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September 2023 by Anthony Britton
Great bank and excellent service.
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July 2023 by Josh Moon
I came here in March to make some adjustments to my Wells Fargo account. I had an appointment. Arrived on time. But I had to wait about 5 to 10 minutes. It did not bother me. I was not in a hurry. An associate named Josh (imagine my surprise we share a first name) came to help me. He was nice and patient and helpful. I was confused on some of the plans, policies and fine print and whatnot, so I had to ask him to explain it to me twice, which he did without a problem. So I appreciate his patience with me.He explained to me how the reward points work and helped me cash out what I earned in rewards.It was a pleasant experience. And the employee named Josh made that possible with his patience and attendance in helping me.I'm easy to please but I give this five star customer service to the employee named Josh.
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June 2023 by Joshua M.
I came here in March to make some adjustments to my Wells Fargo account. I had an appointment. Arrived on time. But I had to wait about 5 to 10 minutes. It did not bother me. I was not in a hurry. An associate named Josh (imagine my surprise we share a first name) came to help me. He was nice and patient and helpful. I was confused on some of the plans, policies and fine print and whatnot, so I had to ask him to explain it to me twice, which he did without a problem. So I appreciate his patience with me. He explained to me how the reward points work and helped me cash out what I earned in rewards. It was a pleasant experience for me. And the employee named Josh made that possible with his patience and attendance in helping me to make sure I understand what I was signing up for. I'm easy to please so I give this five star customer service to the employee named Josh.
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June 2023 by Benito vasquez D
Stay away, at least 30+ minutes waiting time to speak with a cashier, bad experience here
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April 2023 by Elizabeth T
This has been the worst experience I have had at this bank! I have several accounts with them. Every time I show up and try to exchange my dollars for coins, an employee named Gigi always tells me that she cannot do it because I need a business account. I do not understand what she has against me because I have spoken to other customers who also do not have a business account and whenever Gigi sees me, she interrupts the clerk when they are about to give me all the coins I need, and says that she cannot help me. This has never happened with other customers that I have spoken to whenever they want to do the same as me. I actually have video footage of those transactions with the other customers. I am going to end up closing my accounts because this is getting ridiculous.
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April 2023 by Loan Nguyen
I went to this bank to aid beneficiary to my account and they helped me. I thank you,People work in this bank very helpful.
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April 2023 by Jennifer A.
Clean are fast service I got done exactly why I needed very little wait time to be served
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March 2023 by Tina-Louise Hernandez
I wish I can give them zero stars I just waited in line for more than 30 minutes just for them to tell me they ran out of paper for a cashiers check they should’ve announced it or posted it or said something so nobody’s just standing in line waiting for no good reason
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March 2023 by Stephanie Juarez
Friendly workers but they have the worst wait time. Please hire more cashiers. Two cashiers for a line of over 15 people just doesn't work
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February 2023 by Liz R.
Three attendants on a Friday... really? Every time I come to this branch it's too much talking and long lines .
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January 2023 by lexandra ramos
Only one teller working when u come here,Then only one person on the floor helping w account set up
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January 2023 by Ulises C.
I have been waiting for 45 min in the teller line is only 2 people working at the site.
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September 2022 by Pablo Barron
Never a good experience here. I'm here now w 12 people in line and two tellers. It's always a long wait here.
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September 2022 by Ja De
Standing in the bank, when the line is long, yet the bank live notice says it's not busy...
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July 2022 by Susan S.
I used to love this bank until someone compromised my debit card. Now you can no longer go into the branch and get a temporary card until the new on arrives. Now you have to lose a full days pay hanging out at home waiting on fedex as you have to be there to sign for it. I am about ready to kick Wells Fargo to the curb as they said they would send me a tracking number so I would have an idea of when it would be delivered but of course no tracking number and nothing but excuses from Wells Fargo! I better have my new card tomorrow or they are history!