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November 2023 by Ania S
I have been going to this particular bath and body works for years, and it is my favorite place to come to around the holidays for the amazing Christmas candles and body care. Today I went in late afternoon and one of the girls that was on the floor restocking candles for the wall display was obviously in a very bad moon. She kept walking with a bad attitude, ignoring other customers and slamming the candles on the display. I asked her to confirm the 40% off sale for the whole store, and she looked at me and said “yea it’s all on sale” then continued to slam candles that she was unboxing. When I went to checkout the cashier was amazingly nice and helpful. So service is a hit or miss at this location.
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September 2023 by Taylor K.
Leanna (?) I think her name was, was so so sweet! We had a great quick convo while checking out and she was so helpful and welcoming. Such a sweet person!
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September 2023 by KIMLEANG LIM
I came in to browse on 8/19. Noticed they had a buy 3, get 3 free deal. Mix and Match. I chose my 3 full priced items and another 3 as free items. The lady working that day rang me up and told me the total came out to be $75. My jaw dropped and I spoke up. I asked her that something is wrong. That 3 full priced items does not total $75. And she proceeded to tell me that it’s correct because the free items needed to be priced and it can’t show $0. And that I must pay something for these “free items”. And her logic is dumb bc if I HAVE TO PAY FOR THE FREE ITEMS, they’re no longer free. However, I know she meant prorated and the free items will need to be shown as a discount. But the total is still incorrect, regardless. She brought out her phone’s calculator and started totaling everything up as if I’m incompetent. She said “your six items came out to $100 (and some change). Your total is $75, you have a $25 discount.” I was still so confused. If it’s really buy 3 get 3 for free then shouldn’t it be 50%. Last I checked 100-50%= 50 and I highly doubt ya’ll sales tax is 50%. I didn’t purchase the items and she made me felt cheap and stupid in front of my daughter.I came home to do an online purchase of the same exact items (see video) and I was right!! She did something wrong and tried to make me feel stupid. And on top of that, I got a nice 20% off waiting a day.After purchasing the items online, I now feel cheated and scammed by the bath and body associate in this location bc I know… I’m not the stupid one.
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August 2023 by Kimleang L.
I came in to browse on 8/19. Noticed they had a buy 3, get 3 free deal. Mix and Match. I chose my 3 full priced items and another 3 as free items. The lady working that day rang me up and told me the total came out to be $75. My jaw dropped and I spoke up. I asked her that something is wrong. That 3 full priced items does not total $75. And she proceeded to tell me that it's correct because the free items needed to be priced and it can't show $0. And that I must pay something for these "free items". And her logic is dumb bc if I HAVE TO PAY FOR THE FREE ITEMS, they're no longer free. However, I know she meant prorated and the free items will need to be shown as a discount. But the total is still incorrect, regardless. She brought out her phone's calculator and started totaling everything up as if I'm incompetent. She said "your six items came out to $100 (and some change). Your total is $75, you have a $25 discount." I was still so confused. If it's really buy 3 get 3 for free then shouldn't it be 50%. Last I checked 100-50%= 50 and I highly doubt ya'll sales tax is 50%. I didn't purchase the items and she made me felt cheap and stupid in front of my daughter. I came home to do an online purchase of the same exact items (see video) and I was right!! She did something wrong and tried to make me feel stupid. And on top of that, I got a nice 20% off waiting a day. After purchasing the items online, I now feel cheated and scammed by the bath and body associate in this location bc I know... I'm not the stupid one.
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June 2023 by Michael Keith
The only Bath and Body Works in SB. The store is clean, and the employees seem friendly. However, they don't have many of the Wallflower plug-in scents matching the testers they have on display. Overall, it's good for what it is.
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May 2023 by Maggie Malloy-Watson
Nice staff, always willing to help. Well organized, full shelves
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May 2023 by GRACE LOPEZ
Good deals.. Candles on sale and 495 body mists
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November 2022 by C G S
My little girl likes this place, it's like Christmas for her
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November 2022 by Vanessa D.
I always find the staff here to be super friendly and the store well-stocked and clean. I love the selection of products they have and that you can sample the different scents. I never buy anything full price as they always have sales.
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October 2022 by James Parks
very small selection for men with the stuff smells good
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October 2022 by Cherry Lola
Great selection of products! Love the old school scents that they brought back like sweet pea!! Great rewards program!
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August 2022 by Yolanda Alonzo
Yes, the smells drew me in. Shopping is the usual. Some sales some not. Lots of people everywhere. Entertainment outdoors was good. They need a lot more benches for people to stop and enjoy what they buy to snack on while watching the entertainment. Nice place to visit and shop. Need bathrooms. Only ones were on the third floor of the parking garage. Nothing on the streets or shops. That was very inconvenient.
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August 2022 by kathleen goulet
Very friendly clean nice people a place you like to go
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July 2022 by Carmela Greco
Always a great store to shop at the Paseo Nuevo outside shopping center in beautiful Santa Barbara. There were a few tables left at 75% off products so we had fun choosing men's shower gel at $3 each. The service was excellent.
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April 2022 by Monica lola
Great selection of products! Love the old school scents that they brought back like sweet pea!! Great rewards program!