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July 2023 by Google user
Needed a unit super last minute and called around to a bunch of different places with no luck. I gave these super friendly dudes a call and they were so kind over the phone and helpful. I wish i remembered the name of the gentleman I spoke to on the phone but he was great. I cruised over and met with another man named JC and he took such great care of me and was super helpful and informative. Super stoked on my decision to give A-American self storage a call. They’re awesome and a nice clean facility.
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April 2023 by Carlos V
I called several storage places in Santa Barbara and none had the extraordinary customer service than JC and Val demonstrated so I emidiatly called them back. Moving is very stressful as it is and I was met with courteous, respectful and happy to help staff. Seriously if wasn't for them I would not have rented and I also got to use a free moving truck! I highly recommend AAmerican Storage for your storage needs.
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April 2023 by Cass Cara
Staff is very helpful and kind. Very professional. Lockers are just fine. I've not had any complaints.
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April 2023 by Wendy Puente
They have really good customer service and great prices. Juan was super helpful and i highly recommend their services.
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March 2023 by C S.
Friendly, fast and professional service by Val. Easy sign-up. So far so good.
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March 2023 by David Koski
I have been using this storage facility for years and the service has always been great. The staff are very helpful and always welcome you with a warm greeting. I recently helped a friend rent a storage unit and the nice guy that was working was really helpful and set them up right away. They also had a lock we could purchase for a very reasonable price since we forgot to bring one. I would definitely recommend others to use this facility.
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March 2023 by Luna Alexandria
I had the best experience at American Storage. I had rented a storage unit, but ended up not needing it. I only used it for 1 day but paid for a month.Val, was especially helpful.I asked if I could possibly get some of my money back for not needing the unit in the end and he went to work right always and helped me out in a major way.I didn’t get it all back, but I did get some money back and that was so incredibly helpful as I was moving into a new apartment and the extra money was definitely great. I’d definitely rent from here again. Great staff!! Thank you!
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March 2023 by Alvaro Andres Gonzalez Zoomano
Thank you guys so much for your help. I was struggling moving my boxes from out side my car in the rain into the storage unit. The A-American Staff saw my struggle, and went out of there way to help me move all of my things to a cart from out of the rain. Thanks a million. I wished I could have tipped you guys, but I'll pay it forward. Thanks
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March 2023 by Eva Williams
Very helpful and knowledgeable staff strongly recommend to anyone who is looking for storage. Valentin is the best!
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March 2023 by Aye Gee
Excellent customer service. Val and JC helped me find the perfect unit, the right size and right price.
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November 2022 by Raeanne Napoleon
We used A-American Self Storage starting in mid-September of this year to help us move items out of our home so that we could properly stage it for listing it for sale and open houses.We moved in during the middle of the month and very quickly realized our unit was way too small (my fault entirely - I opted for a 5 x 5 space thinking our stuff would fit in one...) and they easily accommodated us needing a bigger one.Everyone that worked there was friendly and helpful with the renting business end of things and when our movers came to use the unit and every part of our stay.Vacating was very easy too.I was happy with their service, the prices, the location, literally everything.If I ever need a storage unit in Santa Barbara again, I hope this company is still around!
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August 2022 by Daniel Rojo
Great location near the beach. I been a customer for this company for many years. The staff are very friendly and professional. Their excellent work on providing information and their full service is extremely benifitual. Thank you to all the staff for the hard work you put in ?? -Rojo
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August 2022 by Martha Ortega
The times I have gone to the storage JC is there with a smile. Always greets me by my name. JC is an exceptional customer service representative. I know I can count on him to answer my questions.Thanks for all your help JC
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August 2022 by Tristan Rogers
JC is the best employee you all have. Dude was super polite and on his a game while helping me with my storage needs!!! Thanks man!!!
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August 2022 by ashley beaty
JC helped a lot when we had to put my dads stuff in storage after my grandparents died. Very understanding and helpful
