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January 2025 by M Jon
Ride with Juan. Came quickly to help out and got me home safe! Thanks
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January 2025 by Im Sesar12
Juan did a great job. He was very knowledgeable and fast.
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December 2024 by Andres Gomez Galvis
The worst towing service, they kept me waiting for two hours and 30 minutes and when they arrived they wanted to charge me more money than we had agreed upon. 0 recommended
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March 2024 by Dennis M.
I would give them zero just like everyone else. The customer service doesn't know anything about the company but take your info and charge your card. Yet they input wrong information and use it as a excuse. 2ndly billing department who runs that should be fired. sorry I never like to talk bad about people or company. but this is the most unprofessional thing I ever witness. they say 24-48hours and you will get your invoice but they will charge your card no problem. 9 days later they all say the same thing and will send. I have called 14 times same answer. then I ask if I could come down and get it myself. " sorry sir billing is not here today. we are a big company and never have I dealt with people who have no clue. Best thing of all is that the customer speaks out like Okaaayyyy when I'm speaking in her sassy voice. rude to the max. " I'm Asian and I would take that as the biggest racist thing she could of done on what she said. I'm only writing this just like the others to not. I didn't have time to review them before I used. 1 time and never again.
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Friendly , great service.
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January 2024 by Giovanni
Great job from Benjamin love it 💥💥💥
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January 2024 by Richard Castillo
Great job done
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November 2023 by Lupe Reyes
The worst experience with this company. Very unprofessional, I scheduled a towing service at 9pm & 20 minutes later their towing truck broke down & had to reschedule for the next day. They wanted to charge me $50 extra for going twice to where the truck was because the first time nobody was there to provide the truck keys. I provide a different address for the truck to be droop off and was again at the wrong address....it was very frustrating to talk to someone and the constant was placed on hold. But yet they right away wanted credit card payments. Never again will I use this company.SPARK TOWING not a reliable source!!!????
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November 2023 by merlyn Flores
I had an accident I called them they were really friendly customer service ? they got to the location really fast the guy who came to take my truck he was really nice friendly
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November 2023 by B M
Guy was super helpful, speedy, and prompt in picking up my car & getting it to the shop.
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July 2023 by Shari Hiibel
Martin C. - My car died and I called for towing and help was fast and easy. So awesome. Dropped off at Honda for fixing. Thank you!!
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July 2023 by Tyra Boykin
If I could give these company a zero I would. I called the company at 4:20pm due to locking my keys in the car. They put my card on file. The clerk quoted me for $140 so I said thank you and have a great day. He turned around said “I can do it for 70” so I agreed and put my card on file. The clerk on the phone said 45minutes to an hour but after 1 1/2 hrs I called the company. They advised me that there should be a tow getting to me in 15 minutes. 30minutes pasted before I called the company again. I asked to speak to a supervisor, they had me on hold for 20 minutes and never picked up the phone. I continued to call the company and explain to them that I was having an emergent and need to get to the hospital to see someone admitted. The company actually blocked my number with my card on file. I had to call them through *67 because at this point it’s been 2 1/2 hrs. During one of the calls the clerk answered and told me “we aren’t helping you call back tomorrow” then proceeded to hang up. I eventually got through to talk to somebody. He was rude over the phone after the experience I had with the company. Once the tow around around 7:45, it took him 20 minutes to open the door. I asked for a discount for the services due to bad service and when I call this company they put me on hold twice. Never answers. The tow man himself told his boos “the company keeps hanging up on her and playing on her phone”. I would zero star this company.
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July 2023 by Tyra B.
If I could give these company a zero I would. I called the company at 4:20pm due to locking my keys in the car. They put my card on file. The clerk quoted me for $140 so I said thank you and have a great day. He turned around said "I can do it for 70" so I agreed and put my card on file. The clerk on the phone said 45minutes to an hour but after 1 1/2 hrs I called the company. They advised me that there should be a tow getting to me in 15 minutes. 30minutes pasted before I called the company again. I asked to speak to a supervisor, they had me on hold for 20 minutes and never picked up the phone. I continued to call the company and explain to them that I was having an emergent and need to get to the hospital to see someone admitted. The company actually blocked my number with my card on file. I had to call them through *67 because at this point it's been 2 1/2 hrs. During one of the calls the clerk answered and told me "we aren't helping you call back tomorrow" then proceeded to hang up. I eventually got through to talk to somebody. He was rude over the phone after the experience I had with the company. Once the tow around around 7:45, it took him 20 minutes to open the door. I asked for a discount for the services due to bad service and when I call this company they put me on hold twice. Never answers. The tow man himself told his boos "the company keeps hanging up on her and playing on her phone". I would zero star this company.
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March 2023 by Nancy Fadis
Guy at Spark Towing came out right away and expertly hauled me off a rock I had accidentally driven upon. In the rain! Guy is a rock star! We first had called two other well-known membership towing services. Got nothing but recordings, telephone trees, and automated voices telling us to download the app and submit our request for service via app. No way! We were drenched and frantic to get our car off that rock! A lovely and ALIVE Ella at Spark Towing actually answered our call, took our details and had the truck at our side — from Oakland to Bay Farm Island— within 30 minutes.Amazing! I strongly suggest you go with the local emergency road service that actually answers your call and helps you, and ditch the national membership that does not.
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March 2023 by Jake S.
Wish I could give 0 stars. Worst experience I've ever had with a towing company. Kept just telling me 30 minutes every time I would call I initially called at 10:15am and was told 30 minutes at 11am I called back and was told 30 minutes called back again at 11:30 and so on and so forth it's now 2:30 and they still have no idea where the tow truck driver is or when he will be there and they cannot answer even the simplest of answers for me. Bunch of idiots.
