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July 2023 by Angie R.
I've been shopping here during my entire career as a paralegal (30+ years). Sad to say that the clothes are now out of my budget. I've deleted the app and I'm not going to the store anymore. Another disappointment over the years has been the unavailability of women's Tall clothes except online.
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March 2023 by Russell Reese
I was in CA for a week and a went to this BR. I love the chain, and I shop there often. Anyway I walked in and there was an older female associate organizing things but she never acknowledged me or asked what brought me in, etc. I found a button down I quite liked marked at 90ish dollars. I asked if there were currently any sales or promotions and she pretty condescendingly scoffed and told me no, but that I could apply for a credit card. Honestly had she been nice and helpful… which should be a minimal expectation of a retail associate (I’ve been in retail for many years) I would have bought it! Any, I bought it when I got back to TX. I know it’s in a nice shopping center and all but I live in Austin and my BR is in an even nice shopping center…. oh and the staff treat me well. This location has some training opportunities.
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March 2023 by Joey Martinez
Evelyn was fantastic. I walked in days before a wedding and I was in need of a new suit. She provided me with great customer service/feedback. She let me know if the suit went well with my skin tone. At the wedding, I received many compliments! (Helps to ask females on style tips).Overall, great staff and very clean store.
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February 2022 by Stephen Mulligan
Limited selection but good sale items
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November 2021 by Sarah B.
They were very helpful! They steamed my new outfit for me and helped make sure it was ready for my mock trial competition!
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August 2021 by Huyen Ng
This is one of my favorite store in town. Jessica is very friendly and funny. She helped me find my size and placed an order online.
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August 2021 by Navdha V.
We came here today while browsing with my baby in the stroller. Baby started crying and Nick said if I need a large room it's available for the baby!!! That gesture alone was so heart warming to me; I called my hubby and had him buy something from the store. I wish this store had more products but it's fine for today's visit. Nick you're basic human gesture was so refreshing, I'm truly grateful. There was another lady there who came over to chit chat with me while hubby was getting his shirt. She was so warm and welcoming sharing stories about her 8 year old daughter. These two people made today's experience at the store so memorable!! I Iive near a huge BR in Westfield mall and the customer service reps there lack warmth and service.
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August 2021 by Rondi Clark
Very expensive. Very nice store
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July 2021 by Huyen Nguyen
This is one of my favorite store in town. Jessica is very friendly and funny. She helped me find my size and placed an order online.
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January 2021 by Jesus D
Too darn expensive
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September 2020 by Quinn Rollen
Super friendly staff. Nice selection. I don't go there enough.
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August 2020 by Skyla Novea
Dress shopping has the potential to feel like a nightmare. But not at Lilac! I felt like a princess. Not only was the experience great but the dress I ended up buying is one of my favorite things in my closet.
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August 2020 by Luis Luzzatti
Shopped here in Santa Barbara and wearing my M.A.G.A. mask and watching the low I.Q. liberals melt. But the staff at Banana Republic were very cortious, professional and friendly.
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July 2020 by Jeff Alexander
Excellent Style
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February 2020 by J
Easy and convenient. Best when they are having a sale.