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June 2023 by Yu Sasaki
DO NOT waste your money getting insurance with Allstate. Of course they are nice to you when you pay the monthly fees. When it's their turn to pay, it's a no show. We had a car accident in March that our car got t-boned from behind because the woman (who had Allstate insurance also) was speeding. After all types of documents and them passing us around with many different "agents" and "supervisors" whose numbers you will never reach. They did not call us and we had to call them all the time. They finally replied to us after 3 months that they would not pay a cent because there was "no witness". They refused to inspect our car and told us that "Things happened and both parties parted ways, that's all, nothing we can do". Allstate is a scam!
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December 2022 by Helen Guerra
Very good treatment and service
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December 2022 by Anayeli Rojas
Excellent service
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December 2022 by Maggie Sanchez
Would recommend this place to anyone, friendly service and very helpful. I've had them for years and wouldn't go anywhere else. Alejandra is highly recommended she's gone above and beyond for us.
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December 2022 by Alejandro Flores
I do not recommend this allstate agency Ramon Valerio, their customer service is very poor in any type of procedure.
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December 2021 by Jesus Rodriguez
Great service. Friendly people.
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December 2021 by Javier Reyna
Excelent cervicio
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March 2021 by Oswaldo E.
We've Allstate for over 30years and with this agent for for over 10 years. Just had a water pipe burst so I ended up using my insurance. Things went from bad to worse when we ended up with an incompetent adjuster. Since we were in a bind, we reached out the agent and at first he said he was going to fight for us and escalate the situation up the proper channels. It was on a Friday that we spoke and he said he would call me on Monday to keep me up to date. He never did. I called his office on Tuesday and his assistant says "technically we're not your agent" they punted our claim to who we were with over 15 years ago yet it was them who we would pay. Our policy says they are our agent too. My advice for you is stay away! If you have family that doesn't speak English and they see it as convenient since they speak Spanish there, let them go guide them to a proper agent. Now we're going on 2 months and our problem is far from resolved.
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December 2020 by J D
Mrs. Alejandra is very professional and very kind. We have received excellent treatment!!
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December 2019 by Marcela Diaz Marcela Diaz
Excellent service. First class customer service. Very good price. Thank you Mrs. Alejandra, I highly and gladly recommend you. 5 insured cars and housing policy.
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December 2018 by Vargas Miriam
Erick Chavez helped me out so much and listened to what i can afford... great attitude and has patience
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December 2018 by Fernyl09
awesome
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December 2017 by NANCY PEREZ
HORRIBLE Insurance!!! I always have to be the one calling them several times for i can find out information about my car. It has been over a month that i got in a car crash and my car hasn't been fixed. Would not recommend this insurance.
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December 2015 by Victor Garcia (garsot6653)
I am very happy with the service I have received so far.Thank you so much
