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March 2024 by Patti O.
Very nice ladies. Very helpful and kind.
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December 2023 by Michael James Trieste
I bought the anti-frizz shampoo and conditioner to unlock the special holiday care package they have. It was a perfect gift for the holidays, but the shampoo and conditioner alone was exceptional. Staff is super friendly and knowledgeable, definitely check them out for all your hair-related needs.
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December 2023 by EVA LUZ
I absolutely love this store. Everyone is so attentive and kind. I always feel privileged. Many thanks.you all ❤️
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March 2022 by Michelle S.
I came in looking for a night creme. I read lots of reviews online, but felt like I needed to try out a few options before dropping full price. Yes I will spend, but only if I know it's worth it. This store delivered. Not only did they have the testers out for the two I wanted to compare on may wrist, but the clerks were knowledgable about the differences. Plus, they did one better: they sent me home with a small sample of the Firming Sleeping Mask to try overnight. So put it on after washing up for bed. When I woke up in the middle of the night, the first thing I noticed was that my face suddenly felt deeply soft and moist. Not oily. Then I remembered the creme. OMG-- I need to get that! So I returned the next day and shelled out, very happy.
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December 2021 by Debbie A.
I have been going to the Aveda Store in Paseo Nuevo since they opened. And for the last 8 years, I have received THE BEST customer service from Birjan and Sandra. They are always welcoming, knowledgeable, smiling and go above and beyond to provide the right products for my hair, face and body!! AND they are also great at offering gift advice. A BIG shout out to both of them. I always leave the store happy.
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November 2021 by Linda Dunselman
I’ve been a customer of this store for years! I love all Aveda products! They keep my hair shiny and healthy. I have not found a product from Aveda that I have not loved! Their skin care line is amazingly wonderful also. The customer service at this Aveda store is stellar! Sandra goes above and beyond for all of her customers! They provide the most outstanding customer service and are extremely knowledgeable on their products. They’re a 10 plus-stars store. The Best!
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August 2021 by Alex Pena
Fantastic staff! Super informational and kind!
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June 2021 by Kevin R.
I was on vacation and I visited this location on 6/12 around 1pm and the ladies who were on staff were just marvelous! Great costumer service and helped me get the best product for my stay in Santa Barbara. I'm from Orange County and I will definitely come by again to buy
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May 2020 by Lani R.
Love this location and the people! Store mgr. Sandra and her crew are an amazingly beautiful & friendly group. They are always turning me into more awesome products and educating me at the same time. My beauty regimen has morphed and changed for the better since I've been coming here and it's the shop I prefer to get my Aveda products from despite my heavy travel schedule. Thx Sandra, Bijan, Jessica & all of you for keeping my 52yr skin looking 35yrs young! So happy you guys are opening today!!!!
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July 2019 by Francisco M.
The visit: We were in Santa Barbara for vacation with a couple of friends. One of my friends had never tried aveda until this trip. She was using my face wash, lotion, toner and mister and eye cream for the entire trip and loved how she was feeling. So we wandered around in Santa Barbara and just happened to come Past this store. There is some construction that is happening in the shopping center, but the store itself is well kept! This wasn't a planned visit so we walked in, just to "take a look". I ended up getting some more toner and mist. My friend ended up purchasing eye cream and lotions and signed up for the rewards program. Experience: when we walked in Jessica was ringing up another customer and greeted us and said she would be with us shortly. As we walked around the store and I showed my friend some of the products I would recommend, we got some free tea. Jessica came over as soon as she was free and answers all the questions my friend had about products and also about the rewards program. Seriously felt welcomed and well taken care of. If you're in the area and stop by the store check in with Jessica she's great!
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April 2019 by Tina L Clay Clay
Just looking
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February 2019 by Dawn Renee Skaien
Great product, great service. Love Aveda!
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May 2018 by Baily B.
The service here is always exceptional. I've been using Aveda products for many years and the staff at the store in Paseo Nuevo store have to be the nicest, most well trained Aveda experts that I have come across yet. They even got me to sign up for Pure Privilege! Also, have you tried their tea? So delicious.
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March 2018 by Victoria B.
A friend recommended Aveda to me as a "natural" makeup store. I learned a lot and am a fan of their mostly vegan & organ approach to makeup creation & testing. Also like their charity causes. Most of all, their customer service has been unmatched. I've been in the store and worked with 3 different reps. All 3 have been beyond helpful and given samples to help me find the right products for me. I am now a member there and plan to keep returning for future makeup & hair products! Highly recommend.
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March 2018 by Sydney L.
This was my first time going to the Aveda Store because my friend recommended it, and I am so glad I went. First of all, the customer service was outstanding! When we entered the store they greeted me and my friend with enthusiasm and offered us some delectable tea. Then, Sandra helped me immediately find the product called "scalp benefit" to help neutralize my hair's oily/dryness. They were extremely knowledgeable about their products and introduced my friend and me to a bunch of cool products! We will definitely be coming back to buy more of their products.