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February 2024 by Gloria Isabel
They never answer phones or emails, VM is always fullCALLED DURING OFFICE HOURS
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March 2023 by Sofia G.
1st time doing taxes outside of TurboTax! Glad I did! Very helpful, informative, and helped me strategize for next year! High recommend asking for Elsa Saldana! Sure to be back next year!!
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March 2023 by Douglas Lora
Super helpful, kind, and great at informing me on taxes and tax returns. I wish I had come here 2 years prior!
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November 2022 by Evelyn Duque
(Translated by Google) Never hesitate to go anywhere elseHere I highly recommend it for migration cases, they are always very kind and very professional in the concerns that one has(Original)No duda nunca en ir a otro lugarAquí lo súper recomiendo para casos de migración siempre son muy amables y muy profesionales en las inquietudes que uno tiene
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November 2022 by Maria Gastelum
(Translated by Google) They have the best service, always willing to help, they helped me with my residency. Briseida is the best(Original)Tienen el mejor servicio, siempre dispuestos a ayudar ellos me ayudaron para mi residencia.Briseida is the best
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April 2022 by Yvonne T.
Ive been doing my taxes with Teresa for the last few years, my sister and brother in law also do them with her and she is very professional and explains everything thoroughly. I feel very confident, comfortable and safe. Her reception team is also very kind and professional, especially the gentleman who schedules appointments, very pleasant and professional as well.
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March 2022 by Patty G.
This place has truly lost their touch. I have known of them since I was a child-- as a matter of fact, my whole family has been filling taxes with them for years. I, myself have been filling my taxes with them since I started doing my taxes. However, last year is the last time I will be filling with them. My taxes as well as someone else I recommend were done incorrectly. I attempted many times to speak with them to get it resolved and all I got was complete rudeness from the gentleman who answered the phone. He was beyond unprofessional! Upon, attempting several times to get in contact with the owner, who in fact files taxes for many of my family members -- my email was ignored! I will not be filling taxes with them again and would not recommend this place to anyone. Go somewhere else!
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February 2022 by Laura HENRICHSEN
(Translated by Google) They settled the taxes with ITIN EXPIRED for two years, they sent the settlement to the IRS with missing documentation "because it happened to them", and the last time, they wanted to assist us at the reception, a lack of respect, that TERESA, the "CEO" , a horror . REGARDING YOUR ANSWER, IT IS A LIE THAT THEY ATTENDED THE RECEPTION, BECAUSE WHILE I WAITED, YOU PASSED TWO CUSTOMERS TO PRIVATE OFFICES. ITIN IN THE FIRST INSTANCE AND YOU WERE "THE EXPERTS" IN TAXES, AT LEAST YOU SHOULD HAVE CHECKED THE ITIN AT THE TIME OF DOING THE TAX SETTLEMENT TO MAKE EVERYTHING IN RULE. OR IS THAT NOT INCLUDED IN THE FEES?(Original)Liquidaron los taxes con ITIN VENCIDO por dos años, enviaron la liquidacion al IRS con faltante de documentacion "porque se les paso", y la ultima vez, quisieron atendernos en la recepcion, una falta de respeto, esa tal TERESA, la "CEO", un horror . RESPECTO DE SU RESPUESTA, ES MENTIRA QUE ATENDIAN EN LA RECEPCION, PORQUE MIENTRAS YO ESPERABA, UDS PASARON A DOS CLIENTES A OFICINAS PRIVADAS.Y CON REFERENCIA AL ITIN VENCIDO, YO NO RECIBI NINGUNA NOTIFICACION DEL IRS, PERO SIENDO UDS LOS QUE ME TRAMITARON EL ITIN EN PRIMERA INSTANCIA Y ERAN UDS "LOS EXPERTOS" EN TAXES, MINIMAMENTE DEBERIAN DE HABER CHEQUEADO EL ITIN AL MOMENTO DE HACER LA LIQUIDACION DE TAXES PARA HACER TODO EN REGLA . O ACASO NO ENTRA ESO EN LOS HONORARIOS?
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September 2021 by Brett Slater
Manny was very helpful and patient fingerprinting me old school paper style. $20 for fingerprinting. Good deal.
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April 2021 by Lisa X.
My experience with this company has gone down hill drastically. Several years ago I did my return with Diego, who was professional and helpful. He left the following year, and I was assigned different agents. This year I had Carmina, and she has been unable to correctly do my return. We have been working over a month on a simple business tax return, and she keeps sending me new copies with error after error. I must tell her what numbers to put where. She said she's never had business clients with health premium deductions (what?) and she kept getting it wrong. She forgot to mark that I had health care, so my state return showed 300% penalty (what?). The errors are endless. Neither she nor the owner caught any of these errors, it has been all on me. She says the owner Teresa is looking over it each time, which makes it all that much concerning. I've written to Teresa but received no reply. I wanted to give her a chance before finding another accountant or writing a review, but have not been acknowledged. Today after the fifth "final return" Carmina sent me, there's still errors. Unbelievable. I am taking my return elsewhere to be done correctly. They have wasted so much of my time and energy. I should have known to quit this company because last year I asked a tax question off-season, and my email went ignored. They may be okay for typical and simple returns, but if you own a sole-proprietor business... I can't recommend this company.
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September 2020 by Karina Z.
I've been getting my taxes done here for about 5 years or so. I usually go with either Teresa or Eloísa. I was referred by my parents and after getting audited at the crappy place I used to go to for 2 years in a row I switched which was the best decision ever! I have been getting them done the proper way no more audits for us thank the lord!
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September 2020 by Francisco Ochoa
(Translated by Google) Very good place to take your taxes Teresa is very friendly and all her staff(Original)Muy buen lugar para aser tus taxes Teresa es muy amable y todo su personal
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April 2020 by Jesus F.
Asked for my copy of my 2019 they put me on hold didn't even tell me anything was on hold for 20 mins and the receptionists gave me attitude never doing my taxes there again have been going here for years
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April 2020 by Max T.
Saps is still putting in good work for the community, they offer online tax services, fast and easy! Tax act was trying to screw me while SAPS provided the best return possible!
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March 2020 by Melissa C.
Carmina made the process to file my taxes so easy. The staff were all attentive and happy to answer any questions I had. They really try their best to get you the best refund possible. Definitely worth going back to next year This was the third time I filed taxes here and have always been satisfied with the service
