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March 2023 by Jan
Best color and haircut Ryan is the best. Salon is in great location and calming. No rediculousness here. I visit every 16 weeks happily.
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August 2022 by Gloria M.
Wasn't going to leave this review, however, believe that many would benefit from this and hopefully not end up how I did. I first asked for a balayage, and while setting up the interview on the phone, the person said that it should take a couple sessions in order to receive exactly what I asked in my reference photos(will include those). I agreed and set up my appointment. Day of my appointment, my stylist, Bella, went straight into it. Now realizing that maybe the best idea would be for her to explain to me what the balayage process would entail, how many sessions it would take, how much the overall cost would be, and what I should expect my hair to look like after the appointment. When the appointment finished, I was both disappointed and saddened that there was little to no difference in highlights. I mean there was quite literally no visible highlights, however, I paid and was noted that I should wait five days for visibility. Five days later..nothing. So I called them back and set up my revision appointment to which I now regret. Instead of providing an alternate stylist, I was given the only option to have Bella make these revisions. Again, there was little to no talking, and frankly I was not sure what I got myself into. After the revision appointment I felt like my hair looked even worse than it did before. The only highlighted part was the front part of my head and there was hardly any blending into the rest of my hair. I asked for a refund, however was not responded to for a couple days. I felt as if I was in the wrong, since the stylist "reiterated" that she WAS going to give me my desired look after a few sessions(which I literally have not gotten any information about other than the initial booking call). I let her keep the money since this whole debacle has been tiresome and stressful, since I believe customer service lacked. I now have to either keep these highlights or spend more money to another stylist to revise what has been done. All in all, I feel like it's been a big waste of time & money.
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June 2022 by Tera F.
10/10 I recommend 19 Blue! Anne, Bella and Ryan are all amazing. I have been going to this salon for 7 years and I have always been happy with my cut and color. I've only seen these hairdressers, but my point is, I think Anne, the super talented owner, hires so well that it doesn't matter who your hairdresser is. It always turns out great!
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October 2020 by Mark Blu
Just discovered Torrie Armstrong* & the Salon on a recent trip. Walked in like an Old & Grizzled Covid Caveman & left an Old Man feeling 20 years younger. *Torrie is a sophisticated Hair Dresser, with a positive attitude, working in a great space & worth a 240 miles round trip for a Haircut ...
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October 2020 by Yizel P.
Had my first professional haircut with Angela and I love it! I'm not the most chatty I just like to watch and it was such a nice experience she did exactly what I wanted and gave advice for my self bleached hair and I went home with some products ! Will be back
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August 2020 by Laura D.
Clean, fun, great experience. Always feel amazing after my hair "date!" Everyone has great energy, the vibe is always pleasant, and everyone is super talented! Look no further, you will find your perfect fit.
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June 2020 by julia s.
Such a disappointment. It took an arm and a leg to get out of the house today for a much awaited hair apt. I have a newborn and a toddler at home and paid a babysitter to be home with them while I escaped mom life for just a bit. I arrived and the front desk girl just asked who I was and said oooh I'm sorry but we had to cancel your apt. I asked why they never called me and what a terrible inconvenience it was and she said they think they had the wrong number. This was the second time this salon has cancelled an apt on me and written down the wrong number so I arrived to find out it was cancelled. I asked politely to talk to the owner to see if there was anything they could do to accommodate me and she just said "what do you want me to do?" "Fire everyone??". She also mentioned that the person who was set to cut my hair also has a newborn and a toddler at home. Ok...why is that relevant to you guys messing up my apt and offering NO options or consolation to try and make up the money I spent on the babysitter and my time (it's so hard to get time away from the little ones ). She could have easily made space for me. It was a haircut. I told her I don't care who does it and it doesn't even need to be styled. She could have offered me a discount on my next visit. Anything. Instead she huffed and puffed flustered that they had been closed for 2 months and blew up at me so I walked away after telling her I would be writing this review. What a shame. Needless to say I won't be back and this experience will be shared with those I am close with.
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March 2020 by Rich Comer
Ryan rocks!
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December 2019 by A J
Peter is the absolute best.
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November 2019 by R-- Z.
What an amazing experience, and a cute salon. I've been going to Ryan since I was 18, and he's just a true artist. I love his approach in walking me through the look I'm looking for, and adding his expertise to give me a realistic spin on what that look would look on me. He's always made me feel comfortable, and always over delivers. Every single time I have my hair cut with Ryan, it's an amazing experience, and to add to it, I receive so many compliments on the beautiful cut. This was a very special cut for me... I decided to go short, and donate my hair. I wasn't sure I had enough, but I was reassured I had plenty. Here are my photos. Ryan, thank you for this beautiful haircut, I just love it!!
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September 2019 by Carol S.
Love this salon for color and cuts. I've been going here for endless years. Friendly happy atmosphere.
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August 2019 by Amelia G.
Ellie was fantastic! She was recommended to me at the Carlyle because they were full, and I'm so glad she was. She agreed to come in early to give an elopement blowout. I had a specific thing I wanted with the curls and she checked out my photos and executed it perfectly. I'm a blowout newbie and was worried that things wouldn't last the four hours to the wedding, but it's been two days now and they're still hanging in there! Perfection.
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July 2019 by Anu G.
I had a terrible experience at this salon. It was my first time here as I was in town for my brother's wedding. I was on a strict timeline and made an appointment for 9am, planning 1 hour for my updo, however my stylist Ellie was 30 minutes late! The lady at the reception was extremely rude, telling me my stylist would arrive in a couple minutes every 10 minutes. She did nothing to help me and only offered that I could leave if it was inconveniencing me!? On the day of my brother's wedding how was I supposed to find another salon? When I made an appointment for 9am, I expect to start right away. This salon did not value my time and they were incredibly rude on top. When Ellie finally came, she did not apologize much at all. I was already getting late for the ceremony and she rushed through my hair. She said updos usually take 45min - 1 hour and she spent less than 30. I felt so cheated for the price I paid, had no time to ask her to fix things, and left feeling stressed and anxious on top - no one should spend so much and leave a salon feeling that way. Her work was fine but this place is unreliable, inhospitable, and does not take responsibility for their mistakes. I would recommend taking your $85 somewhere with much better service. Take your business to Hair by Ashton Arroyo instead, she was pleasant, charming, and incredibly talented.
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June 2019 by Rachel E.
I got my first set of highlights from Ryan! He was thorough and spent a lot of time making sure I got what I wanted. I loved the outcome of the haircut and the highlights. More than that, he gave me a great cup of coffee to start the session off along with a stellar scalp massage.
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May 2019 by M C
Ann. The Best. My hair is glorious and buttery.
