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November 2023 by Jessica L.
If I could give negative stars, I would. I took my car in, for a standard oil change. My car had no issues prior. Waited for the service, paid, went straight home. The next day, I noticed an oil stain on my driveway. Not old oil, shiny new oil. I took my car back, asked the attendant to make sure everything was ok. They pulled my car into the bay, and I assume looked at the oil pan. Came back and said there was a little oil around the plug, but didn't observe a leak. Took my car home. Put a new piece of cardboard down, just to make sure. Guess what?! Still leaking. Took the car back again (3rd time), asked them to shut the car off before checking. The "manager" checked this time and actually pulled off the oil pan plug. Lo and behold, the gasket had a crack in it. They replaced it. But my car was still leaking. I went back again....this time the manager ordered the gasket from the dealership, so it supposed to match my car completely. Took about another week for the part to arrive. Finally installed the new gasket. The manager says, well if this doesn't work, I have no idea what to do! Great! So, the gasket did not stop the leak. I took my car to another mechanic, and asked them to take a look. They told me the oil pan plug/pan were stripped and I would need a new oil pan. About $600 with installation. I called Jiffy Lube to talk to the regional manager and try to resolve the issue. He asked that I take my car back one more time to his "master mechanic" and that he would issue me a full refund for the original oil change (why was this not done immediately?) The master mechanic took a look, says the leak isn't from the oil pan/plug, but is from the transmission - never leaked before! But he replaces my oil pan plug with a after-market magnetic plug. I need a special tool to get oil changes in the future. AND my car still leaks oil, not transmission fluid, but oil. And I NEVER received my refund. I will have to go spend $600 to fix their mistake. NEVER GO TO JIFFY LUBE!!!! Beyond disappointed and frustrated.
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November 2023 by Joseph L.
Went to get my oil change took way over an hour to get it done with only two cars there and 6 techs..they couldn't figure out how to reset the oil life in the car..something you can YouTube and do..paying over $100 and they can't even do there job correctly
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October 2023 by Drew Scherer
Easy in and out, polite service.Service: Oil change
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October 2023 by Danny Vickers
They are professional, courteous and efficient. The place is obviously well managed. In today’s world, they are definitely a cut above the rest.Service: Oil change
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September 2023 by Dave Torrey
Exceptional service. Long time Jiffy Lube customer, but first time at this location. Quick, professional service and the staff was outstanding.Services: Air & cabin filter replacement
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September 2023 by Ceci Saldivar
i went right when they opened at 8am, receptionist was a bit late had me and another person waiting but the mechanics were nice enough to help us out and get us started while we both waited…when receptionist finally came in she was super helpful with explaining what they did and when to expect to come back… 4 stars s/o Pablo i think his name was that fixed me upService: Oil change
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September 2023 by Barbara Gilner
The staff was friendly, service was quick, and the price reasonable. I’m happy to have this new JL close to my house.Services: Air & cabin filter replacement
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September 2023 by Jake Avila
I made an appointment and I wanted to get a new battery as well as getting oil changed when I went in I was not able to get a new battery because I said I didn't have mine period it would have saved me a lot of time to know that right when I made the initial appointment period
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September 2023 by Misael Hernandez
All the staff was very professional checked everything in our car lubricants fluids air pressure was very satisfied. Thank you.Service: Oil change
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September 2023 by Noe Torres
I stopped by on a Sunday afternoon get an oil change for my car. I was greeted right away, checked and the technicians quickly got to work on my car. My wait time was shorter than expected and I was thoroughly walked through all the services provided and given my assessment. It was a very pleasant experience for me. I will definitely return and recommend Jiffy Lube to my friends.Services: Vehicle Inspection
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September 2023 by Meegan Pierson
Had an oil change and the discovered my wiper blades were old and damaged. Gave me a very reasonable discount and the manager kept costs within my budget and all within a short time frame. Very personable and great service. Would definitely recommend this site for everyone wanting fast ,cost effective service!Services: Wiper blade installation
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September 2023 by Nayelli Villafana
First time here! Very friendly staff. Was greeted and taken care of right away. Didn't wait much. I came in for an oil change. They even vacuumed the front, cleaned my front window and filled up my tires. Definitely recommend!Service: Oil change
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September 2023 by Taimi Rodriguez
I am happy so far with the brake job that was done, but the guy's need to remember to take care when working on people's cars, not good to leave Black greasy finger prints on real leather interior! My car is a LS 460 l Lexus Sedan with a light tan interior, I received my vehicle with Black greasy finger prints all over the driver's side door panel, seat, floor, and steering wheel. I didn't appreciate that ? The manager was nice to wait for me to drive home to get my credit card I had left on my desk at home, and return to make my payment, because it was not accepting may payment without the card being present at the register. So I thank him for that.
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September 2023 by Susan Chandler
Great service in & out within 40 minutes.Manager extremely helpful explained all that was done. They just took over Meinke which became a nightmare and filed chapter 11. This location in area were lots of condos, houses & apts. word to mouth advertising from people they give quality service too will rejuvenate the business and bring back lost customers.Services: Tire rotations
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September 2023 by Carlo Panameno
Hold onto your lug nuts, folks, because I've got a tire-y tale of my wife and daughter's escapade at Jiffy Lube in Santa Barbara. Picture this: they're on a day trip from LA, living life on the edge, when bam! A nail in the tire decides to crash the party.Now, in swoops our protagonist, the technician. With the subtlety of a bull in a china shop, they declare that the tires are too worn for a patch. Hold up, Sherlock! These tires passed the penny test with flying colors before the trip. I can practically hear them rubbing their hands together, dreaming of the sale they're about to make.But wait, it gets better. Our tire-savvy technician manages to spot not one, but two damsels in distress, and decides it's the perfect time to channel their inner used car salesman. The tire shop just a couple of miles up the road was just a bit too far.So there you have it, folks. A comedy of errors where a simple nail turns into a Shakespearean tragedy of tire treachery. Jiffy Lube in Santa Barbara, you've earned a round of applause for turning a mundane day trip into a tire-twisting tale of trickery. Bravissimo!