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June 2025 by Emily Grossheider
The staff and pharmacist at this location are kind, helpful, and do their very best to make a trip to the pharmacy as painless as possible. Yes, there is sometimes a long wait to be helped, but the team is thorough and work so hard-they're doing their best and I appreciate each of them very much!
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May 2025 by Taimi
I don't particularly care for the new pharmacy med reorder system, it can never find me or my mother's account so I can call in our refills and that's a challenge. Otherwise I really like the staff there, they are wonderful people, they are really helpful and patient. They look at you and smile which gives you a good feeling.
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April 2025 by Thia
Consistently excellent service.
This is a well run pharmacy and the customer service is always the best.
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September 2024 by Russell Keller (Gopher Man)
I go here whenever I need a vaccination ( covid, flu, rsv, etc). They are fast and efficient and don't waste your time. Just make sure you make an appointment.
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April 2024 by Michael Conaway
I had excellent customer service at CVS on the Mesa with two different associates one at the front entrance and another in the pharmacy both of whom were very courteous, friendly and efficient. I was pleased that I was helped in both places and my experience left me feeling very pleasant.
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March 2024 by Sergio Diaz-morales
I WAITED HALF AN HOUR FOR SOMEBODY TO PICK UP THE PHONE. ARE THESE WORKERS ALRIGHT
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March 2024 by W S
Nice people work here
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February 2024 by Rurik V
Bad service. They don't communicate well and seem like they don't know what they're doing. Nice people though.
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October 2023 by Jay Robertson
I was FORCED to use the self-checkout system. I HATE the self-checkout system and I RESENT being FORCED to use it.~A possible ex-customer~
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May 2023 by Dalen G.
By far , CVS on Cliff Drive has been the most helpful pharmacy I've ever been too. I have not once had a problem filling any medication at this location. The former Pharmacy Manager Lucy was a wonderful young lady. The new Pharmacy Manger Suraj is also very helpful - no problems so far :)
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March 2023 by Alica Valadez
Avoid this pharmacy if you can. They NEVER answer their phone. My script status is always “processing” or “out of stock” and will stay like that for days and days! Line is always super long and the pharmacist is rude.
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March 2023 by Grady F.
Switched pharmacies due to poor treatment at another pharmacy, and as soon as I called to pick up my medication (one of which was long due to be refilled) I was berated by the pharmacist who heavily, HEAVILY insinuated I switched pharmacies to get my medications early? I know when to get my meds. I was simply calling for ONE of my meds. I switched to rite aid after being talked down to like I'm some kind of drug fiend. I switched for just that reason. Big mistake. Learn some damn humanity, pharmacist, whatever your name is. Or leave. Either/or. Thanks
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March 2023 by Charlotte
What’s wrong with the CVS pharmacy on Cliff Drive? They’re so under staffed and every time you go to pick-up your prescription it’s either not ready or the line is down the aisle. It took almost 40 minutes to pickup my prescription. With CVS being one of the top pharmacies in the United States they are failing in the worst way.
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July 2022 by Geoffrey B
I like the staff the very informative and friendly, but the building is being let go, The carpet is old and stained there are vent plates missing and dust coming from the attic space, you can even see where water damage has occurred by the vents. It's just not well maintained.
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June 2022 by Jon M.
It's the best CVS pharmacy I've used in Santa Barbara. The lines are short and friendly associates.
