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August 2022 by brenda brown
Love my bank and Angie has been there for years. I believe I have been one of their longest customers in the downtown Santa Barbara branch. I would not go to any other bank!
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August 2018 by Inge J.
I opened a CD with a fair amount of money. Not only do they hold funds for nine! days, the deposit was not posted online for 14 days - and then only after I called several times. There is no customer service to speak of. Email gets no response, request for a call gets ignored. When you call you hold a long time. I will close this account after 90 days - have to hang in there or there will be penalties. This is the Santa Barbara branch - another review mentions Robert Truck as manager, this does not appear to apply to this branch. Also, no cookies or coffee per that review - that I could see. Must be a different branch.
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October 2017 by Todd S.
Thanks to Robert Trick and his team for setting up my business account! With a fresh coffee every time I come in and great personalized service. I love that I can text an account rep and they all know my name every time I come in.
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October 2017 by Eric Z.
The service here is really incredible. They know your name and do everything they can to not only make you feel welcome but also well taken care of. I highly recommend them.
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October 2017 by Amado O.
The most friendly staff at any bank! A pleaser to do business with Robert and team. The coffee and cookies are a great personal touch! Thank you for all you do!
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October 2017 by Ericka C.
Great customer service from the moment I stepped through the door. The manager, Robert Trick was super attentive and helped me with my financial needs. Would definitely recommend this location, great coffee and cookies in the lobby and they go above and beyond for their customers!
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September 2017 by ToddShea
Robert and his team at the State Street office are ON IT! The customer service they provide my business account at the bank is outstanding. They know me when I come in, are looking out for my best interest and are willing to put in the extra effort when it is needed. Thanks Robert and Banc of California.
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September 2017 by Ashleigh H.
The customer service at this bank is amazing! They really care for their clients. And the cookies and coffee are a yummy bonus. ;)
