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June 2023 by Mike Cutcliff
We bought Anderson Tuftex solution-dyed nylon carpeting for the upstairs of our home in February 2022. Immediately thereafter the health issues began - feeling like my lungs were packed with burning fiberglass insulation, coughing uncontrollably, hacking up buckets of phlegm, eyeballs and skin itching and burning like crazy.My wife talked with the owner several times, who gave vague advice about getting used to the carpet and how offgassing was normal, to vacuum without using the beater brush, etc., but didn't offer to do anything to remediate the situation.Buying a new top-rated vacuum, top-rated air purifier, and having the carpets cleaned twice and treated with a sealant didn't help at all. Spreading a14-lb. bag of baking soda, then vacuuming after a couple of hours did nothing other than clog the vacuum. I moved downstairs.My wife had no symptoms and was sure the problem was in my head. Visits to allergists and counselors (especially the counselors) were a further total waste of time and money, but did succeed in putting a ton of stress on our relationship. A pulmonologist advised us to pull the carpet out. We kept hoping that it would get done "offgassing", but I believe the problem was actually airborne fibers- and it never got better at all.After a year of this hell, we replaced it with wool carpet from another store. Problems all solved. I can breathe again and no longer want to claw my eyeballs out.This fiasco cost me $20K to fix, which doesn't count the cost of the problem carpeting and padding, which is all now in a landfill.Review is two stars because Dalgene's wasn't informed during the selection of my asthma (mild until this) or my allergy to the carpet (unknown before this), otherwise the review would be one star.
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May 2023 by Meaghan Tiernan
So beyond disappointed in service here. Quality of installation was poor (they’ve had to return 3 times already) and communication at front is abysmal.
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January 2023 by michael nissman
They never submitted invoices, even though I requested them a number of times., They promised to complete work they installed improperly. I had paid for the work and they NEVER returned my money. I had to go elsewhere to have the work completed correctly and paid for it again !!!
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January 2023 by Michael N.
I requested invoices....never received any. He never completed a job that I had paid for. There was always we will get it...never happened. I had to pay -after I had paid Dalgene already- to get it done. These are are terrible people with no ethics.
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October 2022 by Kevin Witt
Extremely knowledgeable, friendly and helpful. I see why they have been in business so long. Great business!
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March 2022 by Sharon Seidler
We had a perfect customer experience at Dalgenes. So rare! Terry was particularly helpful, honest, responsive to questions, with great follow-through and attention to detail. The price was very good, installation was impeccable, seaming was minimal. To say we are satisfied is an understatement. This place is a gem. I wish I could give it more than 5 stars.
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August 2020 by Jing Lu
I searched for engineered hardwood floor for more than one month and got quotes from different companies. Dalgenes offered the best price. The owner, Gene, is very helpful and easy to work with. His installation crew, Carlos, did a great job installing the hardwood floor and was very into the details. I would highly recommend Dalgene to my friends and will consider work with them again for future projects.
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May 2020 by Holly Misic
I've been really happy with Dalgenes Interiors! I've had carpet installed for many of my listings and have had my buyer clients thrilled with the beautiful fresh new carpet and customer service. They are easy to work with and will help you decide on materials/ styles colors to go with your decor.
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October 2019 by Jim Mannoia
Quick to greet us at reception and quick help from the owner himself. Found the exact variety to replace one damaged, and arranged a day to measure very quickly.
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October 2019 by Harley Dirk Burnett
You will enjoy looking for flooring at this store.
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July 2019 by DONNA BRUNO
Very disorganized!
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July 2018 by Ellen M.
I called for an estimate and was told I would be called back by both the owner and then the receptionist. After several emails and telephone calls, I gave up. I guess they don't need my business.
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May 2018 by Carlos Torres
The best fliooring installers
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May 2018 by Kelly D.
I love the carpet that was installed and the crew sent worked very hard. A regretful misunderstanding occurred but I think the quality and service were excellent.
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April 2018 by Karen Z.
Great workmanship. Amazing customer service. Workers remembered every detail I had requested, and were polite and courteous. Couldn't be happier!