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April 2024 by Beth Germanetti
The appointment set up was easy. I walked in and was seen very quickly. My tax preparer was completely professional, helpful, knowledgeable and had a sense of humor which I really appreciated. I don't know how many years I've been using them but it's been quite a few years and I will continue to use them. They make it so easy everything is right on and they are great at explaining things that you may not understand and help you to find everything you deserve and are entitled to. I highly recommend using H& R?❤️
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February 2024 by Sherry Tamrat
It’s unfortunate that Norman Osumi (one of the tax rep there) had some issue clarifying a retirement credit I was confused about. Of course it’s business he was quick to say something about a consulting fee of 50$ per hour. Won’t be filing with their services in future ?
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October 2023 by Christina Delatorre
Horrible !! If I could have given 0 stars I would have ! Do not schedule with Norman. He not only once screwed up my taxes but twice. Was upset I messed up his lunch plans with his colleague when I went back to fix my taxes and still did them wrong !!! Worst customer service. It has been almost a year and I still don’t have my problem resolved. Will never be going back to them again. Look else where. They charge over 300 and still don’t know what they are doing !!
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April 2023 by Emanuel Ponce (EP)
Norman was the best, patient, helpful, fast and very personable . Highly recommend him! ?✝️
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April 2022 by Steve A.
I scheduled an apt on Sunday April 17th, at 9am. I arrived early, the office looked like it's been closed since last year . What do you know, nobody ever showed up, and the store is still closed!!! I would avoid this business ! Unless you want to get pissed off for wasting your time like I did with their internet appointments ..... WORTHLESS !!!
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April 2022 by Ashleigh V.
They gave the wrong number as well. Don't ever use the carpinteria tax h block. They have zero clue of what they are doing. Not only that, they sent me a fake number.
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May 2021 by Harold Ashton III
The staff there totally lied to me on Evey occasion that I spoke with them.The person that scheduled an appointment with me was not there as promised.The receptionist seemed to be mildly retarded and literally illiterate.Even when I clearly stated my name and showed her my ID card she mistook me for someone else and claimed that there was no file for me even though I had been there the day before to file taxes for services that I never receive.I still have not received a return as the HR block agent described would happen.I consider HR block to be absolute frauds.Norman Osumi is a lier and should never be trusted.
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April 2021 by Rosa Villasana
Norman is awesome. I go to him every year.
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April 2021 by James Harris
Very satisfied with service will be there next year.
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February 2021 by Pila Motu
George Galan.
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February 2021 by James Barlow
H&r block is awesome
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February 2021 by Marquia Leonard
Filing my taxes was easy and stress free. The staff was very kind and friendly.
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February 2021 by Adam Harris
Norman was excellent! Excellent experience from start to finish!
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February 2021 by Ismael Reyes
Very freindly
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February 2021 by Stefan Jarvis
my tax specialist was very friendly