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October 2023 by Gary L.
I highly recommend them, nothing but high praise for their honesty and quality workmanship. It's AAA Auto Club preferred, which speaks volume.
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October 2023 by Terry Lombardi
Email reply to AAA insurance rep after some repair work that was covered under my insurance policy:Thank you! I just sent a reply to your email but it came back saying it could not be delivered so I'm trying again. I wanted to say that I was pleasantly surprised with the service from the MasterCraft Motors and that they completely exceeded my expectations with what I thought was going to take forever and cost a fortune and instead was lightning fast and very reasonable I thought. I've since referred them to everyone I know that has a vehicle here in town and I'll never be going to a different shop ever again! Thanks for having them as one of your repair facilities!!Service: Brakes
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September 2023 by Myrna Mcdaniel
I was really impressed by this company. Mauricio was very friendly, professional and knowledgeable. I brought my car in for some body work after a collision I had recently. I was really pleased to see a fair estimate and timely service. I was able to bring in my car to get repaired fairly quickly and the expedited getting the work done. I really appreciate them and their work ethic. Thanks again!Services: Auto body & trim repair
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September 2023 by Chris Michael
It was an absolute pleasure working with Mastercraft Motors. I’m new in town and one is always leery when choosing a new auto shop for the first time. Mario put my mind at ease immediately, making me feel like a true valued customer. He was diligent, extremely professional, trustworthy and took the utmost care of my vehicle while diagnosing the issue. I visited several other mechanics to only get the run around. This was not the case with Mastercraft Motors and finally got to the root of the problem. If you want to work with a shop that does things with integrity and get the job done proficiently, I highly suggest considering Mastercraft Motors for your own auto needs.Service: Electrical repair
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July 2023 by Ana D.
I recently took my car in and I received some of the best customer service ! Mario explained the process answered all my questions . He has excellent communication skills he's so trustworthy some of the best customers service I've experience ! Highly recommend mastercraft motors but more specifically Mario he's a great service manager
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July 2023 by Hilary Zipperstein
Mario was helpful, thorough, kind, and trustworthy. The service was immediate and Mario was very generous and transparent with pricing. I will never go anywhere else! Thank you so much, Mastercraft!!Service: Auto body & trim repair
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July 2023 by LingLing P.
Big shout out to this amazing place. Thanks to Mike ( the owner) and Arron. They replaced two panels in the right front of my car and it looks amazingly wonderful. They communicate with me very well about how many days they need and how much it would costs at the first place, so there is no ' hiding extra changes' Money is reasonable. Friendly staff and if you lucky enough, you will see the beautiful friendly cute cat there. By the way, did I mention thale even washed and vacuumed my car, what a special touch. They are awesome. Highly recommended this place!
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May 2023 by Bobbi Mercy-Frey
They are supposed to be the official supplier of AAA batteries. I had to go elsewhere to replace my in warranty battery. Now I have to wait month to get reimbursed from AAA.
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April 2023 by Ramin Tabib
Never had an experience like this before. I don't typically review businesses but this one has made an impression on me. If you're reading this and you're debating taking your car in, just do it. They will not anything without your permission and they take the time to address the entire problem before they even charge you. This place is amazing. Five Stars!Services: General repairs & maintenance
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April 2023 by Jim O
High quality and fast. Mike and Aaron explained repairs clearly, kept me up to date on status and found ways to reduce costs while keeping quality. Great color match.
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February 2023 by Daniel Parker
Is it too much to ask for a car repair shop to do quality work, do it on time and stick to the estimate they give you?Unfortunately, the answer around here is generally “yes.”If you want to avoid a lot of wasted time and disappointment, take your vehicle to Mastercraft Motors on Haley and Olive.Ask for the longtime manager and owner, Mike Parsons.Trust me, Mike and his top notch crew will listen carefully, estimate honesty and show you and your car respect and professional service every time.If your insurance company is paying, all the better.Mike knows everything there is to know about interacting with agents, adjusters and accountants. You just won’t have to worry about it.I’m a car guy. I like nice cars.I would not trust them to anyone else.They are, hands down, the best automotive shop on The Central Coast.
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January 2023 by Ruben Ruiz
The guys at Mastercraft really know their stuff. I had tons of questions about my car suspension and brakes and Mike was super knowledgeable and professional. Definitely recommend.Service: Brakes
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October 2022 by Chris G.
My car was hit while parked and the persons insurance has this company recommended. After showing up I was told they'd handle everything and help with the insurance in case they wouldn't cover any of the repair. They assured me the process would be easy since it was all internal with an insurance company they work with often. What a lie. After them losing my original appointment I had to wait 2 more weeks I dropped my car off only to get a phone call 2 days later that there would be an additional $1800 in work required or my car would "look like s**** . Doesn't make any sense they wouldn't include the additional work in the estimate they sent to insurance then expect the victim myself of the accident to pay the additional cost. Clearly bait and switch tactics. I would have never signed off on having my car worked on by these con artists if this was disclosed to me prior. Nothing simple or professional about this place. Save yourself the stress stay away from this shop
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September 2022 by James J
Mike and his team are awesome! It’s a busy shop because so many people rely on Mike and his knowledgable team to do great work repairing damaged cars. We have an older Toyota that needed multiple door repairs. Although parts were hard to find Mike got them and his team fixed the doors within time promised. When you need quality honest work done bring your car to Mike at Mastercraft Motors.
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September 2022 by Scott Dweck
Mike Parsons runs a tight ship at Mastercraft Motors! His thoroughness and attention to detail was greatly appreciated. One of the few shops in town that does mechanical AND body work at the same location.AAA+
