jackson
I just joined this gym and like it because they have amazing opening hours and it's not very crowded ever I can pop in for 20 minutes in the morning and get about my day
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January 2024 by ALEX PRYSTASH
Nice place! Clean!
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January 2024 by Jo Flip
The morning crew is awesome! Always clean and welcoming.
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January 2024 by Oscar Benitez
the best of all gyms
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January 2024 by Paul Jeff Riordan
Always clean
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December 2023 by Kimberly Parker
The staff was great at the gym the locker room was clean the equipment was clean and maintained I only saw a few cardio machines down.. my only concerns would be the shower needs to be a little bit better with the temp and pressure. The lockers were a good size and had no issues using my lock ? The aqua massage was a great ending to a good workout
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December 2023 by Esteban
Was robbed while I was on the workout floor. My locker was broken into(my lock was cut, most likely bolt cutters) and my credit cards were stolen from my wallet. Told the front desk but all they did was give me the card of the manager. Luckily my bank took control and put a stop to my cards. If you go here leave your valuables in your car, but just know this location has a theft problem.
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December 2023 by Mark
The weights are always packed. Many hoarding several weights at a time. The employees there seem like they all just started yesterday. One of them actually told me they he just started that week. I couldn't tell them apart. Seems like they're all from the same training group.The equipment all look I'm great condition aside from some that were out of service. If you sign up, use someone's referral code to avoid the 12 month commitment on the contract.
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October 2023 by Gilberto Puga
Just your average planet fitness with terrible hours. Highly recommend getting a black card and testing other planet fitnesses around the region with better hours and switch down to your regular membership. Can't find myself regularly working out here unless waking up early besides the point that police are constantly hanging out at the checkout counter making everybody feel uneasy and unsafe. Don't know what the deal of this place is but highly advise anyone to check out literally any other planet fitness.
