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September 2023 by RJ H.
Meh once was enough. Small. Boring merchandise selection. Noticed they were asking $7.99 for a dress with an H&M tag that was marked $6.99. Seriously wish I'd taken a pic!
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August 2023 by HillcrestHostel San Diego (HillcrestHostel)
Your employee - Michaela Springer - was extremely rude… she created an atmosphere of hostility. The sheets and bedding sold at this location here were full of bed bugs and when I showed her the evidence, she started screaming at me to leave the store.I will never visit this nor donate to this store again, I recommend the Alpha Thrift store not far away.
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July 2023 by Charles Momon
Goodwill puts your discard s to use.
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May 2023 by Susan F.
Natalie was great! Was very helpful, friendly and nice! Emily was very nice and informative! In a great mood! (Hopefully I remembered her name right; she has cute piercings on her face) Had a great time shopping! See ya next time we
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April 2023 by Paul Schwader
There's no one here? There is a closed and locked cargo container with "Goodwill" painted on it, I was here during the posted business hours and not during the 1pm lunch break, and nobody's here?
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February 2023 by J. Yun
I have donated here several times but will NEVER go again. Every time, the man was extremely rude. He said to separate categories of items when that's his ONLY job. He always says something negative about anything he can. He comments on parking, the way you drive, how much stuff you have.... He is extremely lazy and doesn't want to do his job. It's one of the easiest jobs in the world and he doesn't want to do it. There are 2 other goodwills with donations in the area. I recommend going to the one on Carrillo st. They're nice and professional.
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January 2023 by Sybille K.
There are other radio stations you can support locally in Santa Barbara besides KJEE. Just because they are located above you doesn't mean you have to play them. The music blasts through the store and is repative and just plain sucks. I said something to the employees and they expressed how much they hated it too!
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September 2022 by Brooke Fraser
Easy donation and drop off
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September 2022 by Chill P.
Amazing store. Good people. Great purpose. Christina is a excellent employee that works there. She is great with people and very kind to everyone that comes in. Really appreciate the kindness at goodwill.
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July 2022 by D'onna V.
NATALIE, the supervisor I dealt with today is an exceptional asset to this company. She went above and beyond helping me out. Her positive attitude and professionalism was infectious and it was overall a really great experience.
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May 2022 by Matt M.
This was my favorite trip to this Goodwill. I got an awesome desk for only $22! The woman at the front counter, I think her name was Christina, was super helpful and even cracked some jokes. The gentleman who helped me move the desk to my car was also super friendly and helpful, and even ran back to the store for a wrench so we could disassemble the legs to fit the desk in my car. If not for the prices of this goodwill definitely come for the people!
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May 2022 by Israel Ruiz
(Translated by Google) find great things(Original)Encuentres muy buenas cosas
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May 2022 by Piper W.
I've been a frequent client of this store for years. Lately the store has been especially good. The staff is helpful and nice and I've been scoring nonstop!You never know what you'll find there. They always help load larger items for you or if you need help so that's super cool.
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December 2021 by Victoria O.
It's Friday at 5. So pour a drink and settle in. I have over 1000 reviews and recently received an email from Yelp saying that I'm among "the most positive" reviewers. 841 of 1014 % are 4s and 5s (by the old metric, where 5 was "as good as it gets"). Only 73 are 1 or 2. That's like 7%. You have to really, really mess up to earn a VO goes scorched earth review but one employee here did. So here goes. I was having THE BEST day (great week too) and the young woman with the ombre ponytail was so noxious, so utterly toxic that I feel it is my civic duty warn other happy people that an encounter with her is likely to result in heightened blood pressure even if your normal is, like mine, 110/70. I went in this afternoon to get some glass pitchers (for teas, juices, waters to keep in the fridge). But the minute I entered, I found the following chair. I gasped! It was so beautiful (Thomasville!) and in pristine condition. I look at the tag: $24.99. Too good to be true! Happy day! It doesn't fit in my 2007 Saab but next Tuesday I have a colonoscopy and my ride home drives a Range Rover so we can swing by Good Will on the way back from Dr Aguirre. As I'm about to pay, I see the most beautiful, sweet pitbull I've ever seen (and I love pitties). The mom says I can pet and we have a love fest, even if my heart is a little broken that I have to say goodbye to this absolute snuggle bug. On the mannequin is a sequined dress with a tag from Macy's: $109. This seems unlikely but I see no Good Will tag (it was inside but inaccessible). The WONDERFUL young man helping me with the chair (he tried to get it into the car but hadn't counted on the door being the issue, rather than the seat) tells me it's $7.99. I ask where the dressing room is and he says there isn't one but that--and I quote---I can "take it home to try on and return it [if it doesn't fit]." Side note: I've never been to a secondhand store you couldn't try things on. The Santa Monica Good Will (26/Wilshire, now closed) had dressing rooms. Ditto EVERY Housing Works in NYC. I bring the dress back a few hours later and told that there's no store credit OR refund. Also, the dress is $19.99 not $7.99. But I have been thrifting my whole life and at Good Will, things are lower than the price marked ALL the time. They don't have staff to go and re-mark everything. What, then, does "return" mean? It means that you can buy something else of equal value but you CANNOT get a receipt to bring back at a later date. Here's the ridiculous system in place: you buy something else of equal value within 7 days. I never would have bought a $20 dress without EITHER refund OR store credit. Enter the young woman with the ponytail. She's rabid (as in rabies) and immediately started in about reading the receipt, and looking at the price. Well I was too busy drooling over the pitbull and the chair score, plus the young man seemed so competent and nice. If he said the dress was $7.99 I had no reason to doubt this. Neither did I feel the need to cross-examine him as to the meaning of "return." I mention I was an English teacher (UCSB, btw, not high school) and she shot back---after I was talking to the SANE manager in a black suit, 30s or so--"You'd think an English teacher would read a receipt." Unreal. She wouldn't mind her own business because at this point it was a grudge match, which--hilariously---this girl thinks she's going to win. The manager deserves a medal for diplomacy. He said her attitude is, well, what it is because the clientele of this store isn't like other secondhand stores. Read: on drugs, unreasonable, unstable. In other words, she has to behave this way because some aggressive person without a home (you're not allowed to say homeless anymore) might wig out. He conceded that I did not fall into that category (and maybe the giant ring on my finger might have indicated that I did, indeed, reside in a structure with four
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November 2021 by Zina B.
the staff is nice but there is very very limited stock- would not recommend going (even more limited mens supply)
