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January 2024 by Douglas T.
I changed Rx insurance carriers just so I could stop using CVS and support Federal Drug; a wonderful local business. I can't tell you how happy I am to have made the switch. I now communicate with a knowledgeable person who takes a personal interest in my well-being. Everyone with whom I have had contact is there to help. Even thought it may cost me a little more to patronize Federal Drug, you get what you pay for and my research and my limited experience demonstrates that axiom to be very true here.
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October 2023 by Edward Frye
Very nice staff, much more personable than dealing with pharmacies like CVS or Walgreens
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August 2023 by Jonathan Bailey
Federal Drug has been a colossal disappointment. I believe in supporting independent stores and, generally, find the service better than big box formats. However, federal drug doesn’t even try to be competitive.1. The pharmacy will not accept coupons and subsidies for prescribed medications. For example, prep meds for a colonoscopy when prescribed by cottage hospital should cost $50 but at Federal you pay $195. Redpath’s should cost $40 out of pocket but at Federal drug it’s $95. Given the widespread promotional activity in the pharma space this inevitably means that you are materially paying more for routine medications.2. Store hours are limited. It you need a prescription filled at 2.30 on Saturday afternoon, want to pick up at 8.15am or after 6pm, tough luck.3. Unlike other pharmacies, you need to call each month to reorder. Sometimes they have stock, sometimes not.Such a shame.
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May 2023 by Nate J.
this pharmacy is top notch. needed medication, and they had it. joyful, kind, and caring. Huge recommendation. and i HIGHLY RECOMMEND.
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April 2023 by Jade W.
Absolutely the nicest pharmacy experience I have ever encountered. The workers there are so nice and helpful and they have a wide range of health goods. By far my favorite part was the actual pharmacy area itself, the dude at the counter was super nice and super quick. Love this place, i'll definitely continue to get my medications from here!
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November 2022 by Alexander Marohnic
Thank you so much. You've helped me more than you probably know. If I end up moving to Santa Barbara I will happily fill my prescriptions here. God bless.
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August 2022 by Jan
Efficient. I’ve never been told to come back in a few days when px is in stock like chain pharmacies have numerous times.
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August 2022 by Marina H.
Santa Barbara is so small we do not have a good selection of pharmacies and they have gotten even worse especially CVS they are absolutely terrible since we started going through the pandemic we just started with federal drug and it's like night and day compared to the other pharmacies the pharmacist and his wife and their employees are extremely pleasant I am so glad we were referred to them. It's on believable how CVS can't get your doctors orders for certain quantity and the pharmacist takes it upon his self to give you what he wants to give you which waste the prescription and also waste their refills we have heard nothing but awful things about all the CVS is They're all extremely rude. Federal drug is a family owned company and it's always very pleasant to go in there they are very knowledgeable and very caring.
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June 2022 by Jon M.
My favorite pharmacy. Very friendly staff who go above and beyond. Plus, it's nice supporting a local business.
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March 2022 by Faith N.
This place is a rip off to the customer. If the insurance copay is less than their cost, they make you pay for your prescription out of pocket. What they should do is take the payment from the insurance and have the patient pay the difference. They claim their system won't let them do that. Well then:: Fix Your System. Obviously their cost is going to be higher than other chain pharmacies but they make no incentive to the customer to patronize their store. And judging from how many employees they have standing around on any given shift it's clear their bottom line is upside down. If you've got money to burn this is the place for you.
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October 2021 by Kelley C.
Ever since CVS refused to fill a prescription of mine, I've been giving Federal Drug my business. The kindest and most customer service-oriented people work here. I love this place. They are my go-to for prescriptions. No stress. No lines.
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September 2021 by Rl D.
Federal Drug is a gym of a drugstore for Santa Barbara... The service is amazing, very personalized. They have an amazing assortment of products for elderly care, wound care, etc., and are very knowledgeable. If you're tired of being just a number at the big chain drug stores, give Federal Drug a try! And as an extra treat, they put a little piece of candy in your bag with your prescription :-)
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June 2021 by Alf V
Fantastic service. Cindy remembered my dad's name, helped me and went above and beyond to help us. Outstanding
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May 2021 by Paula Wallace
This pharmacy comes highly recommended by me! They were very helpful in the whole process, and their customer service was outstanding! I'm so glad I found this pharmacy! I will undoubtedly recommend this pharmacy!
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May 2021 by Kara T.
So thrilled that I returned back to my small town neighborhood drugstore... Was having a lot of difficulty filling some prescriptions at any of the big box corporate stores in town after years of being a loyal customer at almost every chain and CVS Rite Aid etc... I have been always so pleased to return to Federal drug and have Ferdy, Brian, and the gang take care of me when I needed them so badly. They treat me with respect and dignity that has been lacking at most places lately and manage to approve assisting me very quickly and on one occasion as an example special ordered one prescription for me and filled the others in less than half an hour. Great!!! I also needed to buy a new cane and I found such a cool one that I ended up having custom cut to my height which I forgot they did on site and was so pleased... Will definitely be returning to them for any others that I need cut to size. *Update: got several more ;-) ! Also found a folding cane with a super cute design and for anyone who is young but still needs to use medical devices, they have a wider selection of different patterns and colors for any different styles for men and women! I appreciate the care they take to help them be right. It can be true that the medications vary in price depending on your insurance and a lot of other factors, if you're paying cash I have found it to be either comparable or sometimes slightly more expensive then some of the chain stores but their customer service is absolutely worth any diff in cost for me! Also to be helped with prompt politeness rather than an often 3-4 hour plus up to an entire day or multiple days wait as I've had at big chains over the years add up to the many reasons I stay with Federal! I try to have fun joking and laughing with everyone behind the counter...they are quite obliging which is great when many of us are so isolated during these trying times. If you need help with finding an item, just ask... Sometimes people prefer to be approached more with questions and others less so and I find they are glad to help if you speak up... often I think they let some people shop without much talk too because they know not everyone wants to be spoken to as much! Overall everyone from the pharmacists in back whom recall me from years ago at other homes and locations I've lived in town, which really creates a feeling of family and camaraderie and trust that I truly need and appreciate in my ex professionals, to the other Mgmt and general staff members whom are always upbeat and polite, it's a pleasure to deal with them every time. Thanks everyone!!! Keep up the excellent work!!! Stay well! Ps ty for the great treatment of my Ada legal issues and my two (now one) service dogs, we are always treated with kindness and under the law as required...wonderful to not have to justify what's right! Red dog says ty too!