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September 2023 by Adriana Garcia Ludena
They ruined my husky's hair. I asked for trim on her butt and they shaved her. They admitted that they knew that shaving a husky's hair is bad for them but they still did it. The man there tried to undermine my feelings by stating that he's a medic or something and that he knows better than me. These people do not care and will not take your feelings into account. I am appalled by their service and do not recommend them. I did not like being mansplained, so ladies avoid this place.
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July 2023 by Joanna Ramirez
My pug Penny always comes back home smelling so good and feeling so soft ! And every time she gets a cute bow?
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August 2022 by Jarytza Pena
They hurted my cat and she has a cut im never coming with them at all besides the customer service is really bad they are really rude
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August 2022 by Kaylie
such rude people. if i could give them 0 stars i would.
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August 2022 by TM
DON’T BRING YOUR PETS HERE!! THEY ABUSE ANIMALS!!! The lady is so rude and has an attitude for no reason, if she acts like this with people I don’t even want to imagine how she acts with the poor animals. I took my dog here about 3 times, each time she had razor burn on her stomach, plus she was frightened and depressed all day HUGE RED FLAG. This place needs to be shut down.
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June 2022 by Vilma Henriquez
Very bad place and the persons with bad attitude , please don’t bring yours little babies to this place
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June 2022 by Andrew G.
I took my dog here around 10:30 and she has been there for almost 6 hours and they haven't even done anything to her yet do not bring your pets here at all it sucks and the owners are very mean and unfriendly
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April 2022 by Lilia L.
this is such a bad place with such disturbing and disgusting owners. terrible customer service, aswell as treating animal unfairly. all animals are stuffed into small cages and are usually crying once you walk in. they keep your pet for about 1/4 of the day with no food or water. not to mention, my dog has come out with multiple cuts on his body. don't bring your pets here.
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February 2022 by leydi h.
Dejaron mi perrito bien bonito Bien limpio gracias planet grooming, they did a great job with my puppy he was super clean and happy thank you so much!!!
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October 2021 by Timothy G.
Why is this not too place still in business !????? Everyone please stop bringing your pets here .. got a couple blocks down instead, discount pets, they're super nice and treat the pups with care, unlike this one !
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September 2021 by Adriana Lopez
Honestly I use to love the service due to the negligence I ended paying almost $500 from my dogs medical bill. I made them pay me that bill which I am thankful for BUT I do want to point out there BE CAREFUL!!! Maybe they won’t even do this to other people! They tried to cover up the broken nail by leaving the hair by the paw longer. I honestly thought it was an honest mistake and just left it as that and until my dog started crying when I started grabbing her paw. I took her to the hospital and they told me who ever attempted to cut her nail had cut passed the limit. Even if they payed the bill My dog is now going to have to be on meds and at full rest until her nail grows back! Save yourself the money and time and go somewhere als. EN MI PERRRA VIDA WOULD I return to this place EVER. May they learn and be cautious. They are all rough on the pets they don’t care and I can almost guarantee only 1 of them has a license to do all the grooming the rest of the girls don’t care. PLUS they talk to you with such a horrible attitude that when you give them attitude they want to bust the “no me faltes alrespeto”I honestly don’t know why if they don’t like their job they even work there? GOOD LUCK IF YOU STILL WANT TO COME HERE BUT IF YOU DO!!!!! Make sure you check the pet before leaving! From everywhere nails, eyes,hair,ears, and grab your pups paws and check that they didn’t mess any nail up! They know who I am?
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September 2021 by tania G
DON’T BRING YOUR PETS HERE!! THEY ABUSE ANIMALS!!! The lady is so rude and has an attitude for no reason, if she acts like this with people I don’t even want to imagine how she acts with the poor animals. I took my dog here about 3 times, each time she had razor burn on her stomach, plus she was frightened and depressed all day HUGE RED FLAG. This place needs to be shut down.
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August 2021 by Tani M.
THEY ABUSE THE ANIMALS!! My dog had razor burn and cuts all over her, she was depressed all day and terrified! The lady has such a horrible attitude for no reason, if she treats people like this imagine how she will treat your baby. Shut this place down.
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August 2021 by Adriana L.
Honestly I use to love the service due to the negligence I ended paying almost $500 from my dogs medical bill. I made them pay me that bill which I am thankful for BUT I do want to point out there BE CAREFUL!!! Maybe they won't even do this to other people! They tried to cover up the broken nail by leaving the hair by the paw longer. I honestly thought it was an honest mistake and just left it as that and until my dog started crying when I started grabbing her paw. I took her to the hospital and they told me who ever attempted to cut her nail had cut passed the limit. Even if they payed the bill My dog is now going to have to be on meds and at full rest until her nail grows back! Save yourself the money and time and go somewhere als. EN MI PERRRA VIDA WOULD I return to this place EVER. May they learn and be cautious. They are all rough on the pets they don't care and I can almost guarantee only 1 of them has a license to do all the grooming the rest of the girls don't care. PLUS they talk to you with such a horrible attitude that when you give them attitude they want to bust the "no me faltes alrespeto" I honestly don't know why if they don't like their job they even work there? GOOD LUCK IF YOU STILL WANT TO COME HERE BUT IF YOU DO!!!!! Make sure you check the pet before leaving! From everywhere nails, eyes,hair,ears, and grab your pups paws and check that they didn't mess any nail up! They know who I am
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August 2021 by Cristian H.
Words cannot even describe how horrible this place is! First off, I was greeted with attitude by the woman managing the front desk. Like I'm sorry you're having a bad day hun but no need to take it out on your paying customers. Second, after picking up my sweet little dog from their place, I found out that she had wounds/cuts on one of her paws. My poor baby was whimpering. Horrible service and horrible workers who don't even know how to trim a dog's nails. I can email you guys a link to a YouTube tutorial if you guys really need the help. DO NOT BRING YOUR DOGS HERE!