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March 2024 by S Sum
Marcus was so so sweet and helpful, he helped me pick out a gift for my mother and was the utmost friendliest person.
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March 2024 by Margaritta Pizza
I hate pushy sales people. But that’s all coach stores. I end up just leaving at that point
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March 2024 by Justin Tolbertson
Always love coming here. Friendly staff
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September 2023 by Mariagrazia Ragosta
Even in Santa Barbara I found my favorite shop and I couldn't help but buy a wonderful bag, the very kind salesmen! I recommend everyone to take a tour, you won't leave empty handed!
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August 2023 by Sequoia “SequoiaB” B
Megan was great!!! I had concerns about a stain on my purse & she helped me get it off & recommendation for upkeep. Talk about amazing customer service! I bought some other jewelry I love from coach & a gift! Overall amazing experience love this location & will come back!!!!
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February 2023 by Dustin Lee
Very rude and unprofessional. I strongly do NOT recomend shopping at this location, lord knows i sure never will.
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December 2022 by Cynthia R.
My boyfriend and I went into the store last night. They had amazing deals and I fell in love with a bag and a pair of boots. My boyfriend wanted to surprise me with the bag and a perfume. While I was super thankful, I asked him to return it because it was a want and not a need (obviously). He was greeted upon passive aggressive/ sarcastic comments from the employees. Stating he was there so soon, asking if he was there for the boots I had tried on. He stated he was actually there to return the the items and they were not happy about it, as they were rude and gave him attitude. I assume they work on commission, but the guy who was rude about the situation wasn't even the one who sold us the items. They act super entitled themselves, and I'm glad we chose to return the items and not give them the sale if that's the kind of people they are. Extremely displeased with their "customer service"
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October 2022 by Michael Marth
The gentlemen was very friendly and helpful finding me a belt. The price he quoted was lower then what the register stated and he was quick to update the system without question. Thank you for your help.
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February 2022 by Shawn Cap
This goes out to Megan for being the most amazing sales associate ever!! this location is top-notch the best I’ve ever experienced… I placed a Phone order and got my beautiful backpack right away thank you so much for having such amazing service ,for being so kind, and having an amazing store staff!! you guys are amazing I will be back for more !! thank you!! be blessed always?if I could give you 10 stars I would… Thanks Megan♥️
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December 2021 by Carter Springsfeld
Recommended place. Parking can take time on weekends, but overall a very good place for shopping.
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July 2021 by Desiree Flores
Good customer service! ?
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July 2021 by Don Barone
Nice staff...all around!
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April 2021 by GRACE LOPEZ
We very attentive.. polite and ready for customers
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April 2021 by Lisa M
I wish I remembered the sales associates name. She was so friendly and funny.
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April 2021 by Alethia Alvarado
Very friendly and helpful representatives.
