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December 2022 by a p
Completely ignored - I didn’t get greeted even though there was a girl standing by the door. I wasn’t approached throughout my entire time there, however, the employees were standing next to me and watching me as if I was stealing. I wanted to buy something, but the weirdness that I felt by the employees turned me off completely. Every other customer who walked in after me was greeted and helped. As someone who worked in retail for years and knows how competitive the employees are at Victoria’s Secret, i found this to be unacceptable.
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December 2022 by Gerardo Melgoza
Personality is awesome very detailed we're recommend this place
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November 2022 by Siobhan Stephens
The lady with the ombre Grey hair was so rude. She followed me around and kept asking if I needed help in a condescending way. Then when they checked me out I spent over a $100 and they conveniently forgot my receipt. When I went back a few hours later the same lady said they had no way to look up my receipt but the lady who checked me out reluctantly looked up my purchase. The entire store needs a lesson on customer service. I'm being nice giving two stars.
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October 2022 by Danny Castro
Friendly and helpful people working here.
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October 2022 by Sophia Woltersdorf
Everyone was so helpful even tho none of the lingerie fit me, they said I could go online and find what I wanted!
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June 2022 by Tiana G
The associate that was standing in the front had the worst attitude and she was so rude. I'm unsure if she was just having a bad day, but I asked a question about a bra and she dismissed me and didn't want to help, told me to shop somewhere else. I was confused by her response so I went to find someone else that could help me, but I guess it was short staffed that day.
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March 2022 by Elisabeth Minarik
Really clean well organized store, and employees are all super helpful and hella friendly, almost making me want to buy stuff just so not to let the cute girls down!But seriously that's so true haha the employees are very well chosen and incredibly well trained. Great place to go if you have cash to drop on lingerie
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March 2022 by janie rodriguez
Sophia was amazing! first time going and she helped he find the perfect fit since I'm s bigger girl, she made me feel fabulous and not embarrassed. also helped me get my Victoria card. thank you Sophia
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December 2021 by Edith A.
I went shopping there with my niece who came to visit from overseas. First, we went for dinner and when we got to VS I asked if I could have a bag for my left over food so that I could have my hands free for shopping. I was told no: "you can't have one until you purchase something" seriously?? I felt embarrassed that my niece witnessed that. I told them I didn't want to have an accident while holding cloths and my food. The answer was no. Period. I'm so disappointed. Their service is supposed to be awesome. Well, you just lost my businesses.
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December 2021 by Aimee L.
Sofia was the best she helped me find everything i needed and more. Her customer service is beyond amazing! will be back just for her :) thanks
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October 2021 by Diana P.
Best VS store I have ever been to. The ladies here were all super helpful! As soon as you walk in, someone is ready and eager to help you. I've been to other stores where the ladies look so dreadful when you ask them a simple question but not here. All were super sweet and helped me pick out the perfect size. They would check up on me in the fitting room and bring me different sizes so that I'd get the best fit.
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September 2021 by Angie C.
Customer service is at its absolute worst they only really care about you if your apply for a credit card . They discriminate as well in your appearance, you get treated very differently from your appearance, and when you ask for help they get a attitude or look like they are over it , like this is your job you choose to work here why are you complaining ? I came in with a positive attitude ready to buy some bras , but I quickly get a attitude for asking where are certain bras at ? Hmm no . This location has the worst customer service .
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June 2021 by Anna K.
I love Victoria's Secret, but the staff at this location is consistently subpar. They are often rude and give out very poor advice, and pretty unhelpful. I avoid this location whenever I can. Just go to any other store, there are others nearby where the staff is much more pleasant.
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June 2021 by Marissa Desgranges
Hands down one of the BEST VS/PINK stores in the US!! They have EVERYTHING you need and more!! ?
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March 2021 by Brandy Sixto
I really did not like the fact that the two lady’s who were greeting the customers outside were being very noisy and rude. On top of that they were acting super unprofessional inside and outside the store since there is clearly something going on between the manager of the store and the workers. The issue the coworkers are having with the manager should be saved and should be discussed after hours or during lunch not when people are waiting to enter, that’s kills the vibe and makes people not want to go into the store. Now when you go inside, like I get it’s their job to ensure we are comfortable but damn to have everybody constantly asking who I’m shopping for is pretty annoying. Definitely not back to this place.