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March 2024 by Jerry
It was very congested and confusing, as the people taking our orders were all over the place and we didn't understand the process. Then we got to the part where the order is recieved and someone took our order their. But for a minute, I was wondering if we were gonna get attended.
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March 2024 by Jesus Soucre
.. very good ..
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February 2024 by Alissa Mullen
Terribly slow drive through. Have never experienced it been so slow, even during rush hour. One must assume management is absent. Mon at 4:45-5:15
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January 2024 by James Bell
This is a well run operation. Compared to most places. It's worth going there even with a short wait time in the drive-through.Parking: The number of spaces that can be used to go inside the restaurant is limited. Most of the parking lot space is used for the drive thru, which is 3 lanes. Exiting this lot can definitely be difficult because of the traffic flow on State St.
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January 2024 by Fernando Vergara
The fries were cold.
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November 2023 by Effrain M.
The new cashier here is untrained. I had a female cashier and she was so rushing. She asked for what you want and then if you want to think for a second, she will ask you 2 twice or more to repeatedly rush you. Then at the end she dropped the number tag in front of me and won't offer to give me the receipt. I had to ask for the receipt, what is funny is that the receipt said the cashier is Kevin? Well unless the lady's name is Kevin!
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November 2023 by Margaret Niehaus
Loved the fresh flowers on each table. Delicious market salad.
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November 2023 by Ace Tate
I really don’t get what people like about this. I even went back to try it a few more times. Yes the chicken is better quality. However, their plain chicken sandwich tastes like my public school cafeteria’s chicken sandwich just with thicker better chicken. Their spicy pimento sandwich was better. But their nuggets and strips were horrible. The lemonade with andded star berry syrup just had a sludge of strawberry at bottom - not stirred at all. Overall, dry - uninspired, unimpressive. Also, when you use their app, it saves no time. Still have to wait in that awful 3-4 lane wide catastrophe of a logistics plan.
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November 2023 by Skylar Wagner
The food is good. But it literally has so many chemicals added into the chicken. As well as I got the larger fries and it added $3 more and it was like 5 fries more.
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November 2023 by Michael Williams (Santa)
Besides the traffic issue, I was surprised by their menu options. It was my first time, and I was pleasantly pleased.
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November 2023 by Dylan S.
The foods decent and it comes out pretty quickly. Kind of over priced. I mean I wish at least the combos were like reasonable or something.
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October 2023 by Richie D.
This Chick-fil-a needs to learn from its competitor In-N-Out. Their new drive thru process is smooth and efficient, whereas this recently updated drive thru is worse than before. The only difference is they added a third line and then parking spaces to wait. It’s luck of the draw; if you choose to fill in the wrong line, you’ll wait forever while everyone else’s food is being made. The staff wasn’t friendly, not apologetic for the wait.Once I received my meal, the fries were cold and chicken club sandwich was nothing special. Even as a club with bacon and cheese it’s basic with not much flavor.Based on this, I don’t plan on returning.
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October 2023 by Chelsea C.
Absolutely loveee chick fil a, fried chicken sandwhich? What's there not to love. Service is always 10/10So happy they've finally figured out the parking lot on upper state street.
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October 2023 by Jon R.
Chik-fil-A Santa Barbara is one of my favorite spots to grab food when I'm on the run. The food is always cooked to the same great standard at any of the other Chik-fil-A restaurants I've been too. You can't beat their spicy chicken sandwich! The staff is always friendly and quick to serve your meal. They even expanded their drive through to meet the need of the customers. Inside, the place is always clean and kept up.Keep up the great work!
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October 2023 by Richie D.
This Chick-fil-a needs to learn from its competitor In-N-Out. Their new drive thru process is smooth and efficient, whereas this recently updated drive thru is worse than before. The only difference is they added a third line and then parking spaces to wait. It's luck of the draw; if you choose to fill in the wrong line, you'll wait forever while everyone else's food is being made. The staff wasn't friendly, not apologetic for the wait.Once I received my meal, the fries were cold and chicken club sandwich was nothing special. Even as a club with bacon and cheese it's basic with not much flavor.Based on this, I don't plan on returning.
