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March 2024 by Zohe Felici
Sue, Paula and the team are THE BEST. I've been renting from Avis for 8 years now, and every time have received a warm greeting, inquiry about my rental needs so they can provide an appropriate vehicle. They're reliable and give me the VIP treatment consistently.
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March 2024 by Cess Cess
Very good experience. Nickel car. Very friendly welcome and very well organized. Quick checkin and check-up. We recommend.
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March 2024 by Travis Osborn
Best service
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March 2024 by Blueeyes 1
Had nothing to do with the location - it has to do with AVIS policy. We returned the car the afternoon before it was due back and they will not credit the difference as we pre-paid. Even with us being President level. There was major major flooding in Santa Barbara - all over the national news - and this location is in a low area that is prone to flooding. Because we did not want to be penalized for returning it late, we dropped it off early. the 800 representative was not helpful and rude.
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March 2024 by Elizabeth Osborne
I rent a medium-sized SUV with some frequency from Avis on Haley Street. Everyone is always so nice and helpful. Paula is especially fantastic! I am grateful Avis offers an in-town location. Bonus: They are open on Sundays.
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March 2024 by Mª del Carmen Marcos Romero
The rental car we rent when we come to Santa Barbara comes from these professionals who offer good cars.
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January 2024 by Kia Lee
I had an outstanding experience with Avis in Santa Barbara. The customer service was exceptional, with staff being incredibly helpful throughout the process. I was impressed by the cleanliness and the new condition of the cars available. Based on this experience, I am certain that I will be choosing Avis for my future car rental needs while in Santa Barbara.
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November 2023 by Pablo Sanchez
Very nice people helping u with ur rental!! Best prices and cars always available!!
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October 2023 by 오주처
I love this avisShe helped all thingsAnd so kindThank you so much everything
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August 2023 by Kelsey Avalon
Honestly scored finding this car rental. Our car(new dodge suv) was really nice and I was surprised we got it for a lot less than the cost of a smaller generic junky car the other places were offering. The other best part of renting from them was they were SOO EASY! No hassle when we changed up dates twice and car drop location.. I wish I knew the woman’s name to shout her out I know she volunteers at the SB bowl concerts but man she is efficient and made this rental feel effortless ❤️?? A++++ can’t say enough good
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August 2023 by Naomi de Boer
The women who helped us, was so lovely and even stayed a bit later for our return! 10/10 service :)
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June 2023 by Lisa D
Great cars and prices. Exceptional customer service at the Santa Barbara location on Haley street . Highly recommend!!
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April 2023 by Russell Keller (Gopher Man)
Great place to rent a car, or in my case, a truck. Very friendly and no "tack on" airport fees, which are a rip-off. It's a little tricky to find. As you got off the freeway on Garden St. Turn on Haley St. and immediately get in the left lane and turn left into the parking lot. Missed it once because it comes up on you so fast.
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April 2023 by Rori Rori
The worse vehicle, stalled continuously and it was impossible to drive it through town.Worse customer service! Rude and dismissive. On my way over to their office I fell in the street. I called them for help, asking for a courtesy car. She yelled at me on the phone like a maniac, saying that she a lot of people in the office and hung up the phone. When I arrived a few minutes later, the office was completely empty.I rented for one week, I was told that if I returned the car early, I would get a prorated discount for the days not used… I returned the car a day and half early and they refused me the credit.
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December 2022 by Amy Parks
I have been renting from this Avis location for years. Sue runs a great operation, and both she and Paula are friendly and helpful. The location is easy to access and I've never had an issue with a vehicle. Highly recommend.
