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September 2025 by Andrew Toohey
Avoid this place at all costs. It should be called Dis-honor storage. It was OK when it was bond but the new owners are terrible. They are the same owners of Sandpiper property management and just read some of those reviews, wow. The place is not secure at all so if you value what you are storing this is NOT the place for you. You have been warned!!!
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September 2023 by N RA
The name of this business is the opposite of how they do business. On the scheduled moving date, they never showed up for it. I called multiple times and followed up with them before the move-in date but never got a response. I found myself finding last-minute storage. Luckily, I found one at a reasonable price. I will never consider doing business with a business with a poor work ethic like this one.
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August 2023 by B Willey
Storing goods at Honor's warehouse on Calle Cesar Chavez in Santa Barbara turned into a disaster. More than two weeks after the January 9, 2023 storm they e-mailed me asking that I come in to assess damage to my unit. When a family member arrived at their facility there was still water in the unit, and I ended up losing thousands of dollars' worth of personal items. According to their management, they considered evacuating their warehouse and transporting the units (movable wooden crates) to an alternative site before the storm hit. Unfortunately, they decided not to pursue this option. They also did not contact me (nor I presume other customers) before the storm to alert us to their concerns about the integrity of their storage site. Had they done so we could have moved items out ourselves. Very disappointing. It turns out that Honor's warehouse at this location lies in a high-risk flood area (Zone 'A' or Special Flood Hazard Area, according to FEMA's classification, effective 2018). Wish I had know that beforehand. Also, the 'customer goods protection plan' that I paid them for did not cover flood damage. This business is apparently a sister concern of Movegreen. I will definitely avoid patronizing any business connected to this group.
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August 2023 by Austin McCormick
False advertisement. I was quoted and then they retracted their offer even when I was in range as advertised on their website. Incredibly disappointing and disreputable ownership.
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August 2023 by newmomsb
Worst storage facility ever, stay far away! They were robbed and never told us until we noticed our belongings were missing. The owner was completely unresponsive when we asked for video footage, etc. It’s unlikely we’ll ever recover the items that were stolen, because it was months afterwards that we found out about the robbery. Items stolen included my husband’s baseball card collection from when he was a little kid and my great-grandmother’s doll that was passed on to my girls by my grandmother. The owner, Justin Egerer and his family should be ashamed of the way they handled this. :(
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August 2023 by Michael Morris
Frankly, I do NOT like this storage facility or the prices they charge.
I am paying twice as much for one quarter of the storage space that I get one hour north in Santa Maria.
And now they are requiring insurance on the unit and if you don't have it, they charge you monthly to add it..
Feels like a scam/cash grab to me
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June 2023 by Kristen Walker
This used to be nicely run but was taken over by awful people. There was a fire in our unit in December and the fire department had to break the lock to put it out. They told us they secured it. Then they gave us the run around when we tried to meet with them to put on a new lock. It wasn't until APRIL that we got someone to meet with us to get a new lock on. And they informed us that our unit had been ROBBED in January!The owner, Justin Egerer who also owns Sandpiper Property management was totally unresponsive! I called the police department and found there was a police report filed in January about the robbery. Justin did not provide any information whatsoever and no access to security camera footage, etc.We lost so many sentimental items including my husband's entire childhood baseball collection as well as many valuable items like camera equipment, snow board boots, etc. The worst was that my great-grandmother's childhood doll was stolen. It was supposed to be given to my girls. Because we didn't find out till months afterwards there is little chance these will ever be recovered and we have received no communication and no financial restoration from Justin Egerer, the owner (who also has two little girls and is a graduate of Westmont College—you would think he could empathize with the loss we experienced and care about doing the right thing).Never EVER do business with this man or store anything you care about at Honor Storage. We're devastated not just by the theft, but by the complete negligence of the owner in handling this.The photos attached to this review are of the day my daughters were given the doll that was stolen from Honor Storage that was in my family for 5 generations until January 2023 when it was stolen. The black and white photo is of my great-grandmother, who had the doll originally as a child.
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January 2023 by Michael Morris (kerlick)
Frankly, I do NOT like this storage facility or the prices they charge.I am paying twice as much for one quarter of the storage space that I get one hour north in Santa Maria.And now they are requiring insurance on the unit and if you don't have it, they charge you monthly to add it..Feels like a scam/cash grab to me
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August 2021 by Jace Boudoin
I had a 5x7. A lot of stuff fits in there.
They never raised my rent
and when I moved out
a week before the end of the month,
they refunded me for that week.
All the people are easy to deal with, too.
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June 2021 by Heidi Bolanos
My Mom got a unit and she's very pleased with the service that place is always clean, no hassles whatsoever to get to the unit thank you for providing my mom with such a great service
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February 2019 by Aida Lopez
Great location, but now w/ new ownership prices went off the hook
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April 2017 by Dan Carter
Bond Storage was a convenient solution for office over flow. My experience there; good location, quite and clean. Nancy does a good service there. Thank You
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April 2017 by Alicia St Rose
I've had some things stored at Bond Storage for over a year now. I'm finally getting around to writing a review! I love the place! My initial meeting with Nancy was delightful and I feel that my belongs are safe and the facility is well looked after. There are many other storage places in town that charge so much more for a lot less than you get at Bond Storage. I highly recommend them!
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March 2012 by Ryan Waite
I had a problem with my unit and within 20 min of my call three manager showed up to handle my situation. I recommend to all my friends!
