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June 2023 by Kristen Walker
This used to be nicely run but was taken over by awful people. There was a fire in our unit in December and the fire department had to break the lock to put it out. They told us they secured it. Then they gave us the run around when we tried to meet with them to put on a new lock. It wasn't until APRIL that we got someone to meet with us to get a new lock on. And they informed us that our unit had been ROBBED in January!The owner, Justin Egerer who also owns Sandpiper Property management was totally unresponsive! I called the police department and found there was a police report filed in January about the robbery. Justin did not provide any information whatsoever and no access to security camera footage, etc.We lost so many sentimental items including my husband's entire childhood baseball collection as well as many valuable items like camera equipment, snow board boots, etc. The worst was that my great-grandmother's childhood doll was stolen. It was supposed to be given to my girls. Because we didn't find out till months afterwards there is little chance these will ever be recovered and we have received no communication and no financial restoration from Justin Egerer, the owner (who also has two little girls and is a graduate of Westmont College—you would think he could empathize with the loss we experienced and care about doing the right thing).Never EVER do business with this man or store anything you care about at Honor Storage. We're devastated not just by the theft, but by the complete negligence of the owner in handling this.The photos attached to this review are of the day my daughters were given the doll that was stolen from Honor Storage that was in my family for 5 generations until January 2023 when it was stolen. The black and white photo is of my great-grandmother, who had the doll originally as a child.
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January 2023 by Michael Morris (kerlick)
Frankly, I do NOT like this storage facility or the prices they charge.I am paying twice as much for one quarter of the storage space that I get one hour north in Santa Maria.And now they are requiring insurance on the unit and if you don't have it, they charge you monthly to add it..Feels like a scam/cash grab to me
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June 2021 by Heidi Bolanos
My Mom got a unit and she's very pleased with the service that place is always clean, no hassles whatsoever to get to the unit thank you for providing my mom with such a great service
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February 2019 by Aida Lopez
Great location, but now w/ new ownership prices went off the hook
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April 2017 by Dan Carter
Bond Storage was a convenient solution for office over flow. My experience there; good location, quite and clean. Nancy does a good service there. Thank You
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April 2017 by Alicia St Rose
I've had some things stored at Bond Storage for over a year now. I'm finally getting around to writing a review! I love the place! My initial meeting with Nancy was delightful and I feel that my belongs are safe and the facility is well looked after. There are many other storage places in town that charge so much more for a lot less than you get at Bond Storage. I highly recommend them!
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March 2012 by Ryan Waite
I had a problem with my unit and within 20 min of my call three manager showed up to handle my situation. I recommend to all my friends!