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December 2023 by Lori Driscoll
Thank goodness for this place.So many closing.
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October 2023 by Yvette Lopez
Have to wait outside 20-30 min minimum every time just to be let in the door. Such bad customer service.
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August 2023 by Grace S.
The wait time is horrendous, they also are understaffed and seem upset at every patient that comes in. I was a walk In so I assumed I would wait a long time, but four hours is ridiculous. Not to mention they have NO SOAP in the bathroom! I have come here more then once unfortunately, and they continue having this problem. Nonetheless The doctors are respectful and have good bedside manner, I wish I could say the same about there staff.
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August 2023 by Julie P.
This place is the absolute worst. I (used to) get my birth control prescription from here. Had a pap done here & she said I would not need another for 5 years. Now she is refusing to refill my prescription because I have not been there in over 6 months. Really?!?! What does that have to do with anything? Because you want money from me... Im not even close to needing my next exam. She wouldn't even fill 1 month so I could make other arrangements. What kind of Doctors do they have there? How horrible to refuse birth control to a patient because you want more money from them? I've never had a good experience here, but this one takes the cake. They will never get another dollar from me again.
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July 2023 by Lindsay Bachman
They thank you to go somewhere else for services. Perhaps overworked and underpaid? They still have COVID screening and was quoted 1 hour wait for a UA sample.
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July 2023 by Daniel I.
Made an appointment for a hurt back. They wouldn't let me in so I waited outside for 30m with no chair or communication. When someone finally noticed me they told me the Doctor left 10m ago for the day with an "emergency situation" and they sent me to their sister clinic. When I got there there were other people that were sent from this location to the sister one and they were all given different excuses but they had already been waiting for over an hour before I got here. No clue what actually is going on here but I wouldn't trust these people at all.
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July 2023 by Jennifer Aguilar
We did not even receive a call for an appointment we made. When we went there it was closed and all they could tell us was that the doctor left and they left us a voicemail. We received no call. If we did, we would not have gone and wasted our time. Their employees need to be more diligent and ensure when such issues occur to contact the patient effectively, especially if the reason for the visit is an urgent one.
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May 2023 by Liv Fazzino
I don’t know why the reviews for this place are so poor. Every time I’ve been to this clinic they have been nothing but helpful and kind to me. I’m an out-of-state student and they make sure I get the best benefits. All doctors I’ve interacted with are super helpful and quick. Nice place!
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November 2022 by Victoria O.
Okay. That's it. I am getting a real doctor. Primary care. All thanks to the villainous Dr Zouf at State St Med Center. Dr Parseghian there today. But I won't ever return. Dr Z in Goleta. So at Milpas. 90 minutes and still no service. I paid $670 a month for insurance so there's no reason for me to deal with this BS. But I swear i will curse that Dr Z till the day I die. Pure poison. Due to her and staff with this psychotic policy (they make you sit outside as if it's 2022). At least Fairview Dr Wexlar isn't a maniac. He knows unlike the fetus docs that not everyone has Covid. The staff here is nicer than State but I am finished with Med Center.
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September 2022 by Scarlett A.
I don't recommend this establishment. The staff is rude, incompetent, and snobby.Save yourself some time and go to cottage urgent care.
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November 2021 by Lia G.
If I could use less than one star, I would. I went to the State St. office. I had been diagnosed with a serious neurological ailment the day before and told to pay careful attention to my breathing and see someone right away if I noticed a change. It was Saturday, so my options were MedCenter or ER. I told Dr. Meller I was having difficulty expanding my lungs. Dr. Meller did not examine me. He immediately told me it was anxiety within 1 minute of his arrival. I told him I was certain it wasn't. He told me sarcastically he had "been doing this for a couple of weeks." He challenged my diagnosis, demanded I tell him who my doctors were. He refused to listen to my lungs or offer any assessment. Then, when I got tears in my eyes (I was worried for my well being and came seeking help) he got up and walked away. On Monday, I discovered the lower lobes of my lungs were indeed collapsing. This is not a doctor to put your trust in. He was arrogant, callous, and refused to even examine his patient.
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November 2021 by Alex Malhotra
Waited 2 hours for a visit with the doctor, only one other patient ahead of me. Staff isn’t concerned with the amount of time patients spend in the lobby or waiting in rooms to be seen. Seems as if the office isn’t concerned with the amount of time spent with each patient.
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October 2021 by Rachel O
The doctor that I had is amazing! She is always eager to answer my questions and explains everything in a way you can understand. Unfortunately the nurse that I had was less than. She was lacking in good bedside manner and she was brutal when she was drawing my blood. She stuck the needle in my arm then proceeded to keep moving it around saying that the vein got away from her. This caused me excruciating pain and I had to grit my teeth to keep from screaming out. My arm has a small cut from her moving the needling around and it is more sore than it should be. After all that pain and moving the needle around she ended up switching to the left arm and we were able to get the blood. My right arm has not stopped hurting since I left and my left one is completely fine. I love the doctor, but after that experience with the nurse it makes me never want to go back there. I will never forget her face and if I were to see her again I would run as fast as I can away from her.
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October 2021 by Alae
All the other 1 star reviews pretty much sum up my experience. Long wait times with rude and unorganized staff. It’s like they don’t even want to help sick people. The doctors were at least not rude but honestly not too helpful either. Just go to a different clinic, it will be quicker and you won’t have to hunt them down on the phone to get and lab results after.
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September 2021 by Alae Amara
All the other 1 star reviews pretty much sum up my experience. Long wait times with rude and unorganized staff. It’s like they don’t even want to help sick people. The doctors were at least not rude but honestly not too helpful either. Just go to a different clinic, it will be quicker and you won’t have to hunt them down on the phone to get and lab results after.