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January 2024 by Yao Yao X.
I have been going here for 3 or so years. Almost all my piercings are done at Above and Beyond has never had any issues. Before writing my reviews, I've looked through some of the other complaints from clients, and have some of my own comments and perspective that prospective clients should take into consideration 1. Long wait times. This business is a professional piercing shop. Their wait times accommodate for the sterilization, the preparation, and ensuring the safety and health of the clients and the workers, as well as any needs or concerns that a client may have during their appointment. Waiting 45 minutes is more than worth it. I can understand that waiting a while can be a hassle, but I would rather wait to ensure that everything is properly sanitized, handled, and the piercer feels comfortable and have a bit of cushion time between clients so that they can perform their best. This attentiveness and cleanliness requires patience. This is such a small price to pay for the security of the piercings. As a result, I've always had fantastic results from this place compared to other piercing places who were faster or more "efficient" but cut corners with safety, which then I suffered the consequences in the long run. 2. The perceived rudeness, impatience, and abrasiveness of workers. I understand the perspective most people were coming from, however i think assumptions were made. Those who talked about impatience/rushing or being talked down to, your concerns are valid. I want to take into consideration that if you are a walk in, you cannot be a priority because this place is booked almost fully every single day. At the end of the day, the standard to maintain a business like this is so excruciatingly high. The piercer and workers at the front desk are doing the best they can to ensure the level of professionalism, and working hours and hours at the same standard is exhausting. I could not have done that. I have had almost 9 piercings from above and beyond, and I've seen the place when it's operating at its busiest and at its slowest - and the workers are constantly going between clients, ensuring the sanitization or anoxidization process, and then answering questions from multiple people. Please give compassion to the workers, and be respectful, because I ensure you when you come from a place of respect and patience, they will want to provide you the best experience. 3. The place is expensive and there are better options. Given that the piercing service fee itself is only $50, this is competitive across most of California. The expensive items are usually the jewelry. If you are getting something inside your body, I suggest you go with the highest quality. This is worth splurging for. Above and Beyond's collection of jewelry is spectacular and quality. Besides, there is no other piercers that I would trust to do my piercings except for the piercers here. The level of education and professionalism at Above and Beyond, is quite literally above and beyond. I've met celebrity piercers, and everyone here know exactly what they're doing. They took the time to adjust any needs I may have. I wear cochlear implants, and when I wanted a helix or conch done, they took that into consideration and ensured that my piercing would be accessible even with my medical devices, and also took the time and attention to ensure I understood what they were saying during the piercing process. All of this may have stalled the other clients or walk in- but I appreciate that they took the time with me to make sure I feel comfortable. So take that into consideration if you have a long wait.
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January 2024 by Nani M.
Bro tell me why we waited an hour just to change my piercing. There was only one person ahead of us and they went in within 10 minutes of us being there. I gave them my jewelry because my piercing fell out and I couldn't put it back in. 50 minutes within us waiting more, they finally call us in.... Got there at 2 pm, left there at 3. Also payed $10 to change the piercing, which isn't horrible but I expect a little discount for the long wait.
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January 2024 by Lizbeth C.
Had an appointment at 12, the girl at the counter was nice and walked me through the process of picking out my helix jewelry. I was the only customer there since they had barely opened and the piercer, Josh walked in with a negative attitude. I had read reviews about him specifically being passive aggressive but I still decided to give the place a try. He was raising his voice and arguing with one of the employees before my appointment. This was my first time visiting and I felt uncomfortable in that environment. I paid a little over a $100 with the jewelry and saline solution included. Will not be visiting again.
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December 2023 by Ian Chidester
Incredible service. As the name implies, they truly go above and beyond to provide a great experience. Friendly, knowledgeable staff, who are patient. Facility is very clean with excellent hygienic practices. Highly recommend to anyone in the area looking for the best in town!
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November 2023 by Bukola Ishola
Outstanding service! Every visit to Above and Beyond for a new piercing is a revelation. I'm continually amazed by the wealth of knowledge and expertise their team imparts. Their commitment to hygiene is second to none, and I can confidently say that they are the only team I'd ever consider entrusting with my future piercings. Gratitude for gifting Santa Barbara with an extraordinary piercing emporium!
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November 2023 by Stella Castro
unfortunately the owner is simply the rudest person i’ve ever seen for no reason. talks about customers to the receptionist as if the customer was not in front of him. today i heard “whatever is happening with this person (me), stop. go take care of something else”.I bought a piece of jewelry, which I asked for one way and they gave me another similar one, 5 minutes later I went back to the place to exchange it and again the owner was simply short and rude “we don’t exchange it”.horrible!besides that, the other people are really nice
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November 2023 by Shayna Walsh
I hate going to this place and it will be my last time after spending 350$. No one is very experienced and the manner of customer service is horrible. They are not people people. They are not good piercers. They make you wait and they are over priced. Go somewhere else if you want to be pierced
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November 2023 by Maya H.
I spent a lot of time choosing where to get my nose pierced and I'm super happy I chose this place! They have an easy to use website that includes information on the staff which I thought was cool. The interior was super welcoming and calming, with lots of plants and even a cute little coffee table with books and a bowl of candy. They had a great selection of jewelry, the space was nice and clean, staff were super informative and friendly. I felt well informed and at ease the whole time. Definitely would come back here if I get another piercing!
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November 2023 by Valerie W.
I had a WONDERFUL experience! Everyone is super nice and patient and helpful!! I was looking for a shop close to home to have my piercings checked-I was unable to get a nostril post back in, and I couldn't get anything into my lobe piercings (after not wearing anything in them for quite some time). I liked what I saw on Yelp and several friends referred me to Above and Beyond as well-plus I had emailed with questions before I even made an appointment-and they were SO NICE when they replied back and very quickly too. I made my appt very easily online, and got a confirmation and a reminder as well!! Love this!! The studio is very nice, bright and so clean, with lots and lots of cool bling to choose from. The young woman who helped me was very kind, friendly and ridiculously helpful-I was extremely distracted with all the choices and she showed me everything so patiently. Josh was AMAZING. He was so thorough and checked my piercings, surprisingly only my 1st lobe piercings were closed...he repositioned and repierced and I absolutely love the new placement. Josh recommended stretching the second lobe piercings, and everything was basically just a little sting and done. Such a great experience. Josh explained all the aftercare in great detail, and I was done. Great atmosphere, great music, I'll definitely be back!! I definitely recommend Above and Beyond Body Arts.
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October 2023 by Brittany T.
I love above and beyond body arts. I love their jewelry selection, their staff is super helpful and informative. My Jewelry and most 4/5 piercings in my shot were done by Above & beyond. Josh has personally done 8 of my piercings. He takes what he does seriously. I respect that he will tell me when doesn't think a piercing location is a good idea and tells me why it won't work and suggests something else. He is blunt. Just know that he wants what he's doing to succeed in healing well and look good! love it there.
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October 2023 by Kelsey McGinnis
Great experience getting a second hole ear piercing with my Mom recently. The front desk person walked us through the process and was patient helping us select which earrings we wanted. The actual piercing process was thorough and professional, clean space and the person was knowledgeable, kind, and also patient with finalizing hole placement etc. Would highly recommend this spot for any ear piercings.
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August 2023 by Sophia M.
Only piercing place I've returned to and no place I'd rather go to. The best and most beautiful jewelry to choose from and the most helpful and kind workers! 10/10
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August 2023 by Maxine Borders
I went to get retainers put in my navel and nostril piercings (both done at Above and Beyond) and immediately one of the piercers questioned my need for them after I mentioned they were for an MRI.Not that I wanted or needed to disclose my medical history with him but I did clarify that I needed both piercings out for a series of procedures and I just felt that it was rude to point out because if someone comes in asking for retainers there must be a reason.The nostril retainer is fine but when one of the piercers placed the navel retainer, I expressed concern and asked if the top would be able to slip through the hole because it looked small. She said no. I knew I needed to be careful so I made sure before going to bed that there was nothing resting against the retainer and that I was laying flat on my back.A few hours later I woke up and the retainer had embedded. When I tried to loosen the plastic ring the entire piece went through the piercing hole (the wrong way) and it was quite painful.I chose Above and Beyond because they are my trusted piercer and due to other health issues I wanted to make sure the likelihood of infection/irritation was the lowest it could be. However, when I called back about it, they told me they couldn't offer a refund despite the piece not doing its job. The front desk person did offer other alternatives but I need it ASAP so I didn't feel that ordering another piece would be doable.I wish that the staff had paid more attention to the size of my piercing hole and the size of the jewelry so I could have avoided this and I was glad there was alternatives offered; they just wouldn't work for me.
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August 2023 by Emily H.
I stopped in for an impromptu nose piercing and was in and out in about half an hour! Michelle was incredibly welcoming and helpful in picking out jewelry and sweetly listened to all of my nervous rambling. Josh was kind, professional, and informative. I felt very well taken care of at Above & Beyond Body Arts and will gladly return & recommend for any future piercings!
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July 2023 by Madii L.
I've only ever gotten my previous piercings done at Claire's, so I was hesitant on trying a new piercing location. I can confirm that this place did not disappoint!! The workers walked me through the process and were very comforting. I got my helix piercing done by Cody, who although doesn't work in SB, has an instagram handle @bodypiercingbycody if you want to check him out!! Overall, the piercing + service fee all came under a little less than $100 and I am very satisfied with the result :))
